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123 Reviews of Bernard Faulk
March 19, 2026
great service and service team. I can not be happier!! HAPPY HAPPY HAPPY HARPER FIFTEEN I can not be happier!! HAPPY HAPPY HAPPY HARPER FIFTEEN More
by GB.WERBELL
Verified CustomerOther Employees Tagged: Rob Smith, David Cobb, Brent Stump
March 12, 2026
We had a pleasant experience at Cobb Co Toyota. They gave us a fair value in our trade ins. They acted in a courteous and professional manner. They gave us a fair value in our trade ins. They acted in a courteous and professional manner. More
by keith_maini
Other Employees Tagged: David Lightner, Steve Clark
March 02, 2026
He is the most dishonest salesperson Ive ever experienced. Unresponsive, manipulative, he altered my application and lied about the delivery of our car. experienced. Unresponsive, manipulative, he altered my application and lied about the delivery of our car. More
by Dissatisfied
Other Employees Tagged: David Lightner
February 28, 2026
I had the blessed opportunity to work with a great team here at Cobb County Toyota. My dream team consisted of Dana (Sales Specialist), Bernard (Finance Manager) and Rob (Sales Manager). Each of these gent here at Cobb County Toyota. My dream team consisted of Dana (Sales Specialist), Bernard (Finance Manager) and Rob (Sales Manager). Each of these gentlemen were patient and attentive while guiding me through the process of buying my dream car. My previous car buying experiences have solely been at CarMax, and while those experiences were not bad, my experience here at Cobb Country Toyota was much more personable and inviting. They didn’t make me feel pressured to make a purchase, they actually cared enough to listen to what I wanted, gave me the space to work through any reservations I might have had, and went above and beyond with helping me find something within the budget that I had worked out in my brain. Even now after the purchase has been finalized, they have still checked in to see how all was going. The Cobb County Toyota team made this feel more like a familial experience as opposed to a pressured/rushed transaction, and I couldn’t be more grateful. While I hope to not have to buy another car for at least another 10 years from now lol, when that time comes, I’ll surely be checking Cobb County Toyotas inventory first! Thanks again for all of yalls help! More
by ebyscott8
Other Employees Tagged: Rob Smith , Dana Cummings
February 15, 2026
Kept raising the monthly payment/ overall price, did so at least twice. Entire process took more than 3 hours, after i picked out the car. at least twice. Entire process took more than 3 hours, after i picked out the car. More
by PZZEALY
Other Employees Tagged: Dwight Turner
January 16, 2026
They were great! Told them what I needed/ wanted and they found it for me. They worked with us to help benefits us. They were not pushy. Told them what I needed/ wanted and they found it for me. They worked with us to help benefits us. They were not pushy. More
by AJRWE255
Other Employees Tagged: Landen Reis
January 11, 2026
Great service! Bernard Faulk and team are amazing! I am satisfied with my experience. I was treated like family by Bernard. Bernard Faulk and team are amazing! I am satisfied with my experience. I was treated like family by Bernard. More
by LATONYASINGS
Other Employees Tagged: Dwight Turner
January 09, 2026
The buying process was good and the deal we ended up settling on was great. My salesman Brandon was great at the beginning, but as we got later into the deal, I felt like he was getting frustrated and m settling on was great. My salesman Brandon was great at the beginning, but as we got later into the deal, I felt like he was getting frustrated and made a comment that I overhead with the sales team in the showroom, where I truly didn't know what my trade model was (i.e. CE or LE) because it was my wife's old car and he made a slighted comment to the other guy of "...can you believe that he doesn't know if its a CE or LE". I just ignored it and moved on with the purchase, but then as we are walking the truck the lift gate didn't work correctly. The auto down would work but then up didn't work. He messed with it for a while got another person involved who then tried to make me believe that it didn't have the auto up feature. I took the truck home and my wife figured it out on google and got it working. It just felt like a little more care could have been shown at the end of the sale. I get that they need to move on to make more money but still was a little disappointing at the end. More
by ROBERTELEECAPPS
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