Ben Cauffman

This is the 3rd car we have purchased from Ben. He is charming and knowledgeable and was always prepared and proactive. The process was efficient and easy. We will buy our next car from him too! He is charming and knowledgeable and was always prepared and proactive. The process was efficient and easy. We will buy our next car from him too! More

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We drove from Michigan to look at a used car. Ben was impressive from the introduction to the sale. He was informative, polite, and not pushy. We have had a history of unpleasant experiences at d Ben was impressive from the introduction to the sale. He was informative, polite, and not pushy. We have had a history of unpleasant experiences at dealerships, but my husband and I both agree that this was one of the best we have encountered. More

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Went above and beyond on every expectation! We appreciate the experience and everything they did for my family. We appreciate the experience and everything they did for my family. More

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Dealership is always welcoming and the employees are very supportive of each other. A true team atmosphere. We love working with Ben Cauffman. We have purchased 2 cars from him. He is very knowledgeable of supportive of each other. A true team atmosphere. We love working with Ben Cauffman. We have purchased 2 cars from him. He is very knowledgeable of the product and what is coming in the future. We have stopped by the store to ask about new cars and services and how options work on our current car, and we have enjoyed chatting and catching up. He explains what options may be better than others for our way of life. He is spot on every time! This time, we purchased an XC60 Hybrid. Ben was well-prepared when we arrived with a choice of two cars. The sales process went so smoothly that we drove our new car home that day! Such a dream to drive! Thank you, Ben and the rest of the team who helped us through the process. Nate was very welcoming and helpful at all times. Josiah help explain so many options on the car not once but twice! Thank you, all. More

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Ben at Tom Kelley Volvo made the car buying process so easy and efficient for me. They catered to my request of having the vehicle delivered, sent a product specialist (Josiah) to explain the XC90 in gre easy and efficient for me. They catered to my request of having the vehicle delivered, sent a product specialist (Josiah) to explain the XC90 in great detail and had all the paperwork ready for me to sign. Super impressed with the efficiency and preparedness. More

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My wife and I had a very positive experience all the way around! We would highly recommend any of the Tom Kelley dealerships in the Ft. Wayne area. Ben Cauffman was incredibly helpful with the purchase pr around! We would highly recommend any of the Tom Kelley dealerships in the Ft. Wayne area. Ben Cauffman was incredibly helpful with the purchase process. More

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Very knowledgeable about the vehicles. Also when you have an issue they are very prompt and professional. Also when you have an issue they are very prompt and professional. More

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Ben handled the situation as he should. He listened to what I had to say. He was very respectful and professional. He listened to what I had to say. He was very respectful and professional. More

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Ben and Josiah were very attentive, knowledgeable and helpful through our buying process. Both have contacted us after the sale to make sure we didn’t have any issues or questions. A+ helpful through our buying process. Both have contacted us after the sale to make sure we didn’t have any issues or questions. A+ More

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After some unfortunate situations from a car purchase at Kelley Volvo, the dealership rose to correct the situation. They gave me an excellent trade in allowance and a good deal on my XC60. Rob Sagstetter Kelley Volvo, the dealership rose to correct the situation. They gave me an excellent trade in allowance and a good deal on my XC60. Rob Sagstetter was very helpful and went the extra mile to have me satisfied. Ben Cauffman did an excellent job answering all our questions and taking phone calls. Tim Bohn and Tyler Butler in the service department have always been helpful. This was our fourth vehicle purchase with Kelley Volvo. More

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