Dealership Experience
7 yrs, 4 mos
667 Reviews
Write a Review667 Reviews of Ben Kranitz
December 23, 2024
Extremely poor customer service. Will not return to this location. Once you sign that dotted line, they will not help you. This may not be true for every salesman employed at this lo Will not return to this location. Once you sign that dotted line, they will not help you. This may not be true for every salesman employed at this location, but if you’re unlucky enough to land Ben K. you’ll soon find out yourself.. I didn’t have an owner’s manual, the title clerk can’t perform simple calculations, they’ll be as unhelpful as possible in cancelling the extended warranty. Find a different Lexus location if you want the service Lexus is known for. More
Other Employees Tagged: Kevin Bell , Benjamin "Tech Ben" Bausch, Mary Manders, Chris Palmisano, Nick Stover
December 16, 2024
My Wife and I had a Great experience working with Ben Kranitz. He made our purchase very easy and followed up with everything we wanted and needed. We are Very Happy with our Lexus Rx 350. Kranitz. He made our purchase very easy and followed up with everything we wanted and needed. We are Very Happy with our Lexus Rx 350. More
Other Employees Tagged: Nick Stover
December 16, 2024
Wes waNTED TO TEST THE HYBRED MODEL BEFORE ORDERING IT FRON LEXUS OF BROOKFIELD. WE MET WITH ROSIE AND MY WIFE LIKED HER MORE THAT THE SALESPERSON AT BROOKFIELD, SHE LISTENED, NOT PUSHY, AND ANSWERED A FRON LEXUS OF BROOKFIELD. WE MET WITH ROSIE AND MY WIFE LIKED HER MORE THAT THE SALESPERSON AT BROOKFIELD, SHE LISTENED, NOT PUSHY, AND ANSWERED ALL THE QUESTIONS WITHOUT WE HAD. WE WERE GOING FROM A 20 YEAR OLD 4RUNNER TO A 20925 HYBRED AND THE TECHNOLOGY CAN BE OVERWHELMING. ROSIE SEEMED TO KNOW NOT TO GIVE TOO MUCH TECHNICAL INFORMATION THAT WOULD CONFUSE MY WIFE. SO WE PURCHASED IT FROM HER. More
Other Employees Tagged: Chris Palmisano, Rosalie Weiss
December 16, 2024
We had a wonderful experience all around there. Ben, Hunter, and Nick were great and made it a very pleasant experience Ben, Hunter, and Nick were great and made it a very pleasant experience More
Other Employees Tagged: Hunter Arms , Nick Stover
December 12, 2024
Truly elevated experience from start to finish. Lots of patience and thorough information provided throughout. I was so well taken care of and I truly appreciate it! Lots of patience and thorough information provided throughout. I was so well taken care of and I truly appreciate it! More
Other Employees Tagged: Chris Palmisano
December 10, 2024
Ben was very responsive to my inquiries and was clear in his answers. I’ve been a Lexus customer for probably over 20 years and have never been disappointed. his answers. I’ve been a Lexus customer for probably over 20 years and have never been disappointed. More
Other Employees Tagged: Hunter Arms , Chris in finance. Great guy.
December 02, 2024
Ben was great. He worked with my budget and helped me figure out what I was looking for in a car. He then kept an eye out for something unique. He found my dream ca He worked with my budget and helped me figure out what I was looking for in a car. He then kept an eye out for something unique. He found my dream car in line green! Also big thanks to tech Ben for helping getting me situated. I really appreciated how easy the whole process felt. More
Other Employees Tagged: Nick Stover, Tech Ben

