Austin Norwood

I initially was working with Melvin he was very helpful but the I came in on a Friday worked with Austin to find the vehicle only had two options he was very nice then we got put with Dylan Lanier he was v but the I came in on a Friday worked with Austin to find the vehicle only had two options he was very nice then we got put with Dylan Lanier he was very helpful and very patient he was a great sales person I definitely recommend everyone go to him More

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Had great service very nice and patient! Was able to get everything going smoothly and efficiently Was able to get everything going smoothly and efficiently More

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Serra Toyota has a great sales staff alongside some of the finest family cars available. Mitchell is a great sales guy, super direct and well spoken. Answered all our questions and helped get us a good de the finest family cars available. Mitchell is a great sales guy, super direct and well spoken. Answered all our questions and helped get us a good deal. Austin, also on the sales staff, helped us as well. He’s right up there with Mitchell. More

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Our experience at Serra Toyota of Decatur was awesome. We felt no pressure to buy and the service that was provided to us by Austin Norwood was above and beyond what he had to do. Though it may be many ye We felt no pressure to buy and the service that was provided to us by Austin Norwood was above and beyond what he had to do. Though it may be many years we will definitely be back for our next vehicle purchase. If it was closer to us we would go there for all our servicing needs. More

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Austin was a wonderful salesman who did not skip any details. He handled our sale professionally and followed through with everything that we asked him to do. My only dislike about Serra Toyota of Decat details. He handled our sale professionally and followed through with everything that we asked him to do. My only dislike about Serra Toyota of Decatur had to do with the finance department. They seemed to be focused on delivering a rehearsed speech without much care for the customer! Except for the experience with the finance department, everything that had to do with sales and service was great. More

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Friendly, knowledgeable, efficient ! Makes you feel down home. No pressure.Everything from sales to service is a pleasant experience! Highly recommend this dealership! Makes you feel down home. No pressure.Everything from sales to service is a pleasant experience! Highly recommend this dealership! More

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