Barbara Lavendusky
Barbara Lavendusky at Lawton Chrysler Jeep Dodge RAM

Barbara Lavendusky | Page 9

Service Manager

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.3
427 Reviews
4.3

427 Reviews

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427 Reviews of Barbara Lavendusky

July 26, 2025

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Employee Rating

Needed a transmission flush. Quoted 400 already twice the price of anyone else in town. Got there price goes up to 600 because my truck is an eco boost. Had an appointment. Tell More

by dddrkbort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2025

Lawton Chrysler Jeep Dodge RAM responded

We're sorry to hear about your experience and the frustration with the timing and pricing. While pricing can vary depending on vehicle specs like EcoBoost, that should have been clearly communicated up front. We also understand how frustrating delays can be, especially with an appointment. We are currently looking at this internally to improve communication and transparency going forward. We would like to make this right with you and honor the price you were initially quoted. Please reach out to me directly at (580) 771-3323 at your earliest convenience.

July 26, 2025

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A fsit and helpful dealer Dealership in the Lawton oklahoma area Highly recommend the service department More

by lodannaheflin
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 28, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Lodanna! We appreciate your recommendation and are glad you found our service fast and helpful!

July 20, 2025

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Employee Rating

1 1/2 hours to do an oil change is pretty drastic. I realize that the dealership does an inspection but.... I worked in the industry so I know how much time is wasted. More

by plainsman2
Recommend Dealer
No

Other Employees Tagged: Barbara Lavendusky

Aug 07, 2025

Lawton Chrysler Jeep Dodge RAM responded

We apologize for the extended wait time. While we do our best to work efficiently, unexpected issues or delays can sometimes come up during service. We appreciate your patience and your feedback.

July 19, 2025

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Customer service sucks. Took 5 phone calls and 4 days to get an update on my truck. No one ever called me back. Had to be lucky to get ahold of the right person to talk to. More

by scout24gab
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Aug 07, 2025

Lawton Chrysler Jeep Dodge RAM responded

We’re truly sorry for the poor communication you experienced—that’s completely unacceptable, and we understand how frustrating it must have been to feel ignored while waiting for updates on your truck. You deserved better follow-through and respect for your time. This isn’t the experience we want anyone to have, and we’re taking your feedback seriously. We’re addressing this with our team to make sure it doesn’t happen again. We genuinely appreciate your business and would value the opportunity to earn back your trust. Please don’t hesitate to reach out to the service manager Barbara at (580) 771-3323 if you need anything in the future.

July 18, 2025

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Very professional, quick and accommodating. Will continue to use this dealership for my future uses. More

by king_payton
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Payton! We appreciate your trust and look forward to serving you again in the future!

July 17, 2025

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Will not be returning I’m not happy was charged twice for the diagnostic fee even though I told them what was wrong with my car directly and it’s was a few days later which I was told to bring the car back i More

by STEPHANIERHODES77
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Ariel Denio

Aug 07, 2025

Lawton Chrysler Jeep Dodge RAM responded

We're sorry to hear you're unhappy with your experience. We want to clarify that you were not charged twice for the diagnostic fee. The charge applied was for the initial diagnostic performed during your first visit. When you returned a few days later, we re-evaluated the issue without applying an additional diagnostic fee. We do appreciate your feedback and understand how these situations can be frustrating. If you have any further concerns or would like to go over the details, please feel free to reach out to the service manager at (580) 771-3323. We'd be happy to assist.

July 05, 2025

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Took my Fiat in for an oil change and was pleasantly surprised by the overall experience. While the cost was a bit more than I anticipated, the quality of service and attention to detail made it worthwh More

by kirklsullenberger
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Silva

Jul 07, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Kirk! We're glad you had a positive experience and appreciated the service and transparency. We'll be here whenever you're ready for your next visit!

July 05, 2025

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I thought she was rude and Kurt and I did not have to be told that the dealership was there to make money More

by williesego
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Recommend Dealer
Yes
Jul 07, 2025

Lawton Chrysler Jeep Dodge RAM responded

Sorry to hear about your experience, Willie. We appreciate your feedback and would like to learn more to improve. Please feel free to reach out to us.

July 04, 2025

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Employee Rating

Everything was great except for the employee that was stocking the service waiting area wearing a shirt that said, “ I heart titties and beer”. The old people waiting for their vehicles to get serviced d More

by tarpon525
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We’re sorry for any discomfort caused and will address this to ensure a respectful environment for all our customers.

July 03, 2025

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It’s always a pleasure to come to the dealership because of how easy it is to schedule service how friendly the employees are and how accessible the waiting area is and what makes it much better. They have More

by jefferys4412
Service Price Transparency
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Recommend Dealer
Yes
Jul 07, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Jeffery! We're so glad you enjoy the easy scheduling and family-friendly atmosphere. We look forward to your next visit!

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