Rob Sagstetter
Rob Sagstetter at Tom Kelley Volvo Cars

Rob Sagstetter

Sales Manager

Tom Kelley Volvo Cars

910 Ave of Autos
Fort Wayne, IN 46804

4.8
19 Reviews
4.8

19 Reviews

Write a Review

19 Reviews of Rob Sagstetter

April 13, 2024

Dealership Rating
Employee Rating

Thank you Ben and Rob for making the purchase of my Nissan Altima a smooth and effortless transaction! Very pleased with their professional and courteous service. Thank you again for going above and b More

by Michelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman

Apr 15, 2024

Tom Kelley Volvo Cars responded

Hi Michelle, we're glad to know that Ben and Rob made your Nissan Altima purchase a smooth experience at Tom Kelley Volvo Cars. We'll see you next time! Enjoy your new ride!

April 08, 2024

Dealership Rating
Employee Rating

I love the setup of the various dealerships which I think helps with service specialization. Similar to what I experienced in Dublin, Ohio when I lived there and dealt with Midwest Auto Group (ie, MAG More

by dreed56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman, Logan Choka

Apr 08, 2024

Tom Kelley Volvo Cars responded

Thank you for taking a few minutes out of your day to send over a review. We appreciate you giving us the opportunity to work with you on your new Volvo! Please let us know if we can do anything to help in the future!

April 02, 2024

Dealership Rating
Employee Rating

Top shelf, first class experience from the minute I first walked in the front door. Ben was friendly, knowledgeable, efficient and kind. More

by new volvo fan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman, Logan Choka

Apr 02, 2024

Tom Kelley Volvo Cars responded

Hi! We're delighted to know that you had a first-class experience with Ben at Tom Kelley Volvo Cars! Your kind words are much appreciated. Enjoy your ride and thanks for choosing us!

March 06, 2024

Dealership Rating
Employee Rating

Wow! My husband & I made the trip to Tom Kelley Volvo from Louisville, KY and our experience was well worth the drive. Ben Cauffman was friendly, knowledg More

by katiebinaharris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman

Mar 06, 2024

Tom Kelley Volvo Cars responded

Thank you for taking a few minutes to send over a review! We are so happy Ben and Rob could help you with your GMC. Let us know if you need anything in the future!

February 05, 2024

Dealership Rating
Employee Rating

Great customer experience. Ben Cauffman took the time to answer all of my questions and explained all of the features of the SUV. He was exceptional. Great knowledge of the pro More

by skjhawk74@att.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman

Feb 05, 2024

Tom Kelley Volvo Cars responded

Thank you! Customer service is very important to us and we are so glad Ben and Rob could help!

January 11, 2024

Dealership Rating
Employee Rating

We could not be happier with the experience we had buying our Volvo XC90 from Tom Kelley Volvo Cars. Ben, Luke and Rob were so friendly, professional, and helpful. Everyone on the staff made us feel that t More

by consue8505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman, Sarah Garvin , Luke Gordon

Jan 11, 2024

Tom Kelley Volvo Cars responded

Thank you for working with us on your new Volvo! We are so happy everyone was able to help and able to make you feel welcome. Let us know if you need anything in the future!

November 30, 2023

Dealership Rating
Employee Rating

Easy to work with, clean and modern facility. Courteous, knowledgeable staff made it pleasant to buy a car More

by Mike McKee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman , Luke Gordon

Dec 01, 2023

Tom Kelley Volvo Cars responded

Thank you Mike! We are so glad Rob, Luke, and Ben were able to help you with your purchase!

November 29, 2023

Dealership Rating
Employee Rating

Ben was very helpful through the entire process of purchasing my Volvo XC90. I would highly recommend Ben and staff. More

by krormsby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman , Luke Gordon

Nov 29, 2023

Tom Kelley Volvo Cars responded

Thank you for working with us on your XC90! We are so glad Ben and the staff were able to get your questions answered!

November 24, 2023

Dealership Rating
Employee Rating

Pleased with the team effort to assist my wife and I in purchasing our Volvo XC90. Everyone we dealt with were professional, courteous, respectful. The no pressure approach was appreciated. Rob & Jaylon sa More

by GZAJICEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman, Sarah Garvin , Jaylon Daniels, Luke Gordon, Linda (front office), Tim Bohn, Austin Hartman

Nov 27, 2023

Tom Kelley Volvo Cars responded

Thank you for taking a few minutes out of your day to send in a review! We are so glad everyone was able to help get you into your Volvo!

August 22, 2023

Dealership Rating
Employee Rating

Convenient to get to, was treated very nicely, I would return! Ben was very helpful! Answered all my questions and was helpful in the test drive. He was recommended to me by previous customers. More

by dds1106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman, Sarah Garvin , Luke Gordon, Austin Hartman

Aug 22, 2023

Tom Kelley Volvo Cars responded

Thank you for working with us on your Volvo! We are so happy Ben and the team were able to get all your questions answered!

1