Always take good care of us.
Benito works out the best plan for current and future care of our vehicle. He is frank and honest about maintenance work needed. Customers over 25 ye
Benito works out the best plan for current and future care of our vehicle. He is frank and honest about maintenance work needed. Customers over 25 years and still happy.
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by Rfayette18
Verified Customer
Verified Customer
Other Employees Tagged:
Benito Torres
Jun 08, 2026 -
Norm Reeves Honda Superstore - Huntington responded
A quarter century of loyalty doesn't happen because of one great visit. It's built through consistency, trust, and people like Benito who put customers first year after year. We truly appreciate your continued support.
I've now purchased three vehicles from Norm Reeves Honda
in Huntington Beach — a 2019 Civic, a 2023 Civic Sport Touring, and most recently a 2026 CR-V — and that track record says everything. When you retur
in Huntington Beach — a 2019 Civic, a 2023 Civic Sport Touring, and most recently a 2026 CR-V — and that track record says everything. When you return to the same dealership three times over several years, it's because they're doing something right.
Every experience has been straightforward and pressure-free. The sales team is knowledgeable, transparent about pricing, and genuinely focused on putting you in the right vehicle rather than just closing a deal. The process has never felt like a hassle, which is honestly rare in this industry.
The service department has also kept me coming back between purchases. Consistent, reliable, and communicative — exactly what you want when you're trusting someone with your vehicle.
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by The.Melonhead
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2026 -
Norm Reeves Honda Superstore - Huntington responded
One vehicle might be luck. Two suggests a trend. Three starts to look like a dynasty. Thank you for continuing to choose our team and for recognizing the transparency, communication, and consistency that have kept you coming back.
I've been a customer since 2001.
I have always received excellent service along with great respect and honesty.
I have always received excellent service along with great respect and honesty.
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by Marymeister
Verified Customer
Verified Customer
Other Employees Tagged:
Benito Torres
Jun 05, 2026 -
Norm Reeves Honda Superstore - Huntington responded
Mary, a customer relationship that began in 2001 deserves its own time capsule. Through changing vehicles, changing technology, and changing times, your trust has remained one of the things we're most grateful for. Thank you for being part of our story for so many years.
Nice and efficient service during my visit.
Appreciate his hospitality and communication during my service visit.
Appreciate his hospitality and communication during my service visit.
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by christinehosana21
Verified Customer
Verified Customer
Other Employees Tagged:
Benito Torres
Jun 04, 2026 -
Norm Reeves Honda Superstore - Huntington responded
A little sunshine and a great service visit can make for a pretty good day. We're glad our team provided the hospitality and communication that helped make your visit a positive one. Thanks for sharing your experience!
Had the first service on my new car done, was a lovely
experience, fast and efficient with a nice waiting lounge. Highly recommend this dealership for service and for the original purchase.
experience, fast and efficient with a nice waiting lounge. Highly recommend this dealership for service and for the original purchase.
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by kneeld5
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2026 -
Norm Reeves Honda Superstore - Huntington responded
Like opening the windows on the first warm day of the year, a smooth service visit can be pretty refreshing. We’re happy your new vehicle’s first checkup was quick, efficient, and pleasant. Thanks for letting us be part of the journey.
Great all around service.
Quick and easy check-in. Only service that is necessary or requested without any upsell gimmicks. I was prepared to spend a few hundred dollars on
Quick and easy check-in. Only service that is necessary or requested without any upsell gimmicks. I was prepared to spend a few hundred dollars on a repair that the mechanic said I could postpone. Car was ready ahead of the promised time.
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by Griff12357
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2026 -
Norm Reeves Honda Superstore - Huntington responded
Our service team must have consulted the wise sages on this one. Clear recommendations, no enchanted upsell scrolls, and an early return from the workshop make for a legendary visit. Thanks for trusting us with your noble steed.
Very communicative and efficient They strive to get your
service done properly and try to not keep you waiting too long, by keeping you in the loop as well as they offer other forms of support by scheduling
service done properly and try to not keep you waiting too long, by keeping you in the loop as well as they offer other forms of support by scheduling future appointments and such
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by Amcanizal
Verified Customer
Verified Customer
Other Employees Tagged:
Benito Torres
Jun 03, 2026 -
Norm Reeves Honda Superstore - Huntington responded
Thanks so much for letting us know how your visit went. We strive for excellence every day and appreciate hearing from customers like you. Was there anything else we could've done to earn your fifth star today?
Excellent customer care and quick Every efficient and
great communication to make sure customers are satisfied
great communication to make sure customers are satisfied
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by wong.anthonyt
Verified Customer
Verified Customer
Other Employees Tagged:
Benito Torres
Jun 01, 2026 -
Norm Reeves Honda Superstore - Huntington responded
Anthony, this review crossed the finish line in record time. We're delighted Benito kept you informed and provided the efficient service you were looking for.
Benito provided excellent service by actively listening
to my concerns and following through in keeping me informed of my repairs.
to my concerns and following through in keeping me informed of my repairs.
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by smiley_emoji
Verified Customer
Verified Customer
Service Price Transparency
Jun 01, 2026 -
Norm Reeves Honda Superstore - Huntington responded
The best podcast hosts know how to listen carefully and keep everyone informed, and Benito brought those same skills to your visit. Thank you for recognizing his attention to your concerns and his communication throughout the repair process.
Helpful and friendly; plus I got in-and-out quickly The
waiting facility was clean, with comfortable seating, and free coffee.
waiting facility was clean, with comfortable seating, and free coffee.
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by beesonjk
Verified Customer
Verified Customer
Other Employees Tagged:
Benito Torres
May 29, 2026 -
Norm Reeves Honda Superstore - Huntington responded
Fast in, fast out, and coffee included? We’re basically one French fry away from earning drive-thru status. Thanks for shouting out the clean lounge and speedy service!