Ben Becker | Page 17
Service and Parts Director
St Cloud Toyota
418 Second Street South
Waite Park, MN 56387
Dealership Experience
26 yrs, 5 mos
251 Reviews
Write a Review251 Reviews of Ben Becker
February 08, 2020
"trusted exceptional service as always" Any dealership can sell a vehicle, fairness and great service are vital in taking care of the customer. I have always been treated fair when having m Any dealership can sell a vehicle, fairness and great service are vital in taking care of the customer. I have always been treated fair when having my vehicle serviced, they apply discount coupons if available. St Cloud Toyota has never tried to sell service I didn't need, always efficient in what work was done. Ben Becker is an exceptional person to deal with, always professional and friendly every time we cross paths, does a great job with customers!! Yesterday Rob provided a free car wash along with the service visit. Nice waiting area with free coffee, cappuccino, and tea are appreciated as we drive 60 miles from Baxter, MN because of all the "good service experiences" there, clean restrooms, vending opportunities are convenient too. Rob informed me of the TSC Plan which saves me money on oil changes / tire rotations / 2 years Roadside Assistance included, no high pressure - just informative. I went for it, good for 2 years with 5 services. I'm always for saving money. My first purchase with St Cloud Toyota ('09 Camry) was very fair & enjoyable, as was my second purchase of the '13 Highlander in Dec of 2015. We have also purchased & dealt with their Waite Park Auto & Sport Store when helping our granddaughter purchase her first car, an '03 Camry, the experience was very good, fairness and assurance of a quality vehicle much appreciated. I drove the car home and couldn't believe what a nice car she was able to acquire on her limited budget! I always tell friends & family about St Cloud Toyota - and the great experiences whether buying, or the great service experiences while having service work done. I have been to and witnessed over my years dealerships that try "up sell" unnecessary service or repairs to customers - I return to St Cloud Toyota because I have never experienced that with them. TRUST is what it's all about, they have earned my trust with reputable dealings. More
Other Employees Tagged: Mitch Evens, Trevor Jevne, Dan Pope, Rob Gable , Lori Heinz, Mick Henkemeyer, Jeff Pagel
February 06, 2020
Can't Thank Tom and Ben enough I have had really bad luck with my vehicle. My own bad luck, not the actual vehicle itself. When I needed it fixed, Ben and Tom were there with no que I have had really bad luck with my vehicle. My own bad luck, not the actual vehicle itself. When I needed it fixed, Ben and Tom were there with no questions asked and ready to help. I knew it was going to cost a lot but they made sure that the cost was as minimal as possible. They are the best people I could ever work with when dealing with a vehicle. Always dependable even when I am sure they are tired of seeing me. Ha Ha! THANK YOU THANK YOU THANK YOU More
Other Employees Tagged: Tom Findley
February 06, 2020
In and out.....no hassle! the amazing team at Toyota service greeted me at my car, updated me in the lobby, reviewed my chart, and sent me on my way. the amazing team at Toyota service greeted me at my car, updated me in the lobby, reviewed my chart, and sent me on my way. More
Other Employees Tagged: Dan Pope
February 03, 2020
2007 Toyota Prius The sales staff is amazing. They are genuine and care about you and your needs. I would highly recommend St. Cloud Toyota to anyone! The management The sales staff is amazing. They are genuine and care about you and your needs. I would highly recommend St. Cloud Toyota to anyone! The management team also took the time to answer any questions that I had about vehicles. We have purchased several vehicles from St. Cloud Toyota. I feel so comfortable that I will tell them what I am looking for and I know that they will find me the right vehicle for the right price with no questions asked. What a great organization. More
Other Employees Tagged: Tom Findley, Rick Knettel , Ethan Kleinschmidt
January 21, 2020
Always freindly and prompt service We are always treated with respect, and advised of any issues before work is done to ensure it fits with our schedule. When waiting for service to be We are always treated with respect, and advised of any issues before work is done to ensure it fits with our schedule. When waiting for service to be completed and it takes longer that expected we are advised of why it is delayed. More
Other Employees Tagged: Dan Pope , Lori Heinz, Jeff Pagel
January 16, 2020
Excellent service personnel I want to thank Ben, especially, for listening to me about the rattle in my car. He sent a service man out to our home so that the rattle could be he I want to thank Ben, especially, for listening to me about the rattle in my car. He sent a service man out to our home so that the rattle could be heard on the icy, bumpy roads in our area and while the car was still cold. I had brought it in a couple times and of course, it would not rattle then because it had warmed by that time. He told me there was a TSB about that rattle and they got it fixed. My car was returned to me cleaned and no more rattling. After 3 long years, it appears to finally be corrected. Thank you Ben! More
January 10, 2020
St. Cloud Toyota is a great place to have your vehicle serviced. Excellent friendly staff. They always go out of their way to make sure everything was completed correctly. serviced. Excellent friendly staff. They always go out of their way to make sure everything was completed correctly. More
Other Employees Tagged: Rick Knettel , Lori Heinz
January 10, 2020
I received awesome customer service at St. Cloud Toyota. Everyone was very friendly & helpful! Very thorough inspection & explanation of suggested maintenance. They even gave me a complimentary car wash! Everyone was very friendly & helpful! Very thorough inspection & explanation of suggested maintenance. They even gave me a complimentary car wash! More
Other Employees Tagged: Rob Gable , Doug (shuttle driver) 5 stars
January 08, 2020
Exceeded My Expectation We have been dealing with St. Cloud Toyota for over 30 years and they continue to amaze us with their Service Department. Ben runs a tight ship and t We have been dealing with St. Cloud Toyota for over 30 years and they continue to amaze us with their Service Department. Ben runs a tight ship and took care of us personally on this visit. Thanks Ben and thanks St. Cloud Toyota! More
December 24, 2019
Great to work with! The whole team was easy to deal with when talking prices. They gave a good fair price right out of the gate no messing around. Will return when we n The whole team was easy to deal with when talking prices. They gave a good fair price right out of the gate no messing around. Will return when we need another automobile. More
Other Employees Tagged: Tom Findley, Rick Knettel, Nate Laudenbach , Bruce Arnold, Mick Henkemeyer, Jeff Pagel
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