Benjamin Stein | Page 6

I went into Keystone Volvo expecting to find that what I wanted would be out of my league financially, yet drove off in a brand new xc60! Ron was truly wonderful to work with, as he was friendly, engaging, wanted would be out of my league financially, yet drove off in a brand new xc60! Ron was truly wonderful to work with, as he was friendly, engaging, knowledgeable, yet honest and real! He was an excellent sales person not only because he knows his product and how to negotiate a deal, but because he genuinely listens to his potential customer and figures out creative ways to meet their needs while sticking within their budget requirements. Entering Keystone already frustrated with the "car sales game" that had happened at various dealerships in my search, I felt relaxed, appreciated, and respected by Ron and later by Ben Stein -- both of whom were professional, attentive, fair, and entirely reasonable. At no point did I feel "worked on," "manipulated," or given a bait and switch, which has happened at other car dealerships over the years (and unfortunately a legitimate concern that women often have when they are car shopping without a man at their side). Ron's follow through is also exceptional! He has emailed me several times since my purchase to make sure that I am happy with the car and to offer help should I need it. This is rare in my experience and has been a truly welcome touch and what will keep me a loyal Keystone customer for many years. I have nothing but positive things to say about Ron and my experience at Keystone. It's an added bonus that I am thrilled with the car and found exactly what I was looking for!! More

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I came into the dealership to look at a used car but came away with a new car. Had a deal I couldn't refuse. No pressure sales- staff are very agreeable. My family has bought many cars here in the past away with a new car. Had a deal I couldn't refuse. No pressure sales- staff are very agreeable. My family has bought many cars here in the past and have never been disappointed. More

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This letter of commendation relates to the outstanding This letter of commendation relates to the outstanding public reputation of Keystone Volvo and the Berwyn location in particular… For many year This letter of commendation relates to the outstanding public reputation of Keystone Volvo and the Berwyn location in particular… For many years, we have observed that the sales and service personnel exemplify that “nothing is too much trouble” and that the satisfaction of every Volvo owner is “the first concern”. Without exception, we have found the professional manner of all staff members to be knowledgeable, attentive, competent, courteous, and responsive without aggressive tactics to conclude a purchase. Alan Kirsch, Benjamin Stein, Peter Somerman, Steve Owens (Service Manager) are outstanding representatives of this fine dealership. After interacting with the sales and service associates of Keystone Volvo for almost 20 years, beginning with the purchase of our family’s first Volvo 960 in 1966, management and staff consistently respond with demonstrated integrity and goodwill. To single out one individual, sales associate Alan Kirsch is a man of principle who along with the owners, management, and his colleagues create a sense of trust in a business transaction. In spite of competition from other attractive alternatives, we return to this dealership because of the competence and trust generated by the owners, management, and the accommodating personnel of the Keystone Volvo Group. More

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This is our 3rd volvo in 13 years (first one was a lease, second one was totaled). Alan was straightforward and easy to work with. Prices were fair by all research with no haggling. Great attention to detail second one was totaled). Alan was straightforward and easy to work with. Prices were fair by all research with no haggling. Great attention to detail. Great backup from Ben Stein. More

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Family Business in the Best Sense First, Volvo deserves support because they made safe cars long before Ralph Nader shamed the other car companies into it. Secondly, Keystone Volvo tr First, Volvo deserves support because they made safe cars long before Ralph Nader shamed the other car companies into it. Secondly, Keystone Volvo treats the customers like family. They've always been helpful, fair and gone way out of their way to make your feel comfortable and well taken care of. They have free breakfast, generous use of loaner cars and you get the sense that they would do anything for you, going beyond what any other dealership has ever done to make sure you feel taken care of. I've been buying and having cars serviced there for twenty years. They have become trusted friends. Can't imagine going anywhere else after all this time and consistently good experiences. You know the stereotype of the car salesman etc...they shatter all that with their kindness, fairness and willingness to help under all circumstances. For me at this point, there really is no other option in this really important area. More

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Bought an XC90 about a month ago. The whole experience has been excellent. The initial visit was very low pressure. Alan was able to answer all our questions. In the month I've owned the car, the follow has been excellent. The initial visit was very low pressure. Alan was able to answer all our questions. In the month I've owned the car, the follow up has been fantastic. I really feel like the staff truly cares about the whole ownership experience. More

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We have just purchased our fifth Volvo in 20 years from Keystone. Obviously, we like the car, but we also like the way Keystone does business. They're straight shooters, whether in sales or service. They g Keystone. Obviously, we like the car, but we also like the way Keystone does business. They're straight shooters, whether in sales or service. They give you the facts, you decide. There was a great selection, the price they worked out was agreeable and I truly trust their service people. We just have never had a bad experience with them on anything, and that's saying something. I really trust them. I have recommended them to a number of friends. More

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My experience with Keystone Volvo was great. Ben was very friendly, patience, and mostly very knowledgeable. I bought a new XC60 T6 with all the belt and whistle. Ben was very patience to explain all the det friendly, patience, and mostly very knowledgeable. I bought a new XC60 T6 with all the belt and whistle. Ben was very patience to explain all the details. This is my second new vehicle I purchased from Keystone. It has been great experience and will recommend this great company to all my friends. More

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Keystone is a top notch dealership. I've purchased 3 Keystone is a top notch dealership. I've purchased 3 Volvo's from the company, and each purchase was uneventful. The staff are great and they treat Keystone is a top notch dealership. I've purchased 3 Volvo's from the company, and each purchase was uneventful. The staff are great and they treat you with respect. Whether its the purchase of a new vehicle, or buying parts or having my vehicle serviced. Keystone is #1. Whatever your problem, these guys and gals will go out of their way to find a resolution. I've never heard the words, "we can't" at Keystone. Even the service manager is involved in things to make sure his people are doing their best for the customer. And believe me, they have always done their best for me no matter what the problem. I would NEVER do anywhere else to purchase a new Volvo. Thanks Keystone, you rock!!! More

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Earlier this year I had been in with the intent of buying an XC60 but I was not able to complete the transaction at that time. On my return, both these gentlemen created the opportunity to conclude the de an XC60 but I was not able to complete the transaction at that time. On my return, both these gentlemen created the opportunity to conclude the desired transaction as smoothly & personably possible. It is a fine buying experience with Keystone. My previous Keystone experience was @ their Doylestown/Montgomerville fqacilities for service on my 2004 S60 acquired while a resident of CT. The same good vibes received for service are surely present on the sales floor in Berwyn. More

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