Todd Hartung
Todd Hartung at Mercedes-Benz of Plano
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Todd Hartung

New Car Sales

Mercedes-Benz of Plano

6455 Dallas Pkwy
Plano, TX 75024

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4.9
33 Reviews

Dealership Experience

12 yrs

Specialties & Trainings

Mercedes Star Certified.

Certified AMG Specialist

4.9

33 Reviews

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33 Reviews of Todd Hartung

September 13, 2022

Dealership Rating
Employee Rating

Jay Henderson and team are excellent! Great customer service. Answered all of my questions and went up and beyond. More

by jamiemmills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 13, 2022

Mercedes-Benz of Plano responded

jamiemmills, thank you for sharing 5-star praise! We're glad to hear Jay Henderson is excellent and provided great customer service! We appreciate your endorsement. See you next time. Best wishes!

September 07, 2022

Dealership Rating
Employee Rating

Service was very quick and was done ahead of time quoted. The waiting area had good coffe and snakes which made it easier to wait. More

by Dervin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 07, 2022

Mercedes-Benz of Plano responded

Dervin, thank you for sharing 5-star praise! We're happy to hear our team provided quick service! We appreciate your endorsement. See you next time. Take care!

September 01, 2022

Dealership Rating
Employee Rating

Todd was great. The experience buying with him was much better than I anticipated and better than I have received at other dealerships. No pressure just facts and in More

by BMiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2022

Mercedes-Benz of Plano responded

BMiller, thank you for your 5-stars. We're glad to hear Todd was great! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 18, 2022

Dealership Rating
Employee Rating

From sales to service. .... This place does their utmost best to get you taken care of. It's always a joy and pleasure walking through those doors because the welcome and tr More

by Egkalagbor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Quimby

Aug 18, 2022

Mercedes-Benz of Plano responded

Egkalagbor, thank you for your 5-stars. We're pleased to hear our team does their best to get you taken care of! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 16, 2022

Dealership Rating
Employee Rating

I just spoke with you about the the fleet industry. Thank you for your time and informative conversation, Mr. Todd Hartung! Warmly, Rebecca Crabb 214-552-1408 More

by Rebeccacrabb17
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 17, 2022

Mercedes-Benz of Plano responded

Rebeccacrabb17, thank you for your 5-stars. We're glad to hear Todd Hartung was informative! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

July 11, 2022

Dealership Rating
Employee Rating

Poor service and lengthiness of the service. Keep bringing back the car for the same problems over and over again. Each time they said either the problem was fixed or couldn’t find any problems. More

by Mojy
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 11, 2022

Mercedes-Benz of Plano responded

Mojy, we apologize that you've had trouble in service with repeat issues not being covered under your extended warranty. We understand how frustrating that must be. We are passing your feedback along to our leadership to review and appreciate you bringing the issue to attention. If you would like follow up regarding this issue, you may always reach our management at social@MBPlano.com. Best wishes!

July 04, 2022

Dealership Rating
Employee Rating

Todd was excellent in explaining all the necessary details and was very professional. Todd constantly checked in with us to provide updates as necessary, which was great. More

by RSD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 04, 2022

Mercedes-Benz of Plano responded

RSD, thanks for the five-stars! We're happy to hear Todd was explanative, communicative and professional! We appreciate your praise. See you next time. Take care!

June 10, 2022

Dealership Rating
Employee Rating

First time having service here. It was a lovely experience. Super clean & welcoming facility from the drive up till the finish. Great service & nice detail on my wash. Great way to More

by Alleycat68
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tristan Powers, Mark Cobb

Jun 10, 2022

Mercedes-Benz of Plano responded

Alleycat68, thanks for stopping by to leave us 5-stars. We're glad to hear our team provided a lovely experience and great service! We appreciate your praise. See you next time. Take care!

May 27, 2022

Dealership Rating
Employee Rating

Todd was very knowledgeable and helpful salesman. Mark Cobb is the best service rep I have ever had. In this time of supply chain shortages and personnel problems MB Plano still works to satisfy its More

by Dlm1031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Cobb, service

May 27, 2022

Mercedes-Benz of Plano responded

Dlm1031, thank you for noting a 5-star experience! We're glad to hear Todd is knowledgeable and helpful and Mark Cobb is the best service representative you've had! We greatly appreciate your endorsement. See you next time. Take care!

April 30, 2022

Dealership Rating
Employee Rating

The service managers and staff are very thorough and personable. I always feel taken care of and looked out for. I will continue going to MB Plano - even though there are dealers closer to me. More

by lisalrb8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2022

Mercedes-Benz of Plano responded

lisalrb8, thank you for you 5-star review! We're glad to hear our team was thorough and personable! We look forward to serving you additionally in the future. Best wishes!

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