Ben Vanmullekom

Great service very friendly and helpful. Everyone was great most of all Vicky and all. Everyone was great most of all Vicky and all. More

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We purchased a 2019 Chevy traverse from Feldman. We were asked if we wanted to purchase an extended warranty. My husband was very apprehensive because he had purchased a warranty from another Chevy We were asked if we wanted to purchase an extended warranty. My husband was very apprehensive because he had purchased a warranty from another Chevy dealership and that company went out of business. The finance person we were working with assured us it was a very good company and the warranty for $4000.00 was everything covered including windshield replacement ding repairs and so forth and so on. We purchased the warranty and used it a couple months back. We took the car to our nearest dealership and was told that we had to pay the $170.00 diagnostics fee because the warranty company said that it had to go to Feldman unless Feldman would release it to the other dealership. Of course they would not so I pay the 170.00. Now we were having issues with the back wiper being stuck, gear shifter saying it’s not in park and infotainment software needs an update. So I take it to Feldman. Chuck from Feldman doesn’t call me back to say what they found or if it was covered. I call Chuck and he says oh I just got off the phone with warranty company. Nothing is covered! If it was the front wiper motor it would be but not the back🙄how stupid is that! Ok well good news we did find the rear steering link is in need of replacement and that is covered but you still have to pay the diagnostic fee! What! Wow so now I have a $100.00 deductible for the problem they found that I didn’t know about and the 170.00 diagnostic fee which should be covered by warranty if they found something wrong that was covered. Chuck told me that the steering link wasn’t found during diagnostic check. The technician just heard it while driving. I said to Chuck if I purchased the $4000.00 extended warranty through this dealership and was assured it was bumper to bumper but covers only the front wiper motor not the back shouldn’t they argue that for me? Chuck was extremely rude! I will not purchase another sales pitched warranty again! It’s very deceptive! I will not buy another car from Feldman! I will not have any vehicle I own serviced by Chuck or Feldman! More

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My service was great Nick did a great job. I was very pleased that he took the time with me. I have told other people to check you out. I was very pleased that he took the time with me. I have told other people to check you out. More

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I got a new lease and I was impressed with my service. Nick explained everything . I was grateful for that. Nick explained everything . I was grateful for that. More

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I received excellent service. Nick explained everything to me. He was patient with me which I appreciated. I recommend Nick for amazing service. Nick explained everything to me. He was patient with me which I appreciated. I recommend Nick for amazing service. More

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I appreciate my salesman, Michael, going the extra mile. I was able to get everything I ask for and more. I’m truly will be referring him to my friends and family. I was able to get everything I ask for and more. I’m truly will be referring him to my friends and family. More

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Great customer service from Vicky Elias and staff. Nice atmosphere and very clean dealership. Thank you. Nice atmosphere and very clean dealership. Thank you. More

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Came in to buy out my lease made everything so easy had everything ready all I needed to do was write a check in and out quick everything ready all I needed to do was write a check in and out quick More

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Jacob was a great salesman. He was very helpful and patient throughout this process. He got me in my new vehicle same day. I appreciate all his help. He was very helpful and patient throughout this process. He got me in my new vehicle same day. I appreciate all his help. More

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This was a long distance buy. Jacob face timed me twice so I could look at the truck.there is one small issue and they are willing to take care of that with a sister dealer so we Jacob face timed me twice so I could look at the truck.there is one small issue and they are willing to take care of that with a sister dealer so we can get it fixed. All in all its been a good experience for a long distance buy. More

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