BRYANT WARD

Truck broke down within 6 hours of owning it. Dealership didn’t pick up truck till 3-4 days later to fix the problem. Then took 2 weeks with the same “we don’t know what’s wrong yet” answer. Had Dealership didn’t pick up truck till 3-4 days later to fix the problem. Then took 2 weeks with the same “we don’t know what’s wrong yet” answer. Had to send the truck to ford. Ford fixed it within 2-3 days. The sales side of this dealership is only looking for your money and when they have it. They do not care at all about you. The rental they gave me had weed all over the passenger side seat and was dirty. Had to detail it myself before I could go to work. More

by jackson.caskill4 Verified Customer Verified Customer

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They had the exact corvette I wanted and were quick to help us. Even let me test drive it when other dealerships just looked at me funny. I was at the Serra dealership in jackson tn for 45 minutes. I was help us. Even let me test drive it when other dealerships just looked at me funny. I was at the Serra dealership in jackson tn for 45 minutes. I was all over the orange corvette in the showroom the entire time. Not a single person ever said a word to me. Guess they didn’t know I had cash!!! More

by rtoolmantaylor Verified Customer Verified Customer

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Jason Silverman and his team are fantastic to work with. I bring all my cars to him. I bring all my cars to him. More

by ciera.webb28 Verified Customer Verified Customer

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AWESOME THANKS FOR THE AMAZING EXPERIENCE. I WILL DEFINITELY RECOMMEND MY FRIENDS AND FAMILY TO THIS DEALERSHIP I WILL DEFINITELY RECOMMEND MY FRIENDS AND FAMILY TO THIS DEALERSHIP More

by demetrius489 Verified Customer Verified Customer

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Was asked to give 5 stars service I have given a poor stars because of this I rate this not a request from dealership stars because of this I rate this not a request from dealership More

by partsman3132 Verified Customer Verified Customer

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The service I received was excellent, and Manager Bryant Ward's professionalism was evident throughout. Ward's professionalism was evident throughout. More

by bwardsr Verified Customer Verified Customer

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Very good service work was completed in good time would recommend to friends thank you recommend to friends thank you More

by amc901_38002 Verified Customer Verified Customer

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From Belize the receptionist to Matthew Smith my Service Advisor my experience with Serra Chevrolet Bartlet was extraordinary. Mr. Archie handled my transportation needs wonderfully as well. I was recomme Advisor my experience with Serra Chevrolet Bartlet was extraordinary. Mr. Archie handled my transportation needs wonderfully as well. I was recommended to Serra and I was met by the outstanding Service Manager Mr Bryant …his team was outstanding… just as he is. Great service. More

by Avis Roby Verified Customer Verified Customer

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Excellent customer service great all the way for everything. Great wait time . Waiting section clean everything. Great wait time . Waiting section clean More

by gp10351 Verified Customer Verified Customer

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Came in to purchase a vehicle for my daughter they provided fast friendly service my sells rep was A1 provided fast friendly service my sells rep was A1 More

by derrick_mathews Verified Customer Verified Customer

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