Amber Klinefelter

Tires recommended at previous visit. I returned here due to the level of friendly service I received previously. I returned here due to the level of friendly service I received previously. More

by 64elcamino Verified Customer Verified Customer

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I recently purchased a used car from Bill Dickason Chevrolet. While no purchase is without hiccups, mine covered most of the things that might stress some people. Bill Dickason was extremely accom Chevrolet. While no purchase is without hiccups, mine covered most of the things that might stress some people. Bill Dickason was extremely accommodating and helpful throughout my purchase. - They helped transport the car for the pre-purchase inspection - Had arrangements available to help me return the rental car I used to get from DFW to Gladewater - Made repairs to the car I had not asked for, to ensure I was safe for the long drive home out of state. - Were gracious and friendly during the entire process, doing everything reasonable (and beyond) along the way. - The few (but important) issues that required immediate attention on the car were handled quickly, professionally, and in some cases, without me asking. My bottom line: the car was delivered yesterday, and I have nothing but strong, positive things to say about everyone there, from the GM, Michael Scott, the floor manager, Amber, my salesman, Ryan, the Service manager, William, and even the driver who delivered the car after an in-house repair, Janna. I could not help but sense that they all care about what they do, who they are as a dealership, and their customers. If they have a car I am searching for, I will gladly work with them again. More

by crisolvato Verified Customer Verified Customer

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They are friendly,knowledgeable, and they have excellent customer service. I would recommend them to anyone who is looking to purchase a new vehicle customer service. I would recommend them to anyone who is looking to purchase a new vehicle More

by LURONDA NELSON Verified Customer Verified Customer

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Froom the beginning to the time I picked up my car Adrian was a great salesman, he was professional, friendly, and very knowledgeable. This the best experience I've had when it comes to buying a car and I wo was a great salesman, he was professional, friendly, and very knowledgeable. This the best experience I've had when it comes to buying a car and I would recommend anyone who's looking to buy a car to give Adrian a call. More

by LURONDA NELSON Verified Customer Verified Customer

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From the phone conversations to the in-person process, it was all a very smooth process. was all a very smooth process. More

by Braxton Moore Verified Customer Verified Customer

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Amber is awesome in customer service services. Very attentive and knowledgeable.cowboy Dan is a great customer service guy. Very attentive and knowledgeable.cowboy Dan is a great customer service guy. More

by luke6v37 Verified Customer Verified Customer

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Everyone there was just wonderful. From Brycen walking me thru all the computer paperwork to Amber making sure everything was done properly, and Rick helping me find the right vehicle. From Brycen walking me thru all the computer paperwork to Amber making sure everything was done properly, and Rick helping me find the right vehicle. I am very happy with my purchase Thank you all! More

by marypestes Verified Customer Verified Customer

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Very pleasant experience. Adrian was a fantastic salesman who was knowledgeable and helpful throughout the process. Sales management was very reasonable and easy negotiate w Adrian was a fantastic salesman who was knowledgeable and helpful throughout the process. Sales management was very reasonable and easy negotiate with. Service department was exceptionally helpful and professional. Just an overall outstanding experience! More

by LARRYWICKHAM Verified Customer Verified Customer

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I loved how everyone took such good care of me from the time I walked in to the dealership. Austin was great and helped me make the best decision on the best car for me. Ryan picked out several cars that time I walked in to the dealership. Austin was great and helped me make the best decision on the best car for me. Ryan picked out several cars that he thought I would like and I picked a pretty red 2019 Ford Escape. I loved how the finance manager took care of me. They are all friendly and caring. They even brought my car to my home. If you need a car or truck come to this caring dealership and they will treat you right. If I need a car again I will definitely come back. More

by ang.montgomery28 Verified Customer Verified Customer

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The dealership did not disclose information regarding the faulty engine on the vehicle we purchased. The vehicle could not safely drive and the dealership did not service the vehicle. When brought to the dea faulty engine on the vehicle we purchased. The vehicle could not safely drive and the dealership did not service the vehicle. When brought to the dealerships attention, they refused to speak with us and failed to provide care to the vehicle or supplement us another vehicle for the inconvenience, even though it was 48 hours after the initial purchase. More

by Hallie Kogler Verified Customer Verified Customer

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