Ben Cauffman
Ben Cauffman at Tom Kelley Volvo Cars

Ben Cauffman

Sales & Leasing Consultant

Tom Kelley Volvo Cars

910 Ave of Autos
Fort Wayne, IN 46804

4.9
30 Reviews

Originally from the Mishawaka, IN area. Moved to Fort Wayne, IN in 2010. Graduated from Carroll High School in 2015 and Manchester University in 2019. Gee wrestling along with many other sporting activities.

4.9

30 Reviews

Write a Review

Dealership Experience

4 yrs, 5 mos

Industry Experience

5 yrs, 1 mo

Languages Spoken

English English

30 Reviews of Ben Cauffman

April 13, 2024

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Thank you Ben and Rob for making the purchase of my Nissan Altima a smooth and effortless transaction! Very pleased with their professional and courteous service. Thank you again for going above and b More

by Michelle
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Recommend Dealer
Yes

Other Employees Tagged: Rob Sagstetter

Apr 15, 2024

Tom Kelley Volvo Cars responded

Hi Michelle, we're glad to know that Ben and Rob made your Nissan Altima purchase a smooth experience at Tom Kelley Volvo Cars. We'll see you next time! Enjoy your new ride!

April 08, 2024

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I love the setup of the various dealerships which I think helps with service specialization. Similar to what I experienced in Dublin, Ohio when I lived there and dealt with Midwest Auto Group (ie, MAG More

by dreed56
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Recommend Dealer
Yes

Other Employees Tagged: Rob Sagstetter, Logan Choka

Apr 08, 2024

Tom Kelley Volvo Cars responded

Thank you for taking a few minutes out of your day to send over a review. We appreciate you giving us the opportunity to work with you on your new Volvo! Please let us know if we can do anything to help in the future!

April 02, 2024

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Top shelf, first class experience from the minute I first walked in the front door. Ben was friendly, knowledgeable, efficient and kind. More

by new volvo fan
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Recommend Dealer
Yes

Other Employees Tagged: Rob Sagstetter, Logan Choka

Apr 02, 2024

Tom Kelley Volvo Cars responded

Hi! We're delighted to know that you had a first-class experience with Ben at Tom Kelley Volvo Cars! Your kind words are much appreciated. Enjoy your ride and thanks for choosing us!

March 06, 2024

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Wow! My husband & I made the trip to Tom Kelley Volvo from Louisville, KY and our experience was well worth the drive. Ben Cauffman was friendly, knowledg More

by katiebinaharris
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Recommend Dealer
Yes

Other Employees Tagged: Rob Sagstetter

Mar 06, 2024

Tom Kelley Volvo Cars responded

Thank you for taking a few minutes to send over a review! We are so happy Ben and Rob could help you with your GMC. Let us know if you need anything in the future!

February 05, 2024

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Ben id a great job before and after the sale. Everyone at Kelley Volvo we interacted with made us a priority not just another sale. More

by David
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Recommend Dealer
Yes

Other Employees Tagged: Rob Miller

Feb 05, 2024

Tom Kelley Volvo Cars responded

Thank you David! We are so glad Ben and Rob were able to help you with your new vehicle!

February 05, 2024

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Great customer experience. Ben Cauffman took the time to answer all of my questions and explained all of the features of the SUV. He was exceptional. Great knowledge of the pro More

by skjhawk74@att.net
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Recommend Dealer
Yes

Other Employees Tagged: Rob Sagstetter

Feb 05, 2024

Tom Kelley Volvo Cars responded

Thank you! Customer service is very important to us and we are so glad Ben and Rob could help!

February 05, 2024

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Ben Cauffman and Rob Sagstetter gave us the absolute best car buying experience. Ben started us out with the best car overview, not just handing us the keys but giving us the benefits of the vehicles we were More

by Julie Welker
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Recommend Dealer
Yes

Other Employees Tagged: Rob Sagstetter

Feb 05, 2024

Tom Kelley Volvo Cars responded

Thank you Julie! We are so happy Rob and Ben were able to give you an exceptional experience at our dealership. We hope you enjoy the Volvo!

January 11, 2024

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We could not be happier with the experience we had buying our Volvo XC90 from Tom Kelley Volvo Cars. Ben, Luke and Rob were so friendly, professional, and helpful. Everyone on the staff made us feel that t More

by consue8505
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Recommend Dealer
Yes

Other Employees Tagged: Rob Sagstetter, Sarah Garvin , Luke Gordon

Jan 11, 2024

Tom Kelley Volvo Cars responded

Thank you for working with us on your new Volvo! We are so happy everyone was able to help and able to make you feel welcome. Let us know if you need anything in the future!

December 09, 2023

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Jaylon, Ben and Rob were fantastic to work with. It was a little more difficult since the whole transaction was done remotely by text, email and phone. We met once over Facetime partway through and More

by ALAN.ALPER
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Recommend Dealer
Yes

Other Employees Tagged: Jaylon Daniels

Dec 11, 2023

Tom Kelley Volvo Cars responded

Thank you for trusting us to help you with a remote purchase! It can be challenging to buy without seeing the vehicle, so we are glad you gave us the opportunity!

November 30, 2023

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Easy to work with, clean and modern facility. Courteous, knowledgeable staff made it pleasant to buy a car More

by Mike McKee
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Recommend Dealer
Yes

Other Employees Tagged: Rob Sagstetter , Luke Gordon

Dec 01, 2023

Tom Kelley Volvo Cars responded

Thank you Mike! We are so glad Rob, Luke, and Ben were able to help you with your purchase!

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