Ba Nguyen | Page 2

Well the sale of the vehicle was good but after that I had to call you about where the paper work was for my financial company because we were one week away from the purchasing date of being one month . S had to call you about where the paper work was for my financial company because we were one week away from the purchasing date of being one month . So had to have it over night and and when received by my credit union, I was informed it had to be sent back and redone because of numerous mistakes and issues. So here I am no plates no finalized loan and working on my first late payment cause everything is in limbo. Now I have contacted you again for the second time about where my copy of the title is so I can register the vehicle with the BMV because you can only drive on the old tags legally for 30 days so with that said my tags are expired tomorrow Tuesday 5/26/2026. So now I can’t drive my 2026 Sierra Denali because I still have no copy of my title and am on expired tags. Also there seems to be no since of urgency from your staff except Olivia about my dilemma. Hopefully this is not a sample of what your service department will be like. Really disappointed so far in my purchasing experience. Tina and Marshall Gregory More

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Olivia was great! She was knowledgeable, patient, and explained everything thoroughly. She followed up today asking how my first weekend was in my new car, and asked i She was knowledgeable, patient, and explained everything thoroughly. She followed up today asking how my first weekend was in my new car, and asked if I had any questions. This dealership goes above and beyond, and I can’t recommend them or Olivia enough! More

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Such a pleasure doing business with Olivia. We set up our visit a day or two before we got there and she had everything ready when we walked in. She made the process easy for us. We set up our visit a day or two before we got there and she had everything ready when we walked in. She made the process easy for us. More

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We had a great experience at your dealership. Olivia was extremely helpful and knowledgeable about the vehicle we were looking at. She did not pressure us and was patient with all of our question Olivia was extremely helpful and knowledgeable about the vehicle we were looking at. She did not pressure us and was patient with all of our questions. She was very professional. I would work with her again! More

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My wife and I purchased a 2024 Chevy 3500 Truck from Dave Arbogast GMC used vehicle division where we met Jamie Mead in sales. From the start, Jamie was a pleasant person to meet and enjoy how comfortable he Arbogast GMC used vehicle division where we met Jamie Mead in sales. From the start, Jamie was a pleasant person to meet and enjoy how comfortable he made us feel during the sales process. It’s not always easy to purchase a newer vehicle but it was worth the trip to Dave Arbogast of Troy. Thanks to the team in sales, and finance for making our visit go smoothly. More

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Jamie and Dave made our out-of-state buying experience great. They even picked me up from the airport in our new purchase, 1st-class treatment! great. They even picked me up from the airport in our new purchase, 1st-class treatment! More

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Great to work with Jamie and this dealer! Would highly recommend buying your next vehicle from here Would highly recommend buying your next vehicle from here More

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We love this dealership. The staff is friendly and it is apparent that they enjoy their work environment. We have returned to this dealership many times and have purchased mu The staff is friendly and it is apparent that they enjoy their work environment. We have returned to this dealership many times and have purchased multiple cars from Dave McMaken. Dave is knowledgeable about vehicles and took his time to show us various features of the car that we were interested in purchasing. He answered our questions. We know that we can trust Dave McMaken to give us the information we need to make the right decision for us. The Arbogast dealership is a special place with a positive culture and offers a fantastic car buying experience. More

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Jamie was amazing. Worked with me to find the best truck on the lot. We love our new truck and will always go back to Dave Arbogast for our next car!!! Worked with me to find the best truck on the lot. We love our new truck and will always go back to Dave Arbogast for our next car!!! More

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Joe Bauman was extremely kind and helpful throughout this process. He even helped clean the car as we wanted to buy it before they had a chance to detail it. They were so accommodating. process. He even helped clean the car as we wanted to buy it before they had a chance to detail it. They were so accommodating. More

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