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Barbara Lavendusky
Barbara Lavendusky at Lawton Chrysler Jeep Dodge RAM

Barbara Lavendusky | Page 36

Service Manager

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.3
427 Reviews
4.3

427 Reviews

Write a Review

427 Reviews of Barbara Lavendusky

November 27, 2023

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Barbara was a big help and the service was great and everything was done swiftly. More

by jefferys4412
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Service Time
Service Communication
Recommend Dealer
Yes
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Nov 30, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Jefferys4412! We're thrilled to hear that Barbara provided great service and ensured everything was done swiftly for you. We appreciate your support!

November 24, 2023

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Barbara was like pulling teeth to get information about my truck. I had to call multiple times for her to even reach back out to me just to get an update. On top of that, get more rental vehicles. My t More

by sabrina.vigeant89
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton

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Nov 27, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking a moment to share your experience, Sabrina. Your feedback is crucial, and I apologize for any inconvenience caused by the lack of communication and limited rental options. We're glad Shaun provided you with a more positive experience, and we'll strive to ensure such service is consistent across the board. If there's anything else we can do to assist you, please let us know.

November 23, 2023

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very kind an professional got my recall done fast. an efficient with my time in lawton More

by MPIERCE20
Recommend Dealer
Yes

Other Employees Tagged: Barbara Lavendusky

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Nov 27, 2023

Lawton Chrysler Jeep Dodge RAM responded

Hi MPIERCE20, Glad we could swiftly take care of your recall! Efficiency and professionalism are top priorities for us. If there's anything else we can assist you with, just let us know.

November 21, 2023

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My family has bought about six vehicles from your dealership. The last was a 2014 Ram 1500 but they never called us back on the interier to be cleaned as promised. More

by GARY.MALLY
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Recommend Dealer
Yes
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Nov 27, 2023

Lawton Chrysler Jeep Dodge RAM responded

Hi Gary. We appreciate your repeat business. Thank you for being a valued Lawton Chrysler Jeep Dodge RAM customer. We appreciate you reaching out and bringing this to our attention. We apologize for the oversight regarding the interior cleaning promise for your 2014 Ram 1500. Please reach out to our team directly to get this matter addressed at (580) 771-3339. Thank you.

November 19, 2023

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Great service and calm environment to relax while waiting would get serviced there again good More

by jordeninserra
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the positive review, Jordeninserra! We're delighted to hear you had a great service experience and found our environment relaxing. We'd love to have you back anytime you need service. If there's anything else we can do to make your visits even better, please feel free to share.

November 18, 2023

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Takes too long with service and overcharging on payments. Does not listen to customer and try’s to sell something that’s the exact opposite of what was said. More

by lil_sister05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shaun Hamilton , Myracle key

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Dec 29, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking a moment to share your feedback. We apologize for the long wait time and are committed to improving our service to ensure your satisfaction. If we can be of further assistance, please let us know.

November 17, 2023

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Excellent! Complete service before, during, after. Barbara was very professional. The service area was organized, and clean. More

by VAN.MURRELL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 20, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the fantastic review, Van! It's great to hear that Barbara provided excellent service and that your experience was seamless from start to finish. A clean and organized service area definitely adds to the whole experience. If there's anything else we can assist you with, don't hesitate to reach out.

November 16, 2023

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Horrible service! Will never go back again!!! Need new management/mechanics!!! And better customer service!!! More

by CJ
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 20, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback CJ. The service team here at Lawton CJD strives for an excellent customer service experience. Based on your review we have apparently come up short to your expectations. Please reach out to me at your convenience so we can discuss the experience further. My direct number is 580-771-3339, Thank you, Todd Brown (Service Manager)

November 16, 2023

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Employee Rating

I am extremely pleased with the service department. Barbara & Shaun make a great team. Parts department is good too. More

by wbuchwald0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton

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Nov 20, 2023

Lawton Chrysler Jeep Dodge RAM responded

Glad to hear you had a great experience with Barbara, Shaun, and our parts department, wbuchwald0! Thanks for sharing your positive feedback about the service. If there's anything else you need, feel free to let us know.

November 16, 2023

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Employee Rating

I can’t say enough about how many times Barbara and the others go above and beyond to meet and exceed customer satisfaction / quality assurance…. Tommy’s an amazing mechanic and always does me right to mak More

by DMURPHY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommy / mechanic

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Nov 16, 2023

Lawton Chrysler Jeep Dodge RAM responded

Wow, it's incredible to hear about your outstanding experience with our team, Dmurphy17! Barbara and the team are absolute stars in customer satisfaction and Tommy sounds like a wizard with your truck! Loyalty like yours speaks volumes about the exceptional service we provide. Thank you for trusting our team with your vehicle needs. We look forward to your next visit.

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