Ayanna Cook
Ayanna Cook at Mercedes-Benz of Baton Rouge
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Ayanna Cook

Service Advisor

Mercedes-Benz of Baton Rouge

10949 Airline Hwy
Baton Rouge , LA 70816

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5.0
95 Reviews
5.0

95 Reviews

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95 Reviews of Ayanna Cook

August 23, 2023

Dealership Rating
Employee Rating

Ayanna Cook provided excellent customer service. Henry sent me a video about the condition of my vehicle and explained service options, thank you so much, and Charles was so friendly and accommodati More

by Stairway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles, Henry

Aug 25, 2023

Mercedes-Benz of Baton Rouge responded

We can't thank you enough for giving us one more reason to celebrate these team members, Ayanna, Henry and Charles! We appreciate your business and these accolades more than you know.

August 24, 2022

Dealership Rating
Employee Rating

I have always been extremely please with the service at Mercedes-Benz of Baton Rouge. It has always been completed quickly. and professionally done. Excellent service from employees from sales to service More

by sherrhcon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lynn Whitty, D'Arcy Hines

August 13, 2022

Dealership Rating
Employee Rating

Love having my vehicle serviced at Mercedes Benz of Baton Rouge. Excellent Service as always. More

by christianvilas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Josh Marchan

August 07, 2022

Dealership Rating
Employee Rating

Great customer service and communication skills regarding all services performed on my vehicle! They cleaned my car before returning it to me. More

by Feleciawsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 01, 2022

Dealership Rating
Employee Rating

The most excellent sales staff and service department! Thanks to everyone who made the experience professional and fun More

by Smcfatter
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 22, 2022

Dealership Rating
Employee Rating

Dan, Ayana and Tyrone were super helpful to me after my Mercedes keys were left in a suitcase on another continent! Best place ever ! More

by Susanioppolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan, service mgr. Tyrone, shuttle mgr.

July 21, 2022

Dealership Rating
Employee Rating

Great dealership! Service, parts and employees work very hard to make us happy. Baton Rouge Mercedes Benz is the favorite for our business dealings as well. More

by monasglam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 17, 2022

Dealership Rating
Employee Rating

Wonderful experience all the way through the maintenance process. Exactly what I would expect from a company like Mercedes Benz. More

by hammlan56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 09, 2022

Dealership Rating
Employee Rating

Always great service and attentive personnel for any Mercedes I have ever leased. It has been a pleasure leasing a Mercedes More

by jonathanroundtree61@icloud.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrea Bridwell

July 07, 2022

Dealership Rating
Employee Rating

Mercedes Benz of Baton Rouge does a good job of communicating your service needs and following through. More

by Tigerfan19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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