BAILEY FEILER | Page 2

Buying my first brand-new car felt like such a huge milestone, and I couldn’t have asked for a better experience. From the moment I walked in, I never felt pressured or pushed into making a decision. I milestone, and I couldn’t have asked for a better experience. From the moment I walked in, I never felt pressured or pushed into making a decision. Instead, I felt listened to, respected, and genuinely supported throughout the entire process. I had a lot of questions, and everything was explained patiently and honestly. Even though I probably didn’t show how emotional I was in the moment, driving home in my new car was something I’ll never forget. It’s still hard to believe I finally have my first new car! Thank you for making what could have been a stressful experience feel exciting and comfortable. I truly appreciate all of your help and would absolutely recommend this dealership to anyone looking for a car. More

by MOMBRUNFAM Verified Customer Verified Customer

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Why do they only offer transportation only 5 miles away - they used to offer 10 miles Pick i & return Now No pick up when car is ready That’s Not customer care I’m rethinking another dealership Especi they used to offer 10 miles Pick i & return Now No pick up when car is ready That’s Not customer care I’m rethinking another dealership Especially when purchasing a new car More

by MDIMPERIALE Verified Customer Verified Customer

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It took way too long to have a key programmed. Not happy with the service. Not happy with the service. More

by patricehurd2011 Verified Customer Verified Customer

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The pricing quotes did not match and I felt like rip off which is unelectable which is unelectable More

by bashir.mohammad2000 Verified Customer Verified Customer

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The only reason I would recommend this place is my service advisor was extremely nice and understanding. The reason I would stay away from this place is strictly from my phone interactions. They do no service advisor was extremely nice and understanding. The reason I would stay away from this place is strictly from my phone interactions. They do not have people on site that answer your call when you call the dealership and enter the extension to get connected to the service department. It was top five one of the most frustrating experiences of my life trying to get in contact with someone at the actual dealership. I actually had to dial the sales extension and beg who I was connected to to directly transfer me to an advisor. When I initially made my appointment to replace a tire that had a nail in it, the off-site person for service told me I would have to call and talk to parts myself to confirm if they had the tire in stock before I even spoke to someone in the service department. My service advisor, Orlando, is the only reason that I would recommend this place. Otherwise, dealing with my phone interactions alone, I would steer clear. More

by deanejoseph Verified Customer Verified Customer

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Bailey was very helpful, knowledgeable and very patient with all our questions she answered all our questions with all our questions she answered all our questions More

by lore1236 Verified Customer Verified Customer

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awful experience did not get to my car even though I had a 11:45am appt. they call and tell me @ 4pm that they overbooked and need to keep my car for the whole weekend when I was supposed to pick it up at 5 a 11:45am appt. they call and tell me @ 4pm that they overbooked and need to keep my car for the whole weekend when I was supposed to pick it up at 5pm in time for my son's road test on Monday, which destroyed our entire plan. Now for the big one...I get a call that my brand-new car can't pass inspection because of a 1/2-inch bubble in 1 tire's sidewall, not a reason to fail and of course it passed at the service station just after this xx. Soooo, not only did they try to rob me for a new tire that was not needed at all as the car has 6k miles on it they also tried to sell me a cabin filter and air filter for $100 each which were also brand new and just needed a dust off from leaves, pure sales tactics deplorable and probably get away with robing 70-80% of people who are clueless Shame on you, SHAME SHAME SHAME, some free service you provide what a joke, tried to get 1k out of me on my 1st service of a brand new car!!! More

by mattie187 Verified Customer Verified Customer

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Good service was provided…. The team is very nice and accommodating, so I appreciate that The team is very nice and accommodating, so I appreciate that More

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Service was spot on very attentive. Matias is a star Wry helpful with his explanation of leasing. Matias is a star Wry helpful with his explanation of leasing. More

by NOTFARFROMPAR72 Verified Customer Verified Customer

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Addressed my issues -but had to wait a long time for service to be completed service to be completed More

by CATYPAPS Verified Customer Verified Customer

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