"No Hassle Negotiations "
- Shawn Oliver
I live in Conway so most of my communications was via email or Text. I did not believe they could beat the local dealership but they did! We agreed on price, trade in value, etc. (They needed to verify the trades on site though) all by text and I went there the next day. Needless to say, I test drove the vehicle, they evaluated my trades, paperwork was signed and I'm a new owner of a 2019 Ram Laramie. Love it! Thanks Barrett and Ariel.
"Amazing service even late in the evening! "
Brian was willing to stay late and work with us and we are so happy with our purchase! Thanks Landers! It was a pleasure doing business with you!
"Highly Recommended!! "
I would highly recommend buying your next vehicle from Landers Chrysler Dodge Ram Jeep in Benton, AR. The entire team (Barrett, Mark, and Terry) was very helpful, knowledgeable, and respectful of my time. They have a wide selection of vehicles which gives them the ability to make you a great offer.
"Awesome customer service "
Awesome customer service from Austin Harris! He got the job done and I appreciate his hard work that he put into this deal for me! Thanks 🙂
"Excellent Customer Experience"
My wife and I had been searching for a vehicle for, what seemed like, forever! After going to several dealerships we ended at Landers CDJ Fiat in Benton. We found the car she loves (2019 Range Rover Velar) at the price we wanted! Mark Whittle and Barrett McAlister were very thorough and did an excellent job taking care of us!
"Poor salesmanship "
The salesman Jason was very unprofessional, he has no sales experience he had his baby in the sales office he Didn’t go over the details of my truck and I didn’t receive my owners manual Landers dodge has poor salesmen
"No second key"
I flew up site unseen from Birmingham Alabama to purchase this car. Chris my sales man was excellent, pick me up in his personal vehicle from the airport. This being a 2016 car with only 34,000 miles on it I believe that it should have the second key included. Now it’s gonna cost me around $250 to get a second key made. I think they should disclose this upfront. When I got there I found out that the navigation map card was missing. Said they would mail it overnight to me when they got one from the Subaru dealership said they would mail it overnight to me when they got one from the Subaru dealership. The car is been on the lot for a while I don’t know why this was a problem.
"Richard Johnson is the man!"
I had the best car buying purchase experience with Landers CJD! It started with a welcoming call from Barrett where i was introduced to Richard Johnson. If you are looking for a laid back, non-pressured discussion about a car purchase - he is your man. He listens to your needs and works for you to get you to your goal! After Richard and I wrapped up the numbers, I met with Alan Armstrong to discuss financing. Another laid back guy, that is honest and takes his time in explaining all the great products that are offered to add extra protection for you and your family. Give these guys a shot and you won't regret it!! 5+ stars!
Jesse was a wonderful help and made my buying experience delightful. I appreciated the way he let me borrow the car to take it to my husband. What an excellent policy. Thank you so much. I hope to do further business with you.
"Back panel - RESOLVED"
UPDATE: As of 06-13-19, my issue was resolved and the back panel has been fixed. Thanks to Mr. Barrett McAlister's diligence and genuine concern for the customer, I have to change my rating of the company and give 4 stars. It would have been 5, but there were a few issues with calls initially not being returned by our sales person. I have to say, I am impressed with Lander's as they went the extra mile to make it right. I would not hesitate to buy another car from this company as I believe they actually do want to please the customer. Thanks to Mr. McAlister, I am a very satisfied customer!
When we got home the next day we opened the driver side passenger door and found the back panel had popped out from the door frame. I took the car to Cavanaugh Chevrolet and they told me that the panel was bent and unable to be put back in place. Even though the car was still in the 3 year 36000 mile warranty they would not cover the cost of the part. Since I just bought the car from Landers they told me that they would have to cover it. Even though this was an as is buy this should not have happened!