Benjamin Norman

The purchase experience of our new 2025 Grand Highlander Hybrid Limited was straight forward. I was put on the allocation list and the salesman kept me informed and answered all of my questions about the pr Hybrid Limited was straight forward. I was put on the allocation list and the salesman kept me informed and answered all of my questions about the process through delivery. I am a satisfied customer. More

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Ben and Jeni gave us excellent service, was not pushy at all with any of the packages, and was very transparent and efficient. Most of what we needed was communicated over text and we knew exactly what we w all with any of the packages, and was very transparent and efficient. Most of what we needed was communicated over text and we knew exactly what we were going to get by the time we got there and nothing was surprising. More

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Ben and Chris did their jobs well. One of the reasons we continue to return to Ed Martin Toyota. One of the reasons we continue to return to Ed Martin Toyota. More

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Everyone was very kind and respectfull. I felt I was worked with and treated fairly. There was no undue pressure to make a decision fast which I appreciate. I felt I was worked with and treated fairly. There was no undue pressure to make a decision fast which I appreciate. More

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Everyone has been extremely helpful and accommodating. Ben was very patient with my requests and stayed over to help. All my questions have been answered and I have more confidence in the car I bought aft Ben was very patient with my requests and stayed over to help. All my questions have been answered and I have more confidence in the car I bought after this experience. It was a no pressure honest experience. I would absolutely go back again! More

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They worked with my needs and when I didn’t find nothing the first time they reached back out and helped me into a nice car’ the first time they reached back out and helped me into a nice car’ More

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Ben was very nice and helpful. I got myself a nice little car. Thank you! I got myself a nice little car. Thank you! More

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Excellent experience with Ben Norman; professional, fair, and efficient. I would highly recommend Ben. The dealership is clean and friendly. and efficient. I would highly recommend Ben. The dealership is clean and friendly. More

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Ben(sales) and Bryan(finance) were helpful, to the point, and professional. Highly recommended Toyota dealership in Central Indiana. They have always had the vehicle(s) we are looking for. and professional. Highly recommended Toyota dealership in Central Indiana. They have always had the vehicle(s) we are looking for. More

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Ben my salesman was fantastic! He answered all my questions and had no problem putting the car on the lift for me to look underneath! Chris in finance was awesome as well! He answered all my questions and had no problem putting the car on the lift for me to look underneath! Chris in finance was awesome as well! More

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