Eric Sarjeant

Jay was fabulous to work with! He found us our ideal car, that we did not even know we were going to find that day! Thank you so much! He found us our ideal car, that we did not even know we were going to find that day! Thank you so much! More

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I would like to sincerely appreciate Kyle Suggs and the entire Ed Martin Toyota team for making my experience of purchasing the Toyota Grand Highlander truly exceptional. Initially, I visited the dealershi entire Ed Martin Toyota team for making my experience of purchasing the Toyota Grand Highlander truly exceptional. Initially, I visited the dealership with no intention of buying a vehicle; I was simply interested in looking at the car. However, after speaking with Kyle and experiencing his professionalism, knowledge, and customer-first approach, I felt confident enough to move forward with booking the vehicle and scheduling an appointment with him. I also visited another Toyota dealership in Indianapolis, but the experience there was nowhere close to what I received at Ed Martin Toyota. Kyle was proactive, patient, and extremely professional throughout the entire process. He answered all of my questions thoroughly, provided all the information I needed, and ensured that everything was handled smoothly from start to finish. During the buying process, I accidentally paid an extra $500 toward the down payment. The dealership handled the situation professionally and refunded the amount back to me promptly. That level of honesty, transparency, and customer service truly stood out and gave me even more confidence in the team. To be honest, I was never really a Toyota person before this experience, but now I can confidently say that I will continue choosing Toyota for myself and my family in the future. This experience was not just about purchasing a vehicle — it was about receiving outstanding customer care and building trust. Thank you again to Kyle Suggs and the entire Ed Martin Toyota team for all your efforts and support. More

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Very easy to work with and no pressure atmosphere. Drove over 2 hours and they made it an enjoyable experience. Drove over 2 hours and they made it an enjoyable experience. More

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Mike sowed me exactly what I was looking for. .answered all my questions and was very patient with while I worked out issues with my insurance company. Financing was quick and easy and adjustment .answered all my questions and was very patient with while I worked out issues with my insurance company. Financing was quick and easy and adjustments after were not as difficult as I thought they would be . More

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Great to do business with. Purchased the vehicle I wanted with a real easy transaction. Purchased the vehicle I wanted with a real easy transaction. More

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Great customer service, cared more about us as a person before being about a customer. before being about a customer. More

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These guys (and Gals) are the best in the business. Do yourself a favor and buy a vehicle from them! Do yourself a favor and buy a vehicle from them! More

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Worked with Moises, Chris, Eric, and Jenni! Got a phenomenal deal and were extremely helpful throughout the whole process! Got a phenomenal deal and were extremely helpful throughout the whole process! More

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Katrina Jewell did an excellent job taking over after I complained about the original salesman, Curtis Spalding, who knows nothing about cars and features. Katrina had the qualities I expected from sale complained about the original salesman, Curtis Spalding, who knows nothing about cars and features. Katrina had the qualities I expected from sales, and helped my wife and I after the purchase to understand the functionality of our new Sienna, and assit through the whole sales process. I also tried to reach out to Erik Sarjeant, who never returned my emails. More

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Ben was very informative. I drove the vehicle of my choice. He will let me know as new Highlanders come in that I may be interested in. Please with my experience with Ben. I drove the vehicle of my choice. He will let me know as new Highlanders come in that I may be interested in. Please with my experience with Ben. More

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