Aziza Zakirova | Page 2

Aziza’s expertise is phenomenal, her timing is right. She’s always maintained a high standard of professionalism no matter how impatient I became. She went above and beyond with great communicational ski She’s always maintained a high standard of professionalism no matter how impatient I became. She went above and beyond with great communicational skills and reassurance. I was very satisfied and with great customer service as she’s displayed makes me want to get another vehicle. If I could give her 10stars I would. If I could write more I would but I will conclude it here and saying Thanks Aziza they need more people like you in todays job market. More

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AVOID AVOID AVOID!!!This used car lot, Trust Auto, sold AVOID AVOID AVOID!!! This used car lot, Trust Auto, sold me a car that broke down and over heated 3 days after I drove it off their lot. The water pu AVOID AVOID AVOID!!! This used car lot, Trust Auto, sold me a car that broke down and over heated 3 days after I drove it off their lot. The water pump failed causing the car to overheat and the coolant expansion tank to crack. Warning code notes indicate that they should have been aware of the problem before they sold it to me. They refused to allow the mechanic that the car was at to fix it and insisted that their own, non-certified mechanic perform the repairs. They knowingly performed a shotty repair on the car after they got it back, too. Only the water pump and not the cracked coolant expansion tank, hoses, or thermostat was repaired. They claimed that those parts were fine and that I was trying to get them to perform unnecessary repairs on their dime (even though I wasn’t). A mere 2 weeks later all the coolant was spilling out of the car and had to be towed to the nearest BMW mechanic to replace the cracked expansion tank. Now they are refusing to pay me back for these additional repairs and the owner has not returned my call in a week. I filed a complaint with the BBB. They are not an accredited business with the BBB. I had no recourse under Maryland's Lemon Law since it was a used car but I have hired an attorney to represent me in hopes of recovering the money for the repairs that have already been done and anything else that should arise from their mechanic's poor repair. In short, these guys are the reason why people should avoid used car lots. I should have known better and stayed away! More

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I recently SOLD a 2019 Tesla Model 3 Long Range and I couldn't be more pleased with the whole process. I originally posted it on Facebook Marketplace and someone from Trust Auto's team reached out to me couldn't be more pleased with the whole process. I originally posted it on Facebook Marketplace and someone from Trust Auto's team reached out to me. From that point on, the process was professional and smooth. They paid in full on time, without any hassle, and picked up the car as scheduled. I mostly dealt with Sandra, who guided me through the process and paperwork. She was very helpful the entire time, and her attention and responsiveness is the reason I went through with the deal. Thank you Sandra! I would recommend Trust Auto to my family, friends, and coworkers. More

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Aziza is one of the most nicest people I’ve met. She is so easy to work with and her communication skills are unmatched! These are the reasons I recommend my friends do buy their cars from Trust Auto. The so easy to work with and her communication skills are unmatched! These are the reasons I recommend my friends do buy their cars from Trust Auto. The cars and customer service is one of the top I’ve seen and I’ve been to a lot of dealerships. More

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Trust Auto gets the job done. They were very professional and accommodating even during these weird times. I felt safe in the office & the information was handled with precision. Even the hi professional and accommodating even during these weird times. I felt safe in the office & the information was handled with precision. Even the hiccups in the red tape from the state during Covid, was smoothed out quickly. More

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Thank you for turning around an unfortunate issue and making a horrible incident a positive one. Can’t thank you enough for your effort. Have a wonderful year, I owe you! D. Keller making a horrible incident a positive one. Can’t thank you enough for your effort. Have a wonderful year, I owe you! D. Keller More

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