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Benjamin Song

Overview Reviews (29) Inventory (1790)

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Benjamin Song

Benjamin Song | Page 2

New Car, Sprinter, & Metris Sales

Mercedes-Benz of Plano

6455 Dallas Pkwy
Plano, TX 75024

Benjamin originally from South Korea to Irving, Texas when he was in high school back in 1985. With his passion for real estate and automobiles, began his career since 2005, mostly with commercial real estate and luxury automotive brands. Fluent in Korean as well. He has 2 lovely Girls, Helena and Celine and dog name peanut. He is one sport fanatic, loves playing/watching any sports, especially golf, clay shooting and big fan of Texas Rangers and Dallas Cowboys. Benjamin is ready to provide you a pleasant car buying experience!

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5.0

29 Reviews

Overview Reviews (29) Inventory (1790)

Dealership Experience

8 yrs, 7 mos

Industry Experience

11 yrs, 1 mo

Specialties & Trainings

Certified Mercedes Benz, AMG

Certified Mercedes Benz Commercial Van

5.0

29 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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29 Reviews of Benjamin Song

July 19, 2022

Dealership Rating

Employee Rating

Service center is FABULOUS! However, Mercedes roadside assistance is beyond horrific!! I was on hold for 42 minutes before someone took my call! However, Mercedes roadside assistance is beyond horrific!! I was on hold for 42 minutes before someone took my call! More

by Borzoimama

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jorge

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Jul 19, 2022 -

Mercedes-Benz of Plano responded

Borzoimama, thank you for your 5-stars! We’re glad to hear you had a fabulous experience with us in service! As for the roadside assistance, please reach out to us at social@MBPlano.com with details of what happened and when so we may look into the issues you had. We appreciate your constructive praise. Let us know when we may serve you again. Best wishes!

July 08, 2022

Dealership Rating

Employee Rating

Ben is an excellent sales person. He was great in the entire process from placing the order to all the way until the delivery. He was great in the entire process from placing the order to all the way until the delivery. More

by Avtar

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 09, 2022 -

Mercedes-Benz of Plano responded

Avtar, thanks for the five-stars! We're glad to hear Ben is an excellent sales person and was great through the entire process! We appreciate your praise. See you next time. Thanks again!

June 14, 2022

Dealership Rating

Employee Rating

Their team went over and beyond to make me a satisfied customer. Very professional and considerate anytime I go in. Thank you customer. Very professional and considerate anytime I go in. Thank you More

by Iris N

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Conner from Service

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Jun 15, 2022 -

Mercedes-Benz of Plano responded

Iris, thanks for stopping by to leave us 5-stars. We appreciate your praise. We're glad to hear our team went above and beyond to make you a satisfied customer! See you next time. Take care!

June 03, 2022

Dealership Rating

Employee Rating

Great service, they helped me even without an appointment and took care of the issue right away. and took care of the issue right away. More

by Sabi1176

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 03, 2022 -

Mercedes-Benz of Plano responded

Sabi1176, thanks for stopping by to leave us 5-stars. We're glad to hear our team provided great service even without an appointment! We appreciate your praise. See you next time. Best wishes!

May 23, 2022

Dealership Rating

Employee Rating

Excellent service. Even though inventory was low, I was able to find a vehicle which met all my needs. Even though inventory was low, I was able to find a vehicle which met all my needs. More

by sen.lab

Recommend Dealer

Yes

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May 23, 2022 -

Mercedes-Benz of Plano responded

sen.lab, thank you for noting a 5-star experience! We're glad to hear our team provided excellent service and you found a vehicle that met all your needs! We greatly appreciate your endorsement. See you next time. Thanks again!

April 30, 2022

Dealership Rating

Employee Rating

The service managers and staff are very thorough and personable. I always feel taken care of and looked out for. I will continue going to MB Plano - even though there are dealers closer to me. personable. I always feel taken care of and looked out for. I will continue going to MB Plano - even though there are dealers closer to me. More

by lisalrb8

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Todd Hartung, Lawrence King III, Darren Shin , Goson Li, Sabrina Ozminkowski, Chris Peters, Dana Stewart, Ricky Williams

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May 01, 2022 -

Mercedes-Benz of Plano responded

lisalrb8, thank you for you 5-star review! We're glad to hear our team was thorough and personable! We look forward to serving you additionally in the future. Best wishes!

April 09, 2022

Dealership Rating

Employee Rating

Zach is a fabulous Service Representative who has always helped me out since I bought my MB helped me out since I bought my MB More

by Tacarnell

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris Peters, Zach

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Apr 09, 2022 -

Mercedes-Benz of Plano responded

Tacarnell, thank you for your 5-stars! We're happy to hear Zach has always been helpful! We appreciate your praise. Let us know when we may serve you again. Best wishes!

December 07, 2021

Dealership Rating

Employee Rating

Experience was what I’ve connected to expected from MB, prompt, professional, yet personal, continue yo spoil me. prompt, professional, yet personal, continue yo spoil me. More

by Ajdjnola

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris Peters

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Dec 07, 2021 -

Mercedes-Benz of Plano responded

Ajdjnola, thank you for sharing feedback regarding your prompt and professional experience with us! We love hearing that working with Benjamin and Chris was excellent. Let us know when we may serve you additionally. Thanks again!

November 25, 2021

Dealership Rating

Employee Rating

Excellent customer service and salesman is very helpful and friendly. I had great experience in buying my Mercedes at Plano Mercedes Benz. and friendly. I had great experience in buying my Mercedes at Plano Mercedes Benz. More

by chris corpuz

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Nov 26, 2021 -

Mercedes-Benz of Plano responded

Chris, thank you for sharing that you received excellent customer service from Benjamin! We appreciate your endorsement and look forward to serving you additionally when the time comes. Enjoy the new ride. Thanks again!

August 04, 2021

Dealership Rating

Employee Rating

I went in not knowing what to except but from the time I stepped in to the time I stepped out. I received nothing but great customer service and I was very comfortable with making my purchase. Also thanks t stepped in to the time I stepped out. I received nothing but great customer service and I was very comfortable with making my purchase. Also thanks to Brandon R and Benjamin for helping me out. More

by Tariro18

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Reininger

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Aug 04, 2021 -

Mercedes-Benz of Plano responded

Tariro18, we appreciate your 5-stars and mention of working with Brandon and Benjamin. Thank you for taking a moment to share praise. See you next time. Thanks again!

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