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BRIAN ZUELKE

Overview Reviews (254)

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BRIAN ZUELKE

BRIAN ZUELKE | Page 6

Service Advisor

David Taylor Ellisville Chrysler Dodge Jeep RAM

15502 Manchester Rd.
Ellisville, MO 63011

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4.5

254 Reviews

Overview Reviews (254)

Dealership Experience

4 yrs, 7 mos

Industry Experience

21 yrs, 5 mos

4.5

254 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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254 Reviews of BRIAN ZUELKE

April 11, 2023

Dealership Rating

Employee Rating

Very discouraged I was there to look at brand new trucks and the least they could have done is give me a break on the oil change some kind of break no they CHARGED me full throttle and made me feel like the and the least they could have done is give me a break on the oil change some kind of break no they CHARGED me full throttle and made me feel like they were doing me a favor leaving changing the oil.. why would I spend $75,000 on a new truck when they're going to make me feel like they're doing me a favor even taking care of More

by ALANQUEST1959

Verified Customer

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Tony Angleitner, Cory French, Mike Wilson

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May 20, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your experience with us at David Taylor Ellisville Chrysler Dodge Jeep RAM. We always wish to provide great service for our guests. If you would like to discuss your experience in further detail, please contact me directly. Best regards, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

April 10, 2023

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Truck was finished way early and always call to let me know all is good. know all is good. More

by TRieg

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Tony Angleitner, Cory French, Mike Wilson

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May 19, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for your kind 5-star review and for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM! We're happy we could help. Please let us know if you have any additional questions, we are always here to assist you!

April 04, 2023

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Employee Rating

Huge decline with new ownership. Over priced diagnostics. No call back. Charged 200+ for zero diagnosis. Wouldn’t look at AC or Radio without 400+ more dollars in diagnostics Over priced diagnostics. No call back. Charged 200+ for zero diagnosis. Wouldn’t look at AC or Radio without 400+ more dollars in diagnostics More

by Mleahy1

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Other Employees Tagged: Tony Angleitner, Cory French, Mike Wilson

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Apr 05, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Everyone here at David Taylor Ellisville Chrysler Dodge Jeep RAM appreciates you sharing your review about our Service Team. We would like the opportunity to speak with you to learn more about the feedback you have shared. Please contact us directly so we can discuss this further. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

April 04, 2023

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Great and quick service. I walked in and they took care of my van issues right away. I walked in and they took care of my van issues right away. More

by Janet.whitley 5997

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Tony Angleitner, Cory French, Mike Wilson

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Apr 05, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

It looks like you had a very efficient visit with our Service Team here at David Taylor Ellisville Chrysler Dodge Jeep RAM. That makes us happy. It is great to know they could get your van tuned up and back to you in a timely manner. We hope you continue to choose us for all your automotive needs.

April 03, 2023

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Easy to obtain an appointment in a short time frame and fast service turn around fast service turn around More

by Gary

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Tony Angleitner, Cory French, Mike Wilson

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Apr 03, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thanks so much for the thoughtful review, Gary! Its great to know that an appointment with our Service Team was easy to obtain and that the turn around time was great. We appreciate you taking time out of your day to write this kind review about us here at David Taylor Ellisville Chrysler Dodge Jeep RAM, and if you need anything else do not hesitate to reach out.

April 01, 2023

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Service was great. Got me in and out I’m just I de an hour. All service techs were very friendly. They even had great customer service when dealing with a difficult cus Got me in and out I’m just I de an hour. All service techs were very friendly. They even had great customer service when dealing with a difficult customer. Well done! More

by Pam.PSKI

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Tony Angleitner, Cory French, Mike Wilson

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Apr 02, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello and thank you for your high star rating. We're happy to see that your experience with our team here at David Taylor Ellisville Chrysler Dodge Jeep RAM was excellent. We strive to deliver a great experience to all of our valued customers.

April 01, 2023

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Employee Rating

Oil was leaking worse after repairing rear main seal at this dealership. Took it back in to diagnose the leak, they said it was valve cover and oil pan, but appears that the tech didn’t check the work they this dealership. Took it back in to diagnose the leak, they said it was valve cover and oil pan, but appears that the tech didn’t check the work they had already done. After the new services were performed at a price higher than previously agreed upon and being told the oil leak was fixed, oil was still leaking in front of their service department. It was discovered in less than 10 minutes that it was still the rear main seal, meaning the other services were not necessary to fix the 1 qt a day oil leak. They were nice enough to redo the rear main seal and after a lot of discussion only charged me for parts for the other 2 plus oil change. More

by MATT.MAYER79

Verified Customer

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Recommend Dealer

Other Employees Tagged: Cory French, Tara

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Apr 01, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your review. I appreciate you bringing your service experience to my attention. Can you please email me your preferred contact information? Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

Apr 03, 2023 -

MATT.MAYER79 responded

I responded with my contact information on Saturday.

Apr 11, 2023 -

MATT.MAYER79 responded

10 days and no call back….

March 31, 2023

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Dealership and the service department is amazing they have fast and exponentially service. I would recommend Dave Taylor to everyone. have fast and exponentially service. I would recommend Dave Taylor to everyone. More

by theo11770

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ted Gann , Tony Angleitner, Cory French, Michael Ozanic, Mike Wilson

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Mar 31, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We appreciate your five-star review and are glad to read you appreciated the speed and service of our Dealership and Service Department. Thank you for visiting David Taylor Ellisville Chrysler Dodge Jeep RAM.

March 29, 2023

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I had very good customer service. I thought they did a good job. Thank you I thought they did a good job. Thank you More

by Tbasler3143

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Tony Angleitner, Cory French, Mike Wilson

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Mar 30, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for making us a part of your day. Your positive rating is much appreciated. Stop by and see us at David Taylor Ellisville Chrysler Dodge Jeep RAM if you need anything else down the road.

March 29, 2023

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Does a great job, and it’s done quickly. They always let you know what needs done They always let you know what needs done More

by LKOLKER

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Tony Angleitner, Cory French, Mike Wilson

Report | Print

Mar 30, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave this 5-star review. It was our pleasure to provide a great, efficient experience here at David Taylor Ellisville Chrysler Dodge Jeep RAM. Have a wonderful day!