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Austin Ward
Austin Ward at Tri State Ford

Austin Ward | Page 4

Finance

Tri State Ford

2117 S Main St
Maryville, MO 64468

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131 Reviews
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131 Reviews

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131 Reviews of Austin Ward

September 13, 2023

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Employee Rating

Everyone made it very easy to purchase my new Edge it was a please y experience More

by jld.nwbearcats75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Farrell, Todd Hayed

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Sep 14, 2023

Tri State Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rick Moss Sales Manager

August 24, 2023

Dealership Rating
Employee Rating

John Turner was professional very helpful during the transaction. Everyone at the dealership was very polite and helpful More

by duane.klute
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Turner , Rick Moss

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Aug 25, 2023

Tri State Ford responded

Thank you, Duane, for your business and this review. We're happy to hear that John and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rick Moss Sales Manager

August 17, 2023

Dealership Rating
Employee Rating

Tri State Ford is very transparent and accommodating. I would highly recommend this dealership to buy a vehicle. More

by jkatch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Moss, Mike Polsky

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Aug 21, 2023

Tri State Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rick, Mike, and Austin met your expectations. Thank you again for choosing Tri State Ford, we look forward to having you as one of our valued customers for many more years to come! Rick Moss Sales Manager

August 17, 2023

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Employee Rating

They were great and so helpful! I couldn’t ask for a better deal or anyone better to work with! More

by jesswelch72012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dakota Johnson, Rick Moss

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Aug 21, 2023

Tri State Ford responded

Jess, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rick Moss Sales Manager

July 22, 2023

Dealership Rating
Employee Rating

Went in with what I wanted and was looking for on my mind. We were not given any pressure to look or buy something we weren’t after. We found what we were looking for and the sale process was handled qu More

by mistyclement
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Turner , Alex Brown, Jeremy Doughty, Aaron Farrell, Dakota Johnson, Rick Moss

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Jul 24, 2023

Tri State Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Tri State Ford! Rick Moss Sales Manager

July 18, 2023

Dealership Rating
Employee Rating

Experience was great. Todd and Jeremy are amazing... definitely will return in the future. Thank you... More

by mkohlleppel32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Hill, Steven Marriott , Jeremy Doughty, Michael Macias, Rick Moss, Matt Williamson, Todd Hayes

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Jul 19, 2023

Tri State Ford responded

Thank you for your business and this review! We're happy to hear that Todd and Jeremy were able to demonstrate our commitment to great service. We look forward to working with you again!

July 13, 2023

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Employee Rating

Rick Moss offered the best customer service! Definitely went above and beyond. He did everything he could to find the car we wanted with the specifics I preferred. More

by heather.nadine24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Hill, John Turner , Alex Brown, Jeremy Doughty, Aaron Farrell, Dakota Johnson, Rick Moss

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Jul 14, 2023

Tri State Ford responded

It's fantastic to hear that Rick provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Tri State Ford! Rick Moss Sales Manager

July 11, 2023

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Employee Rating

It was a great experience and they made it very easy to purchase a new vehicle. More

by Dylan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Farrell, Rick Moss

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Jul 11, 2023

Tri State Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 30, 2023

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Employee Rating

Extremely helpful. Polite understanding . Researched kind warm explained the car to me .listened to my needs& wants ! More

by teresabiddenback
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Brown, Aaron Farrell, Rick Moss

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Jul 01, 2023

Tri State Ford responded

Teresa, Thank you for your business!! We really appreciate the kind words!

June 23, 2023

Dealership Rating
Employee Rating

They were very helpful and respectful. They are on the ball and extremely professional. Had a great experience More

by mortenhorses
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Doughty, Rick Moss

Report | Print
Jun 24, 2023

Tri State Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tri State Ford, we look forward to having you as one of our valued customers for many more years to come! Rick Moss Sales Manager

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