Ben Kennedy

Ben was always available, however very condescending by giving us the same word-for-word compliments day in and day out. He also neglected to directly answer questions and instead, skirted around vague ans giving us the same word-for-word compliments day in and day out. He also neglected to directly answer questions and instead, skirted around vague answers. His judgement on my choices on color/interior and what is ‘best for me’ weren’t asked for and not appreciated. Why did he care what kind of car I wanted and why? I was irritated the more time spent with him. He also didn’t know the specifics of the car he was selling and had several delays due to back and forth. More

by rebecca.neunzig Verified Customer Verified Customer

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We had a positive experience buying a new Crosstrek from Ben at Randy Marion. Ben was more knowledgeable about the car than most salesmen I come across and was very personable. My only criticism of Randy Ben at Randy Marion. Ben was more knowledgeable about the car than most salesmen I come across and was very personable. My only criticism of Randy Marion is the insistence on adding junk fees to the price - the whole protection package where they spray some mystery chemical on the car and want $1000 for it is pretty off-putting, as is the (admittedly mild) pitch for extended warranties. I feel like we got a fair price after some haggling but I am sure the dealership did ok too. The Finance associate was helpful when we ran into a weird snag on our loan approval and apparently came in on his day off to get it figured out. Overall we were very satisfied and would buy from them again. More

by Crosstrek 2025 Verified Customer Verified Customer

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We're new to Subaru and this dealership. Ben was great! All the staff has been courteous and helpful. Ben was great! All the staff has been courteous and helpful. More

by joycejordan151 Verified Customer Verified Customer

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Ben was excellent. Several others were good as well, but we don't remember their names. Disappointed we weren't offered additional discount for payment in full on day o Several others were good as well, but we don't remember their names. Disappointed we weren't offered additional discount for payment in full on day of purchase. Payment for salaries of non-revenue-producing employees (company policy) was a junk fee that made us feel taken advantage of. --- Locking and unlocking of vehicle was not set properly at time of purchase, leaving me vulnerable on a long trip — never knowing if the car was locked or not, and it sometimes was not. A shorter warranty on a new car, than a used one, did not seem right to us. More

by gsell Verified Customer Verified Customer

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Made buying a car a good experience. I would shop with them in the future. I would shop with them in the future. More

by nannyofgirls Verified Customer Verified Customer

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Great experience! This is a customer focused dealership. The employees in every department seem to want to ensure that their customers are getting the appropriate lev This is a customer focused dealership. The employees in every department seem to want to ensure that their customers are getting the appropriate level of attention. They know how to treat the customer! Bought a car yesterday and got a quick check in call from Ben today just to make sure we knew how to operate all of the new technology. More

by tebrown1007 Verified Customer Verified Customer

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Ben was super helpful during our car purchasing process. He helped us make the right decision with our car!! He helped us make the right decision with our car!! More

by madisonsmi5122 Verified Customer Verified Customer

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Ben was amazing and really understood what I was looking for in a car. The entire establishment is nice and they people there really care that you’re getting a good car and one you’ll love. for in a car. The entire establishment is nice and they people there really care that you’re getting a good car and one you’ll love. More

by elizabethkissman Verified Customer Verified Customer

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I had an excellent experience at Randy Marion Subaru in Mooresville, NC! All the staff, especially Ben Kennedy were most helpful and accommodating. They all made the purchase of my new Subaru seamless. Mooresville, NC! All the staff, especially Ben Kennedy were most helpful and accommodating. They all made the purchase of my new Subaru seamless. I love the Subaru app too! Nice job you all! I will totally recommend this location to my friends and family. More

by marina11 Verified Customer Verified Customer

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This was our 3rd Outback. Outstanding sales team and especially Keely. Thanks for all the help with our vehicle. Outstanding sales team and especially Keely. Thanks for all the help with our vehicle. More

by mdpayne Verified Customer Verified Customer

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