Ben Gavin
Ben Gavin at Tom Kelley Cadillac
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Ben Gavin | Page 3

Sales and Leasing Consultant

Tom Kelley Cadillac

625 Grand Nat'l Dr
Fort Wayne, IN 46804

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5.0
41 Reviews

Hello! My name is Ben Gavin and I am a Sales and Leasing Consultant at Tom Kelley Cadillac in Fort Wayne, IN. Originally from Warsaw, IN and graduated from Trine University with a degree in Golf Management. I was in the golf business for a number of years before joining the automotive industry. I have been in the industry and at Tom Kelley Cadillac since April of 2021. My wife, Lauren and I have a Mini Golden-Doodle puppy named Finley and two cats named Java and Espresso. I love golf, music and movies; especially comedies. I hope to earn your business and look forward to meeting new people and forming new relationships at the Kelley Automotive Group!

Dealership Experience

3 yrs, 3 mos

Industry Experience

3 yrs, 3 mos

Languages Spoken

English English

5.0

41 Reviews

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41 Reviews of Ben Gavin

December 14, 2023

Dealership Rating
Employee Rating

Ben was most accommodating. Excellent communication and professionalism. The dealership was a top notch facility and my experience positive. More

by Smawgunner4060
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2023

Tom Kelley Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tom Kelley Cadillac Team!

December 12, 2023

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I wont say good or bad, I will stay nuetral. One good thing was is how fast I was in and out. More

by Vikpodgorodniy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 13, 2023

Tom Kelley Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Emily Hartman | ehartman@kelleyauto.com

December 02, 2023

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Great dealing with these guys everything went well got just what they told me would do business with them again More

by Alex Shiriaev
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Alt , Quinton McGhee was very helpful

Dec 05, 2023

Tom Kelley Cadillac responded

Alex, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Tom Kelley Cadillac Team!

September 30, 2023

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Employee Rating

Ben was great to work with enjoyed the experience. Look forward to working with him on my next car purchase!!! More

by Jasonmckee14
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 30, 2023

Jasonmckee14 responded

This is the second car we have purchased with a great experience!! Thanks to everyone at Cadillac!!

Oct 03, 2023

Tom Kelley Cadillac responded

Jason, thank you for taking the time to share your kind feedback about Ben. Each employee is a valued member of the Tom Kelley Cadillac team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Tom Kelley Cadillac Team!

September 12, 2023

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Ben is kind, knowledgeable, professional and truly cares about his customers. We put our trust in Ben and are very happy with the outcome. We do not feel that the service ends with the sale. I know we can c More

by ccsswanson
Recommend Dealer
Yes
Sep 14, 2023

Tom Kelley Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tom Kelley Cadillac Team!

August 30, 2023

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Ben and Marilyn were as helpful as could be. Bens persistance saved the sale. Tks to all involved for their help and support Tks again to both of you peps More

by Pam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 01, 2023

Tom Kelley Cadillac responded

Thank you for leaving us this great review, Pam! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tom Kelley Cadillac Team!

August 25, 2023

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Employee Rating

They are very easy to work with and explained everything very well. Ben was great to work with very accommodating and always answered any questions I had. More

by kgrepke1991
Sales Price Transparency
Recommend Dealer
Yes
Aug 29, 2023

Tom Kelley Cadillac responded

Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Tom Kelley Cadillac Team!

August 15, 2023

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Friendly, helpful and enthusiastic. Ben is passionate about finding the vehicle that fits your criteria. He genuinely wants you to have a great experience with Tom Kelley Cadillac. More

by taspangler11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Connor Gastineau

Aug 17, 2023

Tom Kelley Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Tom Kelley Cadillac Team!

July 25, 2023

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My Tom Kelley Cadillac experience was excellent. Ben Gavin was very helpful and kept in touch throughout the process of me deciding to buy. His no pressure style, and professionalism throughout ma More

by DHake
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 27, 2023

Tom Kelley Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Tom Kelley Cadillac Team!

July 24, 2023

Dealership Rating
Employee Rating

Ben was very professional, courteous, friendly, and knowledgeable! He answered all of our questions and assured us that Kelley Cadillac was where we wanted to purchase our car. The manager, Ben, his i More

by mmcboiler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Connor Gastineau

Jul 26, 2023

Tom Kelley Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Tom Kelley Cadillac Team!

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