Austin Polcyn

Infiniti of Orland Park stepped into my story at a devastating low point. The dreaded check Engine Light alert came on and I was immediately stressed. I was lucky to meet Austin the manager at a time devastating low point. The dreaded check Engine Light alert came on and I was immediately stressed. I was lucky to meet Austin the manager at a time when he was just helping his team checkin customers. He was kind and empathetic and effectively communicated the issues with my car. When I couldn’t think straight he made sure he asked the right questions, like “Do you have transportation?” Which I had not thought of. He set me up with a loaner and told me we would figure it out. That is exactly what he did. I believe a manager sets the tone for the staff and Austin is definitely doing that. I have purchased my last 3 cars from Infiniti of Orland and I will definitely get my next one from there. More

by D_WYTE_GIRL Verified Customer Verified Customer

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Infiniti of Orland Park is an exceptional dealership. The staff are professional, courteous and knowledgeable. Natalia was very patient and professional while advising me on purchasing a new car. This The staff are professional, courteous and knowledgeable. Natalia was very patient and professional while advising me on purchasing a new car. This is my 3rd Infiniti vehicle purchased at this dealership and each time the process was smooth and went without a glitch. I would like to add that every time any repairs are needed, they are always performed in an expeditious manner and I am always informed on the progress and details of what needs to be done. I appreciate the peace of mind when I bring my car in for service. More

by PORTABLETHERAPY Verified Customer Verified Customer

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There very professional and very helpful to you. And considering to give you the best And considering to give you the best More

by SIRKNIGHTRIDER6 Verified Customer Verified Customer

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