BECKY THOMPSON | Page 5

My service was handled correctly, my repairs were completed, my diagnostic time was slow, my return call back was slow, the on hold music was aggravating completed, my diagnostic time was slow, my return call back was slow, the on hold music was aggravating More

by darrylllabiche Verified Customer Verified Customer

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They were great. Very helpful. When making an appointment they are very prompt with availability and getting you in. Very helpful. When making an appointment they are very prompt with availability and getting you in. More

by Bcharter23 Verified Customer Verified Customer

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Great service and I would recommend legacy West Bank buick GMC to my family and friends buick GMC to my family and friends More

by RIL Verified Customer Verified Customer

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Everytime I have a schedule appt. I am not problem with the staff. They are quick and professional I am not problem with the staff. They are quick and professional More

by angelica3006 Verified Customer Verified Customer

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Becky was my service advisor and she is excellent. Every time I arrive at this dealership they take great care of my truck. The service is great at Legacy! Every time I arrive at this dealership they take great care of my truck. The service is great at Legacy! More

by Desib504 Verified Customer Verified Customer

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Very friendly nice service from the team at the check in desk. Good job team desk. Good job team More

by jgiscl14413 Verified Customer Verified Customer

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Vincent is a great guy and does a great job helping you with anything you need. Very attentive and aware of your wellbeing while you are waiting for your vehicle. with anything you need. Very attentive and aware of your wellbeing while you are waiting for your vehicle. More

by Woody2 Verified Customer Verified Customer

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I’m still waiting on my front piece for my truck. It’s been 2 weeks. It’s been 2 weeks. More

by DERRICK_JEFFERSON3 Verified Customer Verified Customer

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I’ve bought my 24 Sierra ev twice to legacy service and they still haven’t fixed my issues those two times. They tell you vehicle is fixed and it’s not when you get there. Truck was in shop for 9 days. The they still haven’t fixed my issues those two times. They tell you vehicle is fixed and it’s not when you get there. Truck was in shop for 9 days. They tried telling me they couldn’t replicate the problem but when I showed them it, it didn’t work in front of them. They can’t fix simple problems like my power folding mirror on drivers side stays folded in and steering wheel is rubbing with steering column. All they say is reschedule another appointment. I’ll never use this dealer again. In fact because of how disappointed I was I’ve sold my truck and bought a different brand. Service advisor Becky Thompson seems like she hates her job, nasty attitude when I dropped my truck off and service Manager Pat Roe looked annoyed when I explained to him they didn’t fix anything. If you can’t admit you’re wrong this isn’t the job for you. More

by frasayyad Verified Customer Verified Customer

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Local, Convenient, Trustworthy, Pricey but seems to be comparable with other dealer service centers. Lack of mechanics and techs causes longer wait times. comparable with other dealer service centers. Lack of mechanics and techs causes longer wait times. More

by IbuyFords&GMCs Verified Customer Verified Customer

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