Austin Smith
Solution Specialist
Bill Dickason Chevrolet Buick
1110 E Broadway Ave
Gladewater, TX 75647
Dealership Experience
3 yrs, 3 mos
100 Reviews
Write a Review100 Reviews of Austin Smith
July 12, 2026
Dropped the ball on every aspect of deal so far including a million emails about this survey. a million emails about this survey. More
Other Employees Tagged: Mike Lambert, Adrian Cortes, Tim Lumpkin, Brycen Rachell, Rick Wells, Daniel Aman, Ryan Honaker, Brittani Smith
July 10, 2026
I loved how everyone took such good care of me from the time I walked in to the dealership. Austin was great and helped me make the best decision on the best car for me. Ryan picked out several cars that time I walked in to the dealership. Austin was great and helped me make the best decision on the best car for me. Ryan picked out several cars that he thought I would like and I picked a pretty red 2019 Ford Escape. I loved how the finance manager took care of me. They are all friendly and caring. They even brought my car to my home. If you need a car or truck come to this caring dealership and they will treat you right. If I need a car again I will definitely come back. More
Other Employees Tagged: Brycen Rachell, Amber Klinefelter, Michael Scott, Ryan Honaker
July 08, 2026
I had a very long and drawn out negative experience at Bill Dickason Chevrolet. I will not be going back.. Bill Dickason Chevrolet. I will not be going back.. More
Other Employees Tagged: Brycen Rachell, Nathan McClain, William Nichols, Ashleigh Duncan
July 04, 2026
we drove about two hours to look at a truck here. our sales guy austin did a very thorough explanation of the process & what we needed to do. no pressure to buy but to make sure we understood every s our sales guy austin did a very thorough explanation of the process & what we needed to do. no pressure to buy but to make sure we understood every single part of the process. we had our own approval from our bank but austin was able to get us lower payments and a better interest rate through their banks! 10/10 recommend! More
July 02, 2026
Dude straight lied about my interest rate. I was told 6.??? But on my paperwork it says 7.99. I thought I could trust his words but apparently not. I was told 6.??? But on my paperwork it says 7.99. I thought I could trust his words but apparently not. More
Other Employees Tagged: Brycen Rachell
June 29, 2026
The dealership did not disclose information regarding the faulty engine on the vehicle we purchased. The vehicle could not safely drive and the dealership did not service the vehicle. When brought to the dea faulty engine on the vehicle we purchased. The vehicle could not safely drive and the dealership did not service the vehicle. When brought to the dealerships attention, they refused to speak with us and failed to provide care to the vehicle or supplement us another vehicle for the inconvenience, even though it was 48 hours after the initial purchase. More
Other Employees Tagged: Susie Scadden, Lisa Bryant, Amber Klinefelter, Michael Scott, Nathan McClain, William Nichols
May 18, 2026
Good job good service took care of me for me a good deal thanks ok thanks ok More
Other Employees Tagged: Brycen Rachell, Ryan Honaker , Amber Hunt

