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Averi Cook
Averi Cook at My Volkswagen of North Grand Rapids

Averi Cook

Admin

My Volkswagen of North Grand Rapids

3985 Plainfield Avenue
Northeast Grand Rapids, MI 49525

5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Averi Cook

August 10, 2026

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Employee Rating

Bianca was great to work with! Very professional and friendly, responsive to emails in a timely manner. More

by Missy26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 11, 2026

My Volkswagen of North Grand Rapids responded

Thank you for the great review! We’re so glad to hear Bianca provided such a professional, friendly, and responsive experience. We truly appreciate your business and your kind words!

July 08, 2026

Dealership Rating
Employee Rating

Excellent customer service, Polite staff. Scheduled an appointment the day of my oil change - flexible time slots. More

by TREPPAPE
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Krystal Thomas, Abbey Vining

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Jul 10, 2026

My Volkswagen of North Grand Rapids responded

Thank you for the wonderful 5-star review! We're so glad to hear you had a great experience with our team. Providing excellent customer service and flexible scheduling is important to us, and we're happy we could make your oil change convenient. We truly appreciate your feedback and look forward to seeing you again at your next visit!

April 10, 2026

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Employee Rating

Clean, comfortable and very accommodating. Communication was very good and I was kept informed all along the way. More

by DEBBIE.EKOLA
Recommend Dealer
Yes

Other Employees Tagged: Krystal Thomas, Abbey Vining

Print
Apr 13, 2026

My Volkswagen of North Grand Rapids responded

Thank you for your 5-star review! We’re glad to hear you found our facility clean and comfortable, and that our team kept you well-informed throughout the process. We truly appreciate your feedback and your business!

March 14, 2026

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Employee Rating

They were able to solve my problem with my vehicle and affordably at the same time. More

by jericho_andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Krystal Thomas, Abbey Vining

Print
Mar 19, 2026

My Volkswagen of North Grand Rapids responded

Thank you for your 5-star review. We’re pleased to hear that our team was able to resolve your vehicle concerns efficiently and at a reasonable cost. We appreciate your trust in us and look forward to assisting you again in the future.

March 11, 2026

Dealership Rating
Employee Rating

My experience was very much amazing ! ! Art was great !! Got me exactly what I wanted ! And I’m so grateful for him ! I recommend him to anyone More

by xavierjennings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Krystal Thomas, Abbey Vining

Print
Mar 13, 2026

My Volkswagen of North Grand Rapids responded

Thank you for the wonderful review! We're thrilled to hear that Art provided such a great experience and helped you get exactly what you wanted. Your recommendation means a lot to us. Enjoy your new vehicle, and we look forward to seeing you again in the future!

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