Austin Smith
Austin Smith at Bill Dickason Chevrolet Buick

Austin Smith

Solution Specialist

Bill Dickason Chevrolet Buick

1110 E Broadway Ave
Gladewater, TX 75647

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4.6
105 Reviews

Dealership Experience

3 yrs, 4 mos

4.6

105 Reviews

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105 Reviews of Austin Smith

August 08, 2026

Dealership Rating
Employee Rating

I am 67 years old and this was the absolute best and easiest experience I have ever had buying a car! Ryan was awesome and so was every person I dealt with. I will never, ever go anywhere else to buy a More

by barnettellen
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Honaker

August 05, 2026

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Bill Dickason Chevrolet Buick in Gladewater TX has a great variety of used trucks to choose from. After test driving some, I gave them a list of amenities I was looking for and they quickly pulled up a More

by karengbsn
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Recommend Dealer
Yes

Other Employees Tagged: Brycen Rachell

July 31, 2026

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Bill Dickerson is the buy far best dealership u can use to buy a vehicle they where able to get me finaced quicky no isaues at all More

by bubbaj1970
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Recommend Dealer
Yes

July 31, 2026

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I had a great experience buying my truck from this dealership. I drove 2½ hours to test drive it, and they even delivered it to me afterward, which made the whole process much easier. Before I took More

by Moses
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Recommend Dealer
Yes

Other Employees Tagged: Brycen Rachell

July 30, 2026

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Friendly open and honest. Would recommend to friends and family. We got a fair deal on our son's first vehicle and we're very happy. More

by CWB2298
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Recommend Dealer
Yes

Other Employees Tagged: Brycen Rachell

July 19, 2026

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Everyone was very nice and friendly good customer service I would highly recommend them to anyone keep up the great service More

by romone.crawford
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Recommend Dealer
Yes

Other Employees Tagged: Brycen Rachell

July 12, 2026

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Dropped the ball on every aspect of deal so far including a million emails about this survey. More

by jweaver10
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Recommend Dealer
No

July 10, 2026

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I loved how everyone took such good care of me from the time I walked in to the dealership. Austin was great and helped me make the best decision on the best car for me. Ryan picked out several cars that More

by ang.montgomery28
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Recommend Dealer
Yes

July 08, 2026

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I had a very long and drawn out negative experience at Bill Dickason Chevrolet. I will not be going back.. More

by chefdm66
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Recommend Dealer
No
Jul 09, 2026

Bill Dickason Chevrolet Buick responded

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with us did not meet your expectations. We strive to provide every customer with a positive, efficient, and transparent experience, so it's disappointing to learn that we fell short. We would appreciate the opportunity to better understand what happened and see if there is anything we can do to make things right. Please contact our management team at 903-845-2132 or stop by the dealership at your convenience. Your feedback is important to us and helps us improve our service. Thank you again for bringing this to our attention, and we hope to have the opportunity to earn back your trust.

July 04, 2026

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we drove about two hours to look at a truck here. our sales guy austin did a very thorough explanation of the process & what we needed to do. no pressure to buy but to make sure we understood every s More

by lacy.mcquagge
Sales Price Transparency
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Recommend Dealer
Yes
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