Ben Thacker

"Thank you for loaner while working on recall. I..."

- DBREWER5 Verified Customer

Thank you for loaner while working on recall. I appreciate all that you do. Your service staff is very friendly. My only comment was I would have liked a call you were closing early due to impending ice storm/weather.

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They had my Car over 30 days and gave it back exactly the same.Mike is horrible to deal with. They give you the run around and make excuses. I escalated this to Infiniti corporate office we’ll see if they stand behind their cerified warranty . When you have incompetent people in charge what would you expect. If you’re doing more than an oil change go somewhere else well worth the drive

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"Great! Great communication with Ben, he was able to get..."

- SAMMIED82 Verified Customer

Great! Great communication with Ben, he was able to get us in and out of there quickly. It is a little flustering when you drive a high-end luxury vehicle and there are never any rentals available fortunately they were able to take care of the problem quickly this time.

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"Good service, but have yet to get a price quote on the..."

- DWANAL Verified Customer

Good service, but have yet to get a price quote on the paint pen that I asked for twice. Thank you. Na na na na

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"It always takes so long for a simple oil change. There..."

- PPRESLEY Verified Customer

It always takes so long for a simple oil change. There was only one car in front of me and it took an hour and a half!

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"This is a very small dealership, that is not equipped for..."

- KIMAFRANKLIN Verified Customer

This is a very small dealership, that is not equipped for heavy volume. If you need something done sooner than later, I suggest going elsewhere. I can’t rate the quality of work adequately because they could never find the issue going on with my car. 🤷‍♀️

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"The dealership is great. I come from ocean Springs ms...."

- FURCOM Verified Customer

The dealership is great. I come from ocean Springs ms. Going to the Infiniti dealership is always very professional and I Value that a lot! Once COVID is no longer a problem, I hope we can get a courtesy ride to a nearby location while my suv is being serviced.

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"Great service! Loved the coffee and hot chocolate. They..."

- DANNY.HANKINS Verified Customer

Great service! Loved the coffee and hot chocolate. They fixed our tire that was missing a bolt! Thanks for everything!! Don’t remember the names.

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"Great service! I did email after pick up and have not..."

- TRACEY11 Verified Customer

Great service! I did email after pick up and have not received a response to my email though. I need to know how to reset my service prompt thing. It’s still showing I still need an oil change.

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"Once again I received excellent service from Ben and..."

- KATJAK3 Verified Customer

Once again I received excellent service from Ben and Infiniti of South Mississippi. My vehicle was ready in about an hour without any unnecessary work needed.

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