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Barbara Lavendusky
Barbara Lavendusky at Lawton Chrysler Jeep Dodge RAM

Barbara Lavendusky | Page 39

Service Manager

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.3
427 Reviews
4.3

427 Reviews

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427 Reviews of Barbara Lavendusky

October 10, 2023

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Employee Rating

A very bad experience to say the least. I don’t appreciate people wasting my valuable time and your dealership wasted my time. More

by jeffmullinsrealestate
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Recommend Dealer
No
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Nov 07, 2023

Lawton Chrysler Jeep Dodge RAM responded

We're truly sorry to hear about your bad experience, Jeff. Your time is important to us, and we apologize for any inconvenience or frustration you've faced. Thank you for bringing this to our attention.

October 10, 2023

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Employee Rating

Brenda was less than warm when I entered the service area. Definitely would suggest hiring another person with a little more proficiency in customer service skills. More

by RESS.SANTOS
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 12, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, RESS.SANTOS. We apologize for any inconvenience you experienced during your visit. Customer service is of utmost importance to us, and we take your comments seriously. We will address this matter to ensure a warmer and more welcoming experience in the future. Please let us know if we can be of further assistance.

October 07, 2023

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Amazing customer service. Easy to with and just overall great service I would be going back to them More

by JASONBANKSTON22
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Recommend Dealer
Yes
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Oct 09, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Jason! We're thrilled to hear about your amazing experience with our customer service. We look forward to serving you again in the future!

October 06, 2023

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Fast and friendly, worked around my schedule very well. And accommodated my request. Thank you! More

by twisted.d.cattle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown

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Oct 09, 2023

Lawton Chrysler Jeep Dodge RAM responded

You're welcome! We're glad to have been able to work around your schedule and accommodate your request. Fast and friendly service is what we aim for! Don't hesitate to reach out if we can be of further assistance.

October 06, 2023

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Employee Rating

All the people to include the mechanics are highly qualified and professionally trained. I feel secure in having my Jeep worked on there. More

by mel_grimes
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

Lawton Chrysler Jeep Dodge RAM responded

Hi Mel. We take pride in our highly qualified and professionally trained team, and we're delighted to provide you with a sense of security when servicing your Jeep. Thank you for your trust in our services!

October 04, 2023

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Employee Rating

Excellent service. Barbara did an excellent job on communicating, keeping me up to date on the repairs and estimating time lines to completion. More

by djones61
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 10, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your Positive feedback djones61. We are so excited that you are pleased with your service visit. We are also pleased that your experience with Barbara was top notch. If there were any issues with your recent visit please do not hesitate to reach out. My direct line if 580-771-3339, Thank You, Todd Brown

October 04, 2023

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Very kind and professional staff. Really cares about their customers. And I am happy with the services they provided. More

by francesorrell77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Todd Brown , Myracle key

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Oct 05, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you, francesorrell77! We greatly appreciate your kind words about our staff and are delighted to hear that you felt well-cared for and satisfied with the services we provided. If you ever have more feedback or need assistance in the future, please feel free to reach out. Your satisfaction is important to us, and we're here to help!

October 03, 2023

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Employee Rating

Tried to upsell 30,000maintenance at 20, Tried to upsell 30,000 mile maintenances at my current 20,000 mileage. Added additive when not requested at this visit. More

by patkathyt
Recommend Dealer
No

Other Employees Tagged: Barbara Lavendusky

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Oct 03, 2023

patkathyt responded

Tried to upsell 30,000 mile maintenances at my current 20,000 mileage. Added additive when not requested at this visit.

October 03, 2023

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Employee Rating

Service staff is always helping and everyone that works there goes out of their way to make sure you are comfortable and have e the best possible visit and service. More

by ontarget73526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago , Chea

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Oct 05, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you, ontarget73526! We're delighted to hear that our service staff goes out of their way to ensure your comfort and provide you with the best possible visit and service. Your satisfaction is our priority, and we're here to assist you whenever you need us. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We appreciate your kind words!

October 03, 2023

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Employee Rating

Attention to detail for oil change was unsatisfactory. Took 3 return trips clean oil leaks. More

by glendonwarren
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, glendonwarren. We apologize for the unsatisfactory experience you had with the attention to detail during your oil change. This is not the level of service we aim to provide. If there's anything else we can do to assist you or if you have more feedback, please feel free to reach out. Your satisfaction is important to us.

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