Austin Polcyn

Service was done in a timely manner. I was very satisfied. I was updated via text message through the process. Thank you I was very satisfied. I was updated via text message through the process. Thank you More

by WATSONOTHA Verified Customer Verified Customer

Report | Print

Worked with Austin in the service department after my cars window was broken in an attempted theft. He was great to work with. Really made dealing with this problem easy. Really professional. cars window was broken in an attempted theft. He was great to work with. Really made dealing with this problem easy. Really professional. More

Report | Print

Infiniti of Orland Park stepped into my story at a devastating low point. The dreaded check Engine Light alert came on and I was immediately stressed. I was lucky to meet Austin the manager at a time devastating low point. The dreaded check Engine Light alert came on and I was immediately stressed. I was lucky to meet Austin the manager at a time when he was just helping his team checkin customers. He was kind and empathetic and effectively communicated the issues with my car. When I couldn’t think straight he made sure he asked the right questions, like “Do you have transportation?” Which I had not thought of. He set me up with a loaner and told me we would figure it out. That is exactly what he did. I believe a manager sets the tone for the staff and Austin is definitely doing that. I have purchased my last 3 cars from Infiniti of Orland and I will definitely get my next one from there. More

by D_WYTE_GIRL Verified Customer Verified Customer

Report | Print

Infiniti of Orland Park is an exceptional dealership. The staff are professional, courteous and knowledgeable. Natalia was very patient and professional while advising me on purchasing a new car. This The staff are professional, courteous and knowledgeable. Natalia was very patient and professional while advising me on purchasing a new car. This is my 3rd Infiniti vehicle purchased at this dealership and each time the process was smooth and went without a glitch. I would like to add that every time any repairs are needed, they are always performed in an expeditious manner and I am always informed on the progress and details of what needs to be done. I appreciate the peace of mind when I bring my car in for service. More

by PORTABLETHERAPY Verified Customer Verified Customer

Report | Print

There very professional and very helpful to you. And considering to give you the best And considering to give you the best More

by SIRKNIGHTRIDER6 Verified Customer Verified Customer

Report | Print