Beka Moatz | Page 12

Jon was very helpful and thorough in his explanation of the necessary services for my Honda. the necessary services for my Honda. More

by DEVILMOM02 Verified Customer Verified Customer

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Service staff was extremely courteous. Came in for service (B1) on my Accord and was given expected wait time. They came in 20 minutes sooner! Always have positive experience at Piazza Hon Came in for service (B1) on my Accord and was given expected wait time. They came in 20 minutes sooner! Always have positive experience at Piazza Honda. More

by FERTELA Verified Customer Verified Customer

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I do not appreciate Being forced to write 15 words for this thing here today. this thing here today. More

by THOMAS_BRAID Verified Customer Verified Customer

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I am not happy at all with the work that was done. I took my classic Honda CRV to get checked out because the engine light was on. Big mistake going there..... I had no problem whatsoever driving my c I took my classic Honda CRV to get checked out because the engine light was on. Big mistake going there..... I had no problem whatsoever driving my car when I left it there. I had them do an inspection, oil change and diagnostic for engine light. I was told that the reason the engine light was on was because of a broken hose connected to the exhaust system somehow. I was also told that a mechanic there replaced this hose. Two hours later I get a phone call detailing all the things that are wrong with my suspension. I am told that to pass inspection it will cost me about $3300. To do all the work that the mechanic suggest would cost me $5000. The service advisor of Mr. Barth then told me that the car has served me very well and that she doesn't owe me anything and then I don't owe her anything anymore.… Which I thought was very strange. In retrospect I believe they were trying to get me to give up on my car. So I pick up the car the next day and pay $415 for an oil change and an inspection that failed. They had also told me that the engine light went off and that it passed emissions inspection and gave me the sticker for that. When I got into my car started it up the engine light was on. I went back in and told them to please note that on their files. Then the worst of worst happened I could barely drive the car home the shocks /struts were so destroyed that I had to drive very slowly. At this point I was completely traumatized by the experience and now having a car that I cannot even hardly drive. I did find a local mechanic shop where I took the car and he went over the whole thing and basically replaced the entire suspension. He also told me that he looked everywhere and he could not find a new hose that was purportedly replaced by the Honda mechanic. So at the end of the day I spent $415 for an oil change and a diagnostic that wasn't right. I was lied to, manipulated, and traumatized by the experience at Honda Reading . Lying cheating and stealing is not a business model. More

by ZORASGARDEN Verified Customer Verified Customer

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Very pleasant staff. Always report items needed before they are done. Easy to schedule convenient appointments. Always report items needed before they are done. Easy to schedule convenient appointments. More

by Dlindy Verified Customer Verified Customer

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Piazza Honda has the greatest teM of service professionals, all very friendly, remember my name and kept in regular communication with me. professionals, all very friendly, remember my name and kept in regular communication with me. More

by SEANHMORETTI Verified Customer Verified Customer

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Amazing service took care of all my needs. Wes was amazing.!! service was amazing. Made sure I was aware of all the services provided very hands-on. Wes was amazing.!! service was amazing. Made sure I was aware of all the services provided very hands-on. More

by Lucas.wildonger Verified Customer Verified Customer

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We have purchased a number of cars from the Piazza Honda/Acura dealership because the sales staff is courteous and knowledgeable. We appreciate these qualities in the service managers and technicians Honda/Acura dealership because the sales staff is courteous and knowledgeable. We appreciate these qualities in the service managers and technicians as well. Customer service is a priority at Piazza. More

by HEIMIE311 Verified Customer Verified Customer

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Unfortunately, I’m unable to recommend this location. While the customer service was good, my vehicle was not fixed. I was extremely disappointed—after taking my vehicle to two previous mechanics, I had While the customer service was good, my vehicle was not fixed. I was extremely disappointed—after taking my vehicle to two previous mechanics, I had hoped the dealership would finally be able to repair it. It’s a simple wobble, but they still couldn’t figure it out. More

by Lee Dupiche Verified Customer Verified Customer

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El peor servicio al cliente lo tiene honda. Desde que pueda va cambiaré de vehículo Desde que pueda va cambiaré de vehículo More

by MONTEROSERVIC Verified Customer Verified Customer

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