Benjamin James | Page 2
Service Advisor
Webb Hyundai Merrillville
1000 81st Ave
Merrillville, IN 46410
13 Reviews
Write a Review13 Reviews of Benjamin James
February 14, 2024
Friendly, prompt and efficient service. Didn't take too long either. Would definitely recommend. Very nice waiting area. Didn't take too long either. Would definitely recommend. Very nice waiting area. More
Other Employees Tagged: John Bourge, Jim Devault, Mack Schmidt, Nia Aldana
February 09, 2024
So I am a Tech. I had a intersting case from Hyundia w/ warranty situation. Where tail light wasR&R complete repair last year. Owners of the car received TXXT TSB I had a intersting case from Hyundia w/ warranty situation. Where tail light wasR&R complete repair last year. Owners of the car received TXXT TSB # Ref letter. Contacted hyundia usa corp, they gave me directions. Part of was going to dealer for request of inspection @ first the apporach to service department was iffy. But their was confusion since they never heard of the case and procedure as same as I. I was skeptical, But w/ communcation we got in. Thu feb 8th we got checked in for inspection form needed for warranty reinbursment and Ben who was our service advisor assisted with ease and was calm and very professional. Thank you to Hyundia usa corp for giving recommendations to this intersting case. Thank you Ben. Dont forget to shout out to the tranied techs who do the work too. More