Benjamin Norman | Page 21

About 3 weeks ago I was rear ended in my 07 Corolla. The car was totaled. I had heard great things about Ed Martin from a colleague and wound up going through the same Sale Representative Benjamin. He liste car was totaled. I had heard great things about Ed Martin from a colleague and wound up going through the same Sale Representative Benjamin. He listened to what I wanted and grabbed me a few cars. Found the one I liked and purchased it. Benjamin and the finance lady Cherish told me the options for the car. I told them what I wanted and they did not push it. Great from the moment I walked in to the moment I left. The staff was great. More

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Awesome, Friendly, and Accomodating!! Graham is THE MAN! He was very helpful showing me the differences and advantages to each and every option through the purchasing process. He allowed m Graham is THE MAN! He was very helpful showing me the differences and advantages to each and every option through the purchasing process. He allowed me to have space and time to make a decision that I am very happy with. Highly recommend working with Graham and the rest of the Ed Martin Toyota team. More

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Great Experience Great team and service. Benjamin Norman and John Hiatt were great to work with and help us choose the best car. Very knowledgeable and approachable. I Great team and service. Benjamin Norman and John Hiatt were great to work with and help us choose the best car. Very knowledgeable and approachable. I highly recommend Ben. More

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Great Experience Ben was very easy to deal with as I had emailed him my interest and he had the car running and waiting for me upon my arrival for a test drive. Markis Ben was very easy to deal with as I had emailed him my interest and he had the car running and waiting for me upon my arrival for a test drive. Markiss provided me with the financing information that I requested and was very upfront and fair in the pricing. I never once felt pressured or strong armed to buy the vehicle like I've felt at other dealerships. I can say it was a very easy experience and I greatly appreciate the professionalism exhibited by the staff there. More

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Great experience buying our first Toyota! We just bought our first Highlander and we couldn't be happier! Ben was very knowledgeable, friendly, insightful, and had a concise answer to all of o We just bought our first Highlander and we couldn't be happier! Ben was very knowledgeable, friendly, insightful, and had a concise answer to all of our questions. From the minute we walked into Ed Martin Toyota we felt very well taken care of! Everyone there worked hard to make our deal happen in only a few hours. We are very pleased! Thank you Ben and all of the Ed Martin team. More

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My best car-buying experience yet No haggling. Simply a professional, respectful conversation to negotiate price. No pressure sales approach. They simply want to help you buy a car, if No haggling. Simply a professional, respectful conversation to negotiate price. No pressure sales approach. They simply want to help you buy a car, if you want to buy a car. Ben Norman was great to work with. Efficient, customer service-oriented. Also had a great experience with negotiating with the sales manager (forget his name...sorry, guy!). More

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Smooth Transaction Got exactly what I wanted. Salesman was easy to work with and very helpful. Overall it was a smooth transaction with no pressure. Finance person was v Got exactly what I wanted. Salesman was easy to work with and very helpful. Overall it was a smooth transaction with no pressure. Finance person was very helpful and easy to work with. More

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Wonderful experience, Benjamin Norman and John Hiatt were great to work with and put us in the perfect vehicle for our needs! I highly recommend this team! great to work with and put us in the perfect vehicle for our needs! I highly recommend this team! More

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Great buying experience with transparency and no pressure! Ben Norman was a great salesperson to deal with which made my buying decision much easier. As an informed buyer, often times I found this experience a Ben Norman was a great salesperson to deal with which made my buying decision much easier. As an informed buyer, often times I found this experience as harrowing at many dealerships. Though I did my research on what car I needed and the options I had from the inventory, he made the requisite information available to make a meaningful decision with very prompt responses. A differentiated sales person with an eye for detail and good knowledge about the vehicle. Would highly recommend him for a great buying experience. I made my purchase from another state, so I had to be really comfortable with the people that I dealt with before I made my decision to purchase and then travel over 200 miles to take delivery of the vehicle. Manager Eric Sarjeant followed up to ensure I had all the information and clarity I needed to make a good decision. John Hiatt from finance has been of great help in getting the right information for a good finance decision. He was also very knowledgeable about the vehicle, its features and products available. Though it is their job to sell as much as they can, he provided all the information with no undue pressure to buy anything, leaving the buyer with rationale to make the right decisions. Would highly recommend him if looking to make an informed purchase. It was a great overall buying experience for a big investment, in a very long time! I would go back here for any future TOYOTA purchase! Thank you Ed Martin team. Nebu Lexington, KY More

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Excellent experience with great respect for my time! This is my second purchase in as many years with Ed Martin Toyota. The sales people there are straightforward and easy to work with, and never tried t This is my second purchase in as many years with Ed Martin Toyota. The sales people there are straightforward and easy to work with, and never tried to pressure sell. The had everything prepared for my visit after some email correspondence, and once I was ready they made the purchase process fast and simple. Great job! More

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