Ben Chelbi
Ben Chelbi at Greenway Nissan Of Brunswick
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Ben Chelbi

General Manager

Greenway Nissan Of Brunswick

231 Chapel Crossing Rd
Brunswick, GA 31525

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1.8
5 Reviews
1.8

5 Reviews

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5 Reviews of Ben Chelbi

April 25, 2024

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Employee Rating

I dealt with the manager ben on Saturday, who promised all sorts of special Bells and whistles with my new 23 armada. When we went Wednesday to complete paperwork, I did not have gap available.Nor was I o More

by karonhickox35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mohamed Mattar

April 23, 2024

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Employee Rating

The sweet lady who waited on me made my experience awesome. She explained everything to me and was very patient with my questions. I hope she is there every time! More

by LWACASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Greenway Nissan Of Brunswick responded

We're so glad to know that our team member made your experience at Greenway Nissan of Brunswick a memorable one! We always strive for excellent customer service and we appreciate the feedback. Looking forward to seeing you next time!

April 12, 2024

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Employee Rating

Liked the dealership and the people, everyone acted professional and were very nice had a little fun with everyone!! More

by gdwilkes105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohamed Mattar

Apr 12, 2024

Greenway Nissan Of Brunswick responded

We're glad to know you had a fun and professional experience with our team at Greenway Nissan of Brunswick! Thanks for the positive review.

March 15, 2024

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Employee Rating

I want the extended guarantees to be canceled, it is my right, and they are not responding, I have been waiting for months. It is unfortunate the bad treatment, which they give us as customers, More

by yesay2015
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

February 10, 2024

Dealership Rating
Employee Rating

Very rude staff members that answer the phone, Asked to talk to the sales manager and they all said they were the sales manager. Also tried to contact the owner, Ben Shelby but I guess he does not exist. I More

by Ronald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 24, 2024

Greenway Nissan Of Brunswick responded

I'm truly sorry to hear about your negative experience with our dealership. This is not the level of service we strive to provide to our customers, and I apologize for any frustration or inconvenience this has caused you. Your feedback is extremely valuable, and I assure you that we take it very seriously. I understand your disappointment with the handling of your inquiries and the lack of assistance provided by our staff members. I will personally investigate this matter and address it with our team to ensure that appropriate actions are taken to improve our customer service. Regarding your request to speak with the sales manager or contact the owner, I apologize for any confusion or difficulty you experienced in reaching the appropriate person. I assure you that we do have a sales management team, and our General Manager is indeed Ben. It's possible that there was a miscommunication or oversight in connecting you with the right individuals. Please know that we value your business and would like the opportunity to make things right. If you would be willing to discuss your concerns further and provide more details about your experience, I would be happy to assist you personally or connect you with someone who can address your concerns effectively. Once again, I apologize for the disappointment and frustration you've experienced. We are committed to resolving this matter and restoring your faith in our dealership. Thank you for bringing this to our attention.

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