Bailey Ramos

We had a great experience buying our new Genesis! Joseph and Bailey were stand outs! Joseph and Bailey were stand outs! More

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We had a nice first time experience with Genesis Ontario. Staff was welcoming and attentive. Staff was welcoming and attentive. More

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The dealership was beautiful and clean. It was a welcoming environment and my husband and I felt relaxed. I would definitely recommend to family and friends. It was a welcoming environment and my husband and I felt relaxed. I would definitely recommend to family and friends. More

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Genesis of Ontario: A Beacon of Excellence in Automotive Retail My recent experience with Genesis of Ontario has not only redefined my perception of car leasing but has also restored my faith in the Genesi Retail My recent experience with Genesis of Ontario has not only redefined my perception of car leasing but has also restored my faith in the Genesis brand itself. After a regrettable initial lease experience three years ago with Genesis of Santa Monica—a dealership I now actively avoid due to their unscrupulous and predatory practices—I approached my second Genesis lease with trepidation. Despite living in West Los Angeles, I was determined to find a dealership that prioritized transparency and customer satisfaction. My search led me to Genesis of Ontario, and the difference was immediate and profound. From the outset, their team demonstrated an unparalleled ease of doing business and a level of transparency that was refreshingly absent elsewhere. The hour-and-a-half drive to pick up my new GV70 lease from Mr. Simoon Hwang was not merely a journey; it was an investment in a superior customer experience. Genesis of Ontario stands as a testament to what a dealership should be. As a high-volume dealer, they boast a gorgeous showroom brimming with a diverse inventory – a stark contrast to the makeshift operations I’ve encountered elsewhere. I was particularly impressed by the exceptional professionalism and integrity displayed by Mr. Simoon Hwang in sales and the highly capable and professional Finance Manager, Ms. Bailey Ramos. Their combined commitment to superb customer service is truly commendable. Beyond securing an amazing deal on my new GV70 lease, Genesis of Ontario went above and beyond by offering to purchase my old lease, a proposition that Genesis of Santa Monica had outright dismissed. This act alone underscored their dedication to customer value and their willingness to go the extra mile. I wholeheartedly recommend Genesis of Ontario. They are not just a dealership; they are a benchmark for excellence within the automotive industry. Their unwavering integrity, professionalism, and commitment to customer satisfaction should serve as a role model for all Genesis dealerships. Do yourself a favor and make the drive – you will undoubtedly thank me later. More

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The dealership is extremely helpful & professional. The car buying experience was on point and seamless. The car buying experience was on point and seamless. More

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Robert was very easy to deal with. We made the deal over phone and there was no pressure tactics later on. The whole time I spent at the dealership felt like being in a friend's house We made the deal over phone and there was no pressure tactics later on. The whole time I spent at the dealership felt like being in a friend's house. More

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I just had the most incredible experience at Genesis, and I have to shout out two absolute stars...Safa in sales and Bailey in finance. From the moment we walked in, they set a completely different tone and I have to shout out two absolute stars...Safa in sales and Bailey in finance. From the moment we walked in, they set a completely different tone than any dealership I’ve ever worked with. Safa was warm, attentive, and unbelievably knowledgeable. She actually listened, really listened, to what we needed and never once pushed us toward something that wasn’t right. Her professionalism and genuine care made the entire process feel easy, comfortable, and even exciting. And then there’s Bailey. Finance is usually the part everyone dreads, but she turned it into one of the smoothest, most pleasant experiences imaginable. She explained everything clearly, answered every question with patience, and carried herself with the same thoughtful, authentic energy that made us feel truly taken care of. Together, Safa and Bailey created a process unlike anything I’ve ever experienced at a dealership. They’re personable, caring, incredibly professional, and genuinely invested in making sure their customers drive away happy, not pressured. If you want a car-buying experience that feels human, honest, and uplifting, go see Safa and Bailey at Genesis. They set the bar on what every dealership should be. I couldn’t recommend them more. More

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We just want to thank Francisco and Bobby for helping us purchase our GV60 they where very helpful answering all of our questions great to work with Genesis of Ontario great work guys very helpful with help purchase our GV60 they where very helpful answering all of our questions great to work with Genesis of Ontario great work guys very helpful with helping us understand how to operate the car as well, thank you all for your help we love the car. More

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My wife and I came into Genesis of Ontario by chance after leaving a smaller dealership and being very dissatisfied. On our way home the both of us remembered that online we had saw that Genesis of Onta after leaving a smaller dealership and being very dissatisfied. On our way home the both of us remembered that online we had saw that Genesis of Ontario had a used car model that we were very much interested in. When we arrived, we were greeted by Robert. In a very friendly professional way. Robert was very polite and helpful through the whole process. Also very knowledgeable. We look slightly at the inventory that was there and very, very impressed. The whole layout of the building inside and out very very impressive. The young lady in finance that helped us was absolutely wonderful. For as nerve-racking as buying a car can be our experience with the people that we dealt with at Genesis of Ontario was very nice. More

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Best experience I’ve had in buying a vehicle. From the moment we walked in Ramy was there to greet us with a big smile and warm welcome. We felt no pressure at all and he explained everything in From the moment we walked in Ramy was there to greet us with a big smile and warm welcome. We felt no pressure at all and he explained everything in details. The whole process since we walked in until we drove off with our brand new vehicle was less than 2 hours including delivery. Thank you so much Ontario team for carrying about your customers. Will def. Be recommending Ramy and Genesis of Ontario to all my family and friends. More

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