Austin Ward
Austin Ward at Tri State Ford

Austin Ward | Page 7

Finance

Tri State Ford

2117 S Main St
Maryville, MO 64468

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130 Reviews
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130 Reviews

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130 Reviews of Austin Ward

February 02, 2023

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Employee Rating

Everything went very smoothly. Only issue that I had and explained to Austin was the car was delivered in dirty condition. Seemed like it was driven on a gravel or dirt road or par More

by kudave2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Hill , Rick Moss

Feb 03, 2023

Tri State Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We do, however, apologize that your new vehicle was not cleaned properly. Please don't hesitate to reach out if you need anything else. Rick Moss Sales Manager

February 02, 2023

Dealership Rating
Employee Rating

We are all about friendly service and personal respect. We feel these two factors where represented fully! More

by Edwardnlove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Doughty, Rick Moss

Feb 03, 2023

Tri State Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Rick Moss Sales Manager

January 22, 2023

Dealership Rating
Employee Rating

They was all very helpful and found exactly what I needed and all went good More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Farrell, Rick Moss

Jan 23, 2023

Tri State Ford responded

Thanks, Steve! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tri State Ford! Rick Moss Sales Manager

January 21, 2023

Dealership Rating
Employee Rating

From the time my truck finally arrived, 419 days after I ordered it, they answered all my questions when I had any; even on their day off. More

by bender_dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Farrell, Rick Moss

Jan 23, 2023

Tri State Ford responded

Thank you for your business and this review, Dave. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rick Moss Sales Manager

January 21, 2023

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Employee Rating

Great experience. Fair pricing. Went above and beyond on customer service. I would recommend to friends and family. More

by tylermclear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Farrell

Jan 23, 2023

Tri State Ford responded

Thank you, Tyler! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tri State Ford! Rick Moss Sales Manager

January 18, 2023

Dealership Rating
Employee Rating

Aaron was helpful, flexible and respectful. The whole team was amazing! Thank you for an enjoyable and quick car buying experience. More

by Litstoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Todd Hill , Aaron Farrell, Rick Moss

Jan 19, 2023

Tri State Ford responded

Thank you so much for choosing Tri State Ford! Congrats on your new purchase, and let us know if we can be of any more assistance! Rick Moss Sales Manager

January 18, 2023

Dealership Rating
Employee Rating

Great great people friendly helpful people. I enjoy being around and knowledgeable. Able to make my wife happy with her purchase More

by njwilmes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Farrell, Rick Moss

Jan 19, 2023

Tri State Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rick Moss Sales Manager

January 18, 2023

Dealership Rating
Employee Rating

Very laid back and easy to deal with. Most relaxed buying process I've dealt with in years. More

by cbrickman87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Doughty, Rick Moss

Jan 19, 2023

Tri State Ford responded

Here at Tri State Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Rick Moss Sales Manager

January 17, 2023

Dealership Rating
Employee Rating

Tri State is amazing! Everyone I worked with there was awesome to work with and explained everything very well to my wife and I. Would always highly recommend them to anyo More

by Connor Z.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Brown, Jeremy Doughty, Michael Macias, Rick Moss, Matt Williamson

Jan 18, 2023

Tri State Ford responded

Connor, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Tri State Ford! Rick Moss Sales Manager

January 17, 2023

Dealership Rating
Employee Rating

Came in looking for a family rig, and they did just that! Answered all questions I had and made it possible to have a safer reliable vehicle for our child! More

by bayleed2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Farrell, Dakota Johnson, Rick Moss

Jan 18, 2023

Tri State Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Aaron, Dakota, and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Rick Moss Sales Manager

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