Service department is exceptional.
Bill Pardoe, an assistant service manager was very helpful and informative. Took very good care of me .
Bill Pardoe, an assistant service manager was very helpful and informative. Took very good care of me .
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by Bob
Service Price Transparency
Dec 20, 2023 -
Toyota of Brookfield responded
Bob, we're thrilled to hear you were pleased with the service experience Bill provided! Thank you for taking the time to share your feedback. We're looking forward to your next visit with us! Take care!
Had a wonderful experience working with Bill P in the
service department. He was very friendly, kind, and knowledgeable and made my experience smooth and efficient.
service department. He was very friendly, kind, and knowledgeable and made my experience smooth and efficient.
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by Emma
Service Price Transparency
Dec 02, 2023 -
Toyota of Brookfield responded
Hi Emma, thank you so much for your feedback! Bill will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Joe Pardoe at Toyota of Brookfield was very great to work
with. They offered great service and were very timely.
with. They offered great service and were very timely.
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by Sue
Service Price Transparency
Very pleased with service.
Bill P is responsive and thorough! He also took the time to explain what was needed and listened!
Bill P is responsive and thorough! He also took the time to explain what was needed and listened!
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by Jeff L
Service Price Transparency
The staff are usually helpful every time I come in.
The price does fluctuate a bit every time I come in for the same service, and like everyone I prefer to save money 😅.
Bill P. helped to answer a
The price does fluctuate a bit every time I come in for the same service, and like everyone I prefer to save money 😅.
Bill P. helped to answer all questions I had when coming in, and made sure to listen to my concerns. He also immediately sent a greeting message after checking me in for the service. I appreciated the help he provided and his patience with my questions.
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by Anastasya
Service Price Transparency
Bill P in the service department was easy to work with,
listens to the customer and was able to get my vehicle in for service in a timely manner.
listens to the customer and was able to get my vehicle in for service in a timely manner.
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by Mary
Service Price Transparency
Oct 25, 2023 -
Toyota of Brookfield responded
Hi, thanks for sharing your recent service experience with us, Mary! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.
Helpful friendly and thorough service from Bill p.
He was very knowledgeable and very courteous in delivering this service.
He was very knowledgeable and very courteous in delivering this service.
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by bsaustinson
Service Price Transparency
Oct 23, 2023 -
Toyota of Brookfield responded
Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.
Bill Pardoe took care of my vehicle service needed
professionally and kindly. He texted me the status as I was waiting.
professionally and kindly. He texted me the status as I was waiting.
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by lklee_99
Service Price Transparency
Sep 29, 2023 -
Toyota of Brookfield responded
Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.
Service staff are very helpful.
I especially appreciated Bill Pardoe’s helpful explanations and suggestions.
I especially appreciated Bill Pardoe’s helpful explanations and suggestions.
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by Jhkeshopping
Service Price Transparency
Sep 17, 2023 -
Toyota of Brookfield responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Brookfield! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Staff member (Bill P) went out of his way to accommodate
me although I was late for the service appointment
me although I was late for the service appointment
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by arjunrao52
Service Price Transparency
Aug 14, 2023 -
Toyota of Brookfield responded
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
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