Ayush Kumar

Clean facility, organized and Tacoma associates were polite, kind and informative . Price was readonable and will be returning polite, kind and informative . Price was readonable and will be returning More

by garprez Verified Customer Verified Customer

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All went well. All work was completed in a reasonable amount of time. The coffee in the waiting room was good All work was completed in a reasonable amount of time. The coffee in the waiting room was good More

by shr0927 Verified Customer Verified Customer

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Every time I come in I always deal with friendly staff I’ve never had a bad encounter they always take care of my car and great customer service I’ve never had a bad encounter they always take care of my car and great customer service More

by leyvacarley Verified Customer Verified Customer

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I always have a good experience since I purchased my car there. Thankyou for my continued service. there. Thankyou for my continued service. More

by twmcknavy70 Verified Customer Verified Customer

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I’ve been buying and serving vehicles with you for 13 years. I tried calling Service to schedule my oil change a total of 6 times on 2 separate days. Not once did anyone pick up. I also tried calling sal years. I tried calling Service to schedule my oil change a total of 6 times on 2 separate days. Not once did anyone pick up. I also tried calling sales once to express concern and they merely transferred me to service where again, no one answered. I ended up just arriving on a Friday morning. I pulled to the very front of the right service lane…there were no other vehicles or customers in either lane. There were 5 employees standing in between the two service lanes and it took nearly 2 minutes before one of them broke away from the casual group conversation they were having to finally approach me. Of course his first question was, “Do you have an appointment?” I responded with the fact that I did not become was unable to make one after several attempts. I expressed that I usuyget a call or text when I am due and that didn’t happen either. His response…”Oh, I don’t have anything to do with that”. Super disappointed. Did the owner pass? Is Philip still the GM? More

by comeasyouare444 Verified Customer Verified Customer

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Easy in and fast out. Total cost for tires and maintenance was a little too high. Total cost for tires and maintenance was a little too high. More

by MBHURN Verified Customer Verified Customer

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Tech did amazing job, really good explanation video as well . Like Toyota service and their coffee bar well . Like Toyota service and their coffee bar More

by zklyuchnikov Verified Customer Verified Customer

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Wonderful service and great communication. All my questions were answered. The wait time for service was short. All my questions were answered. The wait time for service was short. More

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Writer that greeted me, not Ayush, need to work on his customer service skill! He was too busy trying to figure out what to get for his breakfast than helping a customer waiting, I think his name is Sean! customer service skill! He was too busy trying to figure out what to get for his breakfast than helping a customer waiting, I think his name is Sean! There was no other customers when I came in, if they gonna do something like that don’t sit in your desk in front of the customers! More

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Process is smooth. Waiting area is excellent. Wait time was as expected. All went well. Waiting area is excellent. Wait time was as expected. All went well. More

by NEIL28 Verified Customer Verified Customer

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