Becky Barruss | Page 12

do NOT go to the dealership, it's a TRAP ! ! they advertise prices very lower, once you get there, it magically goes up 10k !!! how can they still be in business ? i reported them to BBB and wi ! they advertise prices very lower, once you get there, it magically goes up 10k !!! how can they still be in business ? i reported them to BBB and will check the state laws and also called ford in michigan and they said they will investigate their practices, it's a total scam, theft whatever you call it, i had to drive 4 hours because they would NOT tell me the final price but kept asking when are you coming over ! very unprofessional, wasted gas for nothing, you have been warned, i really wanna give this zero stars More

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I would go to another dealer fast, lies and deception are their strong points. Told they had a car there on the lot and drove 40 min to go see it. When I got there said it was out on a loaner, pure BS. Its a their strong points. Told they had a car there on the lot and drove 40 min to go see it. When I got there said it was out on a loaner, pure BS. Its a rare hard to find anywhere new suv. Then they said we found it in service but it was a different one. Then said we will bring it to you in the morning between 9 and noon. No show no call. Bait and switch hucksters. Not to mention the 2nd of the 3 calls there I was dealing with such a rude person she even hung up on me but in all fairness the other 2 were perfect and very nice. More

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Thats a -5 stars for this place. Sleazy scam artists is too good a word for this place. Stay far far away, avoid like Covid! They are in clear violation of 475.310 Section 4 Sleazy scam artists is too good a word for this place. Stay far far away, avoid like Covid! They are in clear violation of 475.310 Section 475.310 Advertised Price It is an unfair or deceptive act to advertise the total price of a motor vehicle without including in the advertised price all costs to the purchaser at the time of sale , or which are necessary or usual prior to delivery of such vehicle to the purchaser, including any costs of delivery, dealer preparation and any other charges of any nature; provided, however, taxes, license and title fees and a documentary service fee, as defined herein, may be excluded from the advertised price if clearly disclosed in the advertisement that these costs are excluded from the advertised price. Purchasers shall be able to purchase all vehicles described by the advertisement at the advertised price. They advertise a truck for one price, come out with a sheet of paper that shows some BS market value and then the next line how much they are discounting off that market value to reach their, above market value price, and by the time they are done adding all the things that SHOULD be disclosed according to the advertising law, they are $16,000 above their advertised price, Then the sales guy gets angry when you refuse to buy into the insurance scam, and even worse request a credit card to make an offer, THEN hold your keys and credit card hostage when you are not making a deal. Top it off you cannot use your own financing!!! More

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Bought a truck from Mike. He was awesome and very personable. We appreciated his mannerisms and taking care of our needs He was awesome and very personable. We appreciated his mannerisms and taking care of our needs More

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Absolutely pathetic. Complete cons, lie almost about everything. They are high pressure over the phone. Sound convincing until you get there. They it all falls apart. Buy Complete cons, lie almost about everything. They are high pressure over the phone. Sound convincing until you get there. They it all falls apart. Buyer beware. More

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Buyer Beware Says you HAVE to buy a MultiGuard package that costed me $2700 that I told them I did not want 5 times. Takes advantage of excited customers, signatures done on a tablet, and gives you a USB that costed me $2700 that I told them I did not want 5 times. Takes advantage of excited customers, signatures done on a tablet, and gives you a USB for you paperwork. They will not return calls or emails trying to disgust my broken truck after 4 days owning it, and getting information about my warranty. Told me I shouldnt have to pay for the expense of it, and now nothing. If you buy from here make sure you know what paper you are signing in the finance department. Never saw any paper that was on the USB drive. Hard lesson learned for me. More

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Bait and switch!!! Don't believe the online advertised price!!! Drove over 4 1/2 hours to buy a 2019 f350 advertised price of $73k ....by the time they undervalued my trade by $8k (offered $20000 kbb fair price!!! Drove over 4 1/2 hours to buy a 2019 f350 advertised price of $73k ....by the time they undervalued my trade by $8k (offered $20000 kbb fair value $28000) and their reconditioning fees of over $5000...yes you read that right $5000 for reconditioning and regular taxes the price was right at $90000!!! After 20 mins of back and forth they went to $81000. So essentially took off their fees but still was offering not near fair value for my trade! Please for your sake don't believe any of the 5 star reviews on here. I don't know where they came from unless they were paid or are family members of people that own it or work there, and again don't believe their online prices they don't mean a thing! More

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Sold me a car at the end of november. The car started giving me problems and this place did literally nothing to help me out other than gave me options that pretty much said xxxx off. Watch your back wor giving me problems and this place did literally nothing to help me out other than gave me options that pretty much said xxxx off. Watch your back working with these people. More

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This dealership screwed my boyfriend out of $9000, sold him a car with electrical problems & is now refusing to help at all. “take it to a mercedes’ delearship” is what he was told. not only are they disr him a car with electrical problems & is now refusing to help at all. “take it to a mercedes’ delearship” is what he was told. not only are they disrespectful & rude for the way they bluntly spit in his face but even when i called to ask how driving less than 1000 miles decreases the value by over $3500, the lovely financing manager hung up on me. they also marked the car he traded in up over $6000 & did no work to it AT ALL. i could not imagine working with such awful people, nor could i imagine feeling good knowing i took $9000+ out of a 25 year old man’s pocket who was nothing but respectful. More

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The salesman Joe made the deal happen for me on a vehicle that I had been waiting to get for a few years by sending me more photos of the truck I requested he made it easy for me to make my decision to buy i that I had been waiting to get for a few years by sending me more photos of the truck I requested he made it easy for me to make my decision to buy it from him very upfront honest guy to deal with and very pleased. More

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