Aaron Forness
Aaron Forness at Randy Marion Subaru

Aaron Forness

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
180 Reviews

Dealership Experience

2 yrs, 2 mos

Industry Experience

3 yrs, 6 mos

4.9

180 Reviews

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180 Reviews of Aaron Forness

July 19, 2026

Dealership Rating
Employee Rating

Very efficient. Courteous. Workmanship was very good. Kept me informed throughout the repair process. Thanks More

by swonuke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Jacob McMillen

Jul 19, 2026

Randy Marion Subaru responded

Thank you for letting us know the Forester service was efficient and that our courtesy and workmanship stood out. Keeping you informed is important to us and we’re pleased it made a difference. We look forward to helping with your Subaru needs again.

July 17, 2026

Dealership Rating
Employee Rating

The efficiency, speed, and transparency of the inspection process, particularly the ability to view it via video, are highly valued. More

by ruvilyneferido
Recommend Dealer
Yes
Jul 17, 2026

Randy Marion Subaru responded

It’s great to know that Aaron and our team delivered an inspection that was efficient, swift, and transparent. Sharing video walkthroughs of the process is designed to keep you fully informed. Thank you for the 5-star rating and for trusting us with your Subaru Crosstrek.

July 16, 2026

Dealership Rating
Employee Rating

Everyone is as courteous and helpful. They took the time to explain the service they performed and that I was satisfied before I left. More

by pack13mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mr. Chavez.

Jul 16, 2026

Randy Marion Subaru responded

It’s wonderful to hear that you found our team courteous and helpful. We’re glad our technicians took the time to explain the service on your Subaru Ascent and made sure you were satisfied before driving off. Aaron and the rest of our service staff appreciate you sharing your experience.

July 13, 2026

Dealership Rating
Employee Rating

Very good service here at Randy Marion Subaru. .a1 a1 a1 a1 a1 a1 a1a1 More

by B_AVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

Randy Marion Subaru responded

Thank you for the five-star score and for bringing your Subaru Forester in for service. We’re glad Aaron provided outstanding assistance during your visit. We look forward to seeing you next time.

July 12, 2026

Dealership Rating
Employee Rating

Always friendly and helpful. Came in for one service and then realized that I needed a few more things done to be up to date on my maintenance schedule and they were able to add More

by sandybuck0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

Jul 12, 2026

Randy Marion Subaru responded

We’re delighted our team could add the extra maintenance for your Subaru Crosstrek without scheduling a new appointment. Aaron and Jessica will be pleased to know you found their assistance friendly and helpful while getting great coupon value. We look forward to assisting with your future service needs.

July 10, 2026

Dealership Rating
Employee Rating

Took me right in and out in 10minutes. Granted it wasn’t a large problem but they listened and did what needed done and I was out of there. More

by BEACHREAD66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2026

Randy Marion Subaru responded

We’re glad Aaron and the team handled your Subaru Ascent service so swiftly and got you back on the road in minutes. It’s great to know we addressed your needs efficiently. Thanks for taking the time to leave this review.

June 30, 2026

Dealership Rating
Employee Rating

Very pleased! Everyone was very nice to work with, especially Gabe. I will get my next Subaru here More

by fltattndtmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gabe Williams

Jun 30, 2026

Randy Marion Subaru responded

It’s fantastic to hear everyone was so helpful, and we’ll share your kind words with Gabe. We’re delighted you chose Subaru for your new purchase. We look forward to assisting you when it’s time for your next Subaru.

June 16, 2026

Dealership Rating
Employee Rating

I appreciated the thorough inspections and corrective recommendations. It was great to be given a loaner car to use. More

by janthompson1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2026

Randy Marion Subaru responded

Thank you for noting the thorough inspections and recommendations on your Subaru Outback. We’re glad Aaron and the team could arrange a loaner so you stayed on the road. We appreciate your trust in our service and look forward to assisting you again.

June 13, 2026

Dealership Rating
Employee Rating

They treat you with respect and they help you in the best way they can... More

by jwpayne1104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Burke, Aaron Rourk

Jun 13, 2026

Randy Marion Subaru responded

It’s great to know our team treated you with respect and offered the support you needed. Congratulations on your new Subaru Outback and enjoy every mile ahead.

June 12, 2026

Dealership Rating
Employee Rating

Friendly, pays attention to details, keeps you in the loop as work progresses, pleased with results More

by kberck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

Jun 12, 2026

Randy Marion Subaru responded

Thank you for sharing your experience with your Subaru Crosstrek service. We’re glad our team’s attention to detail and updates kept you informed and that you’re pleased with the results.

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