Ben Doucette

I had an amazing experience working with Ben Doucette at Ferman Mazda in Brandon. From start to finish, he was incredibly transparent, which made the entire process feel stress-free and comfortable. He took Ferman Mazda in Brandon. From start to finish, he was incredibly transparent, which made the entire process feel stress-free and comfortable. He took the time to clearly explain everything and made sure I understood all of my options—no pressure, no hidden surprises. What stood out most was that Ben was never pushy. He genuinely cared about helping me find the right car, not just making a sale. That kind of honesty is rare at dealerships, and it made a huge difference in my experience. He was also extremely thorough and thoughtful throughout the process. He made sure every detail was handled and went above and beyond to ensure I was more than happy with my decision. I truly felt like he had my best interest in mind the entire time. I would also like to highlight to great service from the financial manager Jose Acevedo. He was personable, transparent, and overall extremely helpful. He made me feel very comfortable discussing my financial options. Overall, this dealership is trustworthy and customer-focused. You can tell they really look out for their customers, and Ben is a big part of that. I would absolutely recommend him to anyone looking for a smooth, honest car-buying experience. More

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Mr. Charlie was very accommodating and knowledgeable throughout the entire car buying process. Highly recommended! throughout the entire car buying process. Highly recommended! More

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This was one of the most delightful experiences I’ve had at Mazda! Charlie was extremely thorough, knowledgeable, and kept it fun! Ben was also amazing with the financial part of my transaction! They both c at Mazda! Charlie was extremely thorough, knowledgeable, and kept it fun! Ben was also amazing with the financial part of my transaction! They both created such a great experience purchasing a new car! Thank you both ! More

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I had the pleasure of having Charlie as my salesman. He was patient, honest, educated and just a pleasure to work with. Words cannot express how grateful I am for his service. I will recommend any day t He was patient, honest, educated and just a pleasure to work with. Words cannot express how grateful I am for his service. I will recommend any day to family and friends. More

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I've just leased a new CX-5 Select from Ferman Mazda, and traded in my old Mazda 3 hatchback (also from Ferman). This time I worked mostly with Ben from Sales and I think he did a great job. We spent hours r traded in my old Mazda 3 hatchback (also from Ferman). This time I worked mostly with Ben from Sales and I think he did a great job. We spent hours reviewing my needs as a customer and several different vehicles and options. It was a very respectful, informative process. It wasn't rushed or pushy. The dealership recognized my customer loyalty both in the discussions and in the offer presented to me. When I expanded my search to other brands, the others were not cooperative in answering my questions trying to understand the financial details. I was happy to go back to Ferman and make the deal on the CX-5. I like the ride, specs, and prefer the interior of Mazdas for cars in my price range. Along with my new vehicle, I'm able to continue a good customer relationship with a service department that I like. I highly recommend a visit to Ferman Mazda for a better car purchasing experience. More

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