Austin Hoeldt

We were traveling to Florida from Harriman tn and had brake problems. We stopped by and they took us right in. They even gave us valet service to a restaurant downtown. We were in and out in no time and brake problems. We stopped by and they took us right in. They even gave us valet service to a restaurant downtown. We were in and out in no time and on our way. Everyone was so professional and courteous. We can never express how thankful we are. Austin Hoeldt and Tod Landers were exceptional. If we lived closer we would be a customer for life. Can’t rate this dealership too high. More

Report | Print

We had a poor experience with a previous Ford purchase and were never going to purchase from a Ford dealership again. Understanding our experience, Andrew and Mountain View Truck Department really did the and were never going to purchase from a Ford dealership again. Understanding our experience, Andrew and Mountain View Truck Department really did their best to make this one right. Thanks, Andrew! More

by DAVIDSHANEHARWOOD Verified Customer Verified Customer

Report | Print

They were very professional and had great customer service. Austin kept me informed about my car while I was there. I would highly recommend to family and friends service. Austin kept me informed about my car while I was there. I would highly recommend to family and friends More

by POOHBEAR2450 Verified Customer Verified Customer

Report | Print

Austin was super helpful in getting my truck checked in and set up to have the work done on it that I needed. and set up to have the work done on it that I needed. More

by ADAMNELSON1998 Verified Customer Verified Customer

Report | Print

Everyone I contact with were extremely nice. I expected to get my vehicle back sooner than I did BUT when they gave it back to me they also gave me a shiny beautiful car wash ! I expected to get my vehicle back sooner than I did BUT when they gave it back to me they also gave me a shiny beautiful car wash ! More

by none25 Verified Customer Verified Customer

Report | Print

The tech was very polite and professional. I was very pleased with the overall service I was very pleased with the overall service More

by Cynthia Verified Customer Verified Customer

Report | Print

Excellent service and communication when working on vehicle. Awesome customer support and care the whole process. vehicle. Awesome customer support and care the whole process. More

by CHARITY_COTTINGHAM Verified Customer Verified Customer

Report | Print

Poor service department that diagnosed my 2021 Escape and did not fix the issue. Had no problem charging me over $1,000 and my vehicle is still not fixed. The service department had my vehicle for 5 days wit did not fix the issue. Had no problem charging me over $1,000 and my vehicle is still not fixed. The service department had my vehicle for 5 days with no resolution, just suggestions to keep running my bill higher. More

by Chris Verified Customer Verified Customer

Report | Print

I drove ittp dealership service lane He knew who I was. They chage the oil rather quickly. I tecieved the truck washed and clean inside All oil monitoring was reset. Very happy with service work. They chage the oil rather quickly. I tecieved the truck washed and clean inside All oil monitoring was reset. Very happy with service work. More

by CROWES_TOOLS Verified Customer Verified Customer

Report | Print

Very responsive and accommodating. Good communication. Easy to schedule. This response is too long. I’ve had to try again and again Good communication. Easy to schedule. This response is too long. I’ve had to try again and again More

by DENCK Verified Customer Verified Customer

Report | Print