Benito Torres
Benito Torres at Norm Reeves Honda Superstore - Huntington

Benito Torres | Page 3

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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5.0
627 Reviews
5.0

627 Reviews

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627 Reviews of Benito Torres

July 09, 2026

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Employee Rating

I was greeted right when they opened and he went over some questions I had about the paint warranty. Asked what time I wanted my car to be ready. And it was ready before promised More

by tandnsmith2020
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

Jul 10, 2026

Norm Reeves Honda Superstore - Huntington responded

A great service visit should leave you feeling as comfortable as a home-cooked meal. We're delighted our team welcomed you first thing in the morning, took the time to answer your questions, and delivered your vehicle even earlier than promised. We appreciate you choosing Norm Reeves Honda!

July 07, 2026

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Benito did a great job. He was very accommodating, fast and knowledgeable. The service was quick and smooth. I really appreciate it. More

by kay.boonruang
Service Price Transparency
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Recommend Dealer
Yes
Jul 08, 2026

Norm Reeves Honda Superstore - Huntington responded

Benito is a star, and it sounds like he really hit the mark! Quick and knowledgeable service is what we aim for, and it’s fantastic to hear that you had such a positive experience. We can’t wait to see you again for your next service visit!

July 07, 2026

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The service was done very fast but I noticed that in every statement said that all the fluids were refilled and but the hybrid battery coolant was at minimum locks like the mechanic didn't check that fo More

by Leul152
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Lagos

Jul 07, 2026

Norm Reeves Honda Superstore - Huntington responded

Hi, we're glad you had a positive experience with Benito and Tony! If you have any lingering questions, feel free to reach out to us. Thank you.

July 01, 2026

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The Service Department is an EXCELLENT team who go above and beyond expectations. My recent visit handled by Ivette was no exception. She exemplifies top rated customer service. I highly recommend maintai More

by cliff s
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Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez, Tony Lagos

Jul 02, 2026

Norm Reeves Honda Superstore - Huntington responded

Cliff, every championship team has a great coaching staff behind it, and we're honored you think so highly of ours. We're especially happy Ivette continues to lead with the kind of customer care that makes every visit feel like a win. We'll be sure your shoutout reaches the entire coaching staff.

June 29, 2026

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A reputable place to take your car for service. Helpful and knowledgeable. Benito is the best. More

by Maysilva
Service Price Transparency
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Recommend Dealer
Yes
Jun 29, 2026

Norm Reeves Honda Superstore - Huntington responded

A lighthouse doesn’t need attention to do its job, it just quietly helps guide people safely in the right direction. Benito’s reputation for being dependable and knowledgeable fits that same steady role. Consistency like that is what builds long-term trust.

June 28, 2026

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Always so highly professional and thorough! I can always count on Honda to do the best work and give me the best situation for what my car needs. Then it goes by far the greatest rep ever. More

by Grantgodfrey0007
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

Jun 29, 2026

Norm Reeves Honda Superstore - Huntington responded

A well-used toolbench tells you everything about someone who knows their craft, and this experience reflects that same precision. Clear direction, strong execution, and the right solutions at the right time all show up in your feedback. That’s what dependable service looks like in practice.

June 27, 2026

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It was excellent service The service agent was attentive and answered all my questions and handled everything professionally. More

by Joshacosta51
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

Jun 29, 2026

Norm Reeves Honda Superstore - Huntington responded

Every light on the control panel tells you something is being monitored correctly, and this visit reflects that same level of oversight. Benito’s responsiveness and professionalism kept everything aligned and handled properly. That makes all the difference.

June 27, 2026

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FANTASTIC SERVICE DEPT. USED IT FOR OVER 20 YEARS. BENITO HAS ALWAYS BEEN MY SERVICE ADVISER AND ALWAYS GO ABOVE AND BEYOND. More

by yuchisamc
Service Price Transparency
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Recommend Dealer
Yes
Jun 29, 2026

Norm Reeves Honda Superstore - Huntington responded

A great coach doesn’t just show up for one game. They set a standard over time. Benito’s commitment and attention to detail reflect that kind of long-standing leadership in service. That level of reliability is what earns lasting trust.

June 27, 2026

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Benito Torres is an outstanding service advisor. He is very responsive, flexible and understands what I would like done. Norm Reeves is lucky to have him. More

by Evsbhm3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alejandro Alma

Jun 29, 2026

Norm Reeves Honda Superstore - Huntington responded

We count ourselves lucky to have amazing team members like Benito! Clear communication, responsiveness, and understanding your needs all help keep everything steady. That kind of consistency is what makes people confident returning again and again.

June 24, 2026

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The Online schedule service and after hour drop off made the process every pleasant. the repair was fast and staff kept me informed of the progress ?? More

by dang.kyle
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

Jun 24, 2026

Norm Reeves Honda Superstore - Huntington responded

Between online scheduling, after-hours drop-off, and fast repairs, your experience reads like the express lane for vehicle service. We're glad Benito and the team kept you informed every step of the way. Convenience and communication make a pretty great traveling pair.

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