Berit Ostensen
Berit Ostensen at Napoli Kia

Berit Ostensen | Page 6

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.9
104 Reviews
4.9

104 Reviews

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104 Reviews of Berit Ostensen

September 03, 2026

Dealership Rating
Employee Rating

I always have a good experience with the dealership and Berit. She goes above and beyond. More

by Ginacadillac638
Recommend Dealer
Yes

Other Employees Tagged: Berit Ostensen

September 03, 2026

Dealership Rating
Employee Rating

Great customer service Great customer service, Berit was amazing ?? ?? Great customer service. Berit was sweet and extremely professional. More

by CIARAROMAN80
Recommend Dealer
Yes

Other Employees Tagged: Berit Ostensen

September 03, 2026

Dealership Rating
Employee Rating

I have found working with Napoli very easy. This is the 3rd or 4th car we have purchased here. Service is great, people are friendly, I love the text and video communication. More

by REB0674
Recommend Dealer
Yes

Other Employees Tagged: Berit Ostensen

September 02, 2026

Dealership Rating
Employee Rating

Great and easy My experience was smooth and they did a great job Would come back More

by TF4212
Recommend Dealer
Yes

Other Employees Tagged: Berit Ostensen

Sep 02, 2026

TF4212 responded

Thank you for the smooth process

September 01, 2026

Dealership Rating
Employee Rating

Berit has been great to work with the times I’ve brought my vehicle in for service. Kia or Napoli has great customer service. More

by pregouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 29, 2026

Dealership Rating
Employee Rating

Very helpful with any questions that were asked. Polite,concerned, saw to my every concern. In and out of service quickly More

by gigi10154
Recommend Dealer
Yes

Other Employees Tagged: Berit Ostensen

August 27, 2026

Dealership Rating
Employee Rating

The staff is fantastic, especially the service advisors! The experience would be better if the technician paid a little more attention to detail. The last 2 times I've been they forgot to put the battery co More

by LAURIEANNE.BOISVERT
Recommend Dealer
Yes

Other Employees Tagged: Berit Ostensen

August 26, 2026

Dealership Rating
Employee Rating

10/10 good service, wash and efficient will come back again to get my car serviced. More

by Jthverhovek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 26, 2026

Dealership Rating
Employee Rating

Very easy and professional They kept me informed throughout Will surely have service done again More

by dbqerinct
Recommend Dealer
Yes

Other Employees Tagged: Berit Ostensen

August 26, 2026

Dealership Rating
Employee Rating

Very efficient Kept me up to date on vehicle progress and provided a comfortable waiting area. More

by margaret.granton
Recommend Dealer
Yes

Other Employees Tagged: Berit Ostensen

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