Austin Owens

Austin is a wonderful guy. He is warm and genuine and feels like a family member. I would definitely recommend him to anyone looking for a car. Gorge the sales manager was also He is warm and genuine and feels like a family member. I would definitely recommend him to anyone looking for a car. Gorge the sales manager was also great and went over and above to get us a great deal. More

by julietenixon Verified Customer Verified Customer

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Austin and his team did a wonderful job, he understood my needs/wants and found the perfect vehicle. needs/wants and found the perfect vehicle. More

by julianaciluffo77 Verified Customer Verified Customer

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Today August 8th, I went to Kia of Port Charlotte all the way from Orlando looking to buy my son's first car, a 2023 Hyundai Kona Electric which they advertised for just under $22,000. After checking the Car way from Orlando looking to buy my son's first car, a 2023 Hyundai Kona Electric which they advertised for just under $22,000. After checking the Carfax, I noticed odd entries — including three battery replacements — despite the car showing only 100 miles on the odometer. I spoke with a salesman named Austin Owens. I asked him a few detailed questions about the Carfax findings, but his response was, "I have 900 cars here. I have no idea." When I arrived, there was only one key, no floor mats, and no charging cable. They confirmed that these items weren't included. I told them I'd still buy it if the price was right. Here's the catch: they added "mandatory" non-negotiable packages (completely useless for a car with almost no miles on it and still under factory warranty), which drove the price up from just under $22,000 to almost $30,000 before taxes. The sales manager bragged about the large number of cars they sold each month in an attempt to impress me, but I didn't care. He told me he could knock $800 off but I knew enough. I was here to evaluate a car and potentially buy a reasonably priced one but left in a shock. Now I understand why they refuse to give you a quote over the phone and why they want you to come in and hope you fall for their shady practices. The car is advertised with Best Price, you're saving $8093 but they forget to tell you that they will get that $8000 back with their shady practices. After posting my review, I read some other reviews, and I can only conclude that this KIA dealership has a serious problem. It seems to be a pattern in the way they try to do business and rip off customers. I ended up buying at Kia Port New Richie. What a wonderful experience comparing to you guys. Never Kia Port of Charlotte for me! More

by Ron B Verified Customer Verified Customer

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Austin Owens is terrific! He was knowledgeable, patient, kind, attentive & funny! Overall our experience at kia of Port Charlotte was positive. He was knowledgeable, patient, kind, attentive & funny! Overall our experience at kia of Port Charlotte was positive. More

by angie.white1213 Verified Customer Verified Customer

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Very pleasant friendly. Professional but very caring. I would definitely recommend this dealership to friends and family. Professional but very caring. I would definitely recommend this dealership to friends and family. More

by bolenchristina3 Verified Customer Verified Customer

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Austin is true professional, extremely hard working, however, most importantly, Austin is completely genuine! Austin shows a commitment of Excellence. however, most importantly, Austin is completely genuine! Austin shows a commitment of Excellence. More

by DAVID.BRADEN Verified Customer Verified Customer

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Did not follow through. Lied about experience and issues with vehicle- said warning light was from a low tire. Then after agreeing to purchase said it was a low beam but wou Lied about experience and issues with vehicle- said warning light was from a low tire. Then after agreeing to purchase said it was a low beam but would be fixed before leaving. Then it wasn’t fixed after signing papers and the issue was a clip was missing to attach the low beam. Made me purchase the clip and headlights bulb saying they’d reimburse and didn’t. Lied about tag- said I’d get a new tag but then gave me my old one. More

by ZYMOSIS016 Verified Customer Verified Customer

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No real sign they intend to honor the "we owe you" portion of the deal. Car was delivered dirty and frankly I am beginning to believe this is MO for Morgan Auto Group. I'd recommend avoiding portion of the deal. Car was delivered dirty and frankly I am beginning to believe this is MO for Morgan Auto Group. I'd recommend avoiding More

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I was rushed by fiancé dept. Fees were not discussed. Purchased a car in January 2025 with 20000 miles. By April the transmission went. Dealership had car for 7 weeks. Trade Fees were not discussed. Purchased a car in January 2025 with 20000 miles. By April the transmission went. Dealership had car for 7 weeks. Traded that in and purchased a k4. Black. Dealership offered a price on another k4 red and I ended up purchasing that one. The black k4 was only in my name for about an hour and never left the lot. In the end I was charged $6000 for dealer fees. That to me this is just gouging the customer. All this happened in one day at the same dealership. I will never do business with this dealership again and would never recommend them. The only good part was. My sales person Cody. More

by 2013toby Verified Customer Verified Customer

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Austin and the whole team were great! They worked with me and my current credit situation to get into the best deal possible. And I love the car! They worked with me and my current credit situation to get into the best deal possible. And I love the car! More

by reillyjackie Verified Customer Verified Customer

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