BJ Bruner | Page 37

My son and I purchased his first new car yesterday. At various times, we worked with Moe, Doug, Cory and BJ. All were exceptionally helpful and made the overall process go smoothly. I would highly recom various times, we worked with Moe, Doug, Cory and BJ. All were exceptionally helpful and made the overall process go smoothly. I would highly recommend working with any of them and Suntrup Kia in general. More

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Moe Saad, IS ABSOLUTELY AMAZING!!!! He worked so hard for my daughter and I to get us in a brand new 2020 Kia Sportage that my daughter and I absolutely love and can afford. He has such a wonderful personali my daughter and I to get us in a brand new 2020 Kia Sportage that my daughter and I absolutely love and can afford. He has such a wonderful personality, Moe made making this big purchase so easy for us. BJ BRUNER was our finance man and he also was absolutely AMAZING with a great personality, he explained everything about our loan and warranty, he was patience with us and answered all the questions we had. I recommend anyone wanting to buying a new/used vehicle to go to Suntrup Kia and see Moe Saad he will definitely take good care of you and your family and friends!! We Love Moe we wont be using anyone else again!!! More

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Excellent Car and Exceptional People I have purchased many (too many) cars over the years and dealt with many different dealerships and people. My recent new car purchase from Suntrup Ki I have purchased many (too many) cars over the years and dealt with many different dealerships and people. My recent new car purchase from Suntrup Kia in South County was by far the best. I had not dealt with this location before. Years ago, my car, a 10+ year-old Hyundai, broke down on South Lindbergh very close to the Suntrup Nissan dealership. One of the sales staff there went out of his way to help me get the car to the Suntrup Hyundai dealership a few blocks north. The Service staff at the Hyundai dealership worked me into their very busy schedule and repaired my within a few hours, allowing me to return home to St. Charles County that day. I very much appreciated the kind assistance I received from both Suntrup dealerships, and told myself that when the time came to purchase a new car, I would try to deal with the Suntrup group. A few years later, that time came. Based on my usage requirements for a non-SUV station wagon-type of configuration, the models available thru Hyundai and Nissan unfortunately did not meet my needs. The Kia Soul, however, almost exactly met my specifications. I contacted Suntrup Kia South and set up a test-drive appointment with Client Advisor Robyn Jensen for the following business day, as this was during the restrictive business environment brought on by the COVID-19 pandemic. When my wife and I arrived, Robyn was still finishing up with another customer, so instead of having me wait she introduced me to Client Advisor Kelly Pfeiffer who was able to handle our appointment immediately. Following our test drive of the very impressive car we were ready to discuss a purchase. Throughout the process, Kelly was very knowledgeable, friendly, and professional. Several times during the negotiations, Robyn went out of her way to check on how things were going. Once an agreement had been reached, Kelly and Robyn worked together as a team to expediate the process of prepping the car for delivery that day pending our meeting with Finance Manager BJ Bruner. The dealership was very busy with multiple customers making deals, so Kelly and Robyn had already forwarded the necessary forms and information to BJ in advance, allowing him to complete all the paperwork in advance of our meeting. He then carefully explained the documents and answered all of our questions, showing a very high level of expertise and responsiveness as well as a very friendly and genuine interest in us. The purchase was completed, and we drove our new car home shortly thereafter. Based on my previous experience with the Suntrup Nissan and Hyundai personnel, we made the trip from St. Charles County in hopes of finding the same level extraordinary personal concern at Suntrup Kia. Robyn, Kelly, and BJ all exceeded our hopes and expectations. Clearly, they all regarded us as more than just customers, and treated us with kindness, efficiency, respect and professionalism that is not often seen anymore. The Suntrup group should be very proud of the way they, and seemingly all associates throughout the organization, relate to people. We appreciate, thank, and recommend Robyn, Kelly and BJ particularly, and Suntrup in general, for all of their kindness, help and service. More

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Every time we arrive at this dealership we are greeted with smiles and respect ! We loved working with Dan Mann and Walter Brown both sales men are very professional and easy to work with . Service depart with smiles and respect ! We loved working with Dan Mann and Walter Brown both sales men are very professional and easy to work with . Service department is always on top their game when I come in also . Thanks Sharon Parisi More

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Moe was a great help. Multiple test drives and discussions always willing to help. Will be back because of him. Amazing extended warranty thanks to BJ for the help. discussions always willing to help. Will be back because of him. Amazing extended warranty thanks to BJ for the help. More

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Robyn was fantastic! She had great people and customer service skills! I appreciate all she did for me! I originally came in to look at some different types of cars, they were not the right fit. With Roby service skills! I appreciate all she did for me! I originally came in to look at some different types of cars, they were not the right fit. With Robyn's help I was able to find the right car for me! Thank you Robyn Jenson! More

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Robyn is an amazing person. She made sure I got what I wanted. Thank you so much. Suntrup has my business for sure. Again thank you guys so much. wanted. Thank you so much. Suntrup has my business for sure. Again thank you guys so much. More

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Excellent, relatable service Moe really made the car-buying experience significantly better than I could have hoped for. Just purchased a 2020 Kia Soul, my first new car in over Moe really made the car-buying experience significantly better than I could have hoped for. Just purchased a 2020 Kia Soul, my first new car in over 10 years, and of course I was really worried about getting a good price and most importantly the best vehicle that fit me. You could tell Moe was really experienced and passionate about Kia cars and wanted to make sure I got a good value and all the safety features I wanted, without any pressure. Even though we were in a rush due to Memorial Day he and the rest of the sales team did everything they could to accommodate us. More

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Great overall experience The experience couldn't have gone any smoother. Arick was very knowledgeable, fast and easy going with everything and got me the deal i was looking fo The experience couldn't have gone any smoother. Arick was very knowledgeable, fast and easy going with everything and got me the deal i was looking for! Would recommend Arick and the dealership to anyone looking for a new car. More

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I just bought a car here ( the third car we have purchased here) and as always had a grwat experience. Actually was quite comforting. There is no better service anywhere. They really take good care purchased here) and as always had a grwat experience. Actually was quite comforting. There is no better service anywhere. They really take good care of there customers. Service department is friendly and very considerate of the people’s time.the sale person i had this time was Chris Irving. He made the while thing actually fun and no stress. He is really a easy guy to speak to and ask any questions. Thank you Chris I got a car i really love. Go see Chris if you want a good deal. More

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