Bernard Jean | Page 9

Arrigo dodge sawgrass is always pleasant place to visit. They have always tooken care of my oil changes and the service staff is very friendly. They have always tooken care of my oil changes and the service staff is very friendly. More

by DORVILMH Verified Customer Verified Customer

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Tha best… best , best , best company… fast,,,, best, best, best, best, fast best best best best, best, best, fast best best best More

by mihaela.burla78211 Verified Customer Verified Customer

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The Worst. We had come in 2 weeks before to speak with a rep. Made an appointment to drop the truck off, because we were told you would need it for 4 days. 1 Ex We had come in 2 weeks before to speak with a rep. Made an appointment to drop the truck off, because we were told you would need it for 4 days. 1 Explained the truck stalls engages the emergency break while driving. This has happened 3 times in the year 1/2 we have had the truck. Second the driving down the highway the car battery voltage dropped to 11V. Took it to dealer in the area, since we are getting on alligator alley. They did not have time to run a computer test and all that needed to be checked. Once home we meet with Anthony, made the appointment. We Dropped the truck off late because there was no time on the e-mail so we were unsure of the time we should drop it off. Once there they could not find our appointment. Anthony was out sick. Took 45 min to get a rep to actually help us. Someone else dealt with our truck. While you had my truck, I got a call about a recall and if I wanted it fixed while you had the truck. I said yes. Received a text about the truck recall and text back yes fix it. 3 days later you call and tell me my car is ready, you could not duplicate the problem. that the car was driven 6 miles. A year and a half tells you it is intermittent problem. I called back and ask if you did the recall problem, answer oh no we did not know you wanted us too. Really???? Then you had my truck for another 2 days, to do the recall, that should have been done during the 3 days you had the truck. We figured since the problem was intermittent, you would check what was going on in the system of the truck, as requested, at the first meeting with Anthony. Instead, you just drove it 6 miles in 3 days. So needless to say, when crossing over a busy highway after being at a light is scary wondering if my truck will just stall out or my battery will just die in the middle of the street. Since there is no answer to the problem going on with a new truck that has less then 8k miles on it. More

by raammarine Verified Customer Verified Customer

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Unprofessional, rude, and continuously disrespectful to customers and employees. This service director is manipulative and speaks in such an aggressive manner. customers and employees. This service director is manipulative and speaks in such an aggressive manner. More

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Drop off and pick up were quick. Great updates while the car is being serviced. Great updates while the car is being serviced. More

by eadrew3.ed Verified Customer Verified Customer

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ashley Zapesi great customer service she helped me with my oil change for my truck.. my oil change for my truck.. More

by josue_soza Verified Customer Verified Customer

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Services center was very helpful and knowledgeable and friendly service advisor nice and knowledgeable and helpful friendly service advisor nice and knowledgeable and helpful More

by adipietro7 Verified Customer Verified Customer

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Clean. And great service. They were on point and always kept in contact with us with any questions we had. And great service. They were on point and always kept in contact with us with any questions we had. More

by Ryan D'Aries Verified Customer Verified Customer

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Easy appointment process and service completion of service for recall notice that I received in the maik service for recall notice that I received in the maik More

by DJPEAK1 Verified Customer Verified Customer

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Nick is always a great help ! Service was done in. Timely manner no complaints at all. Nick is great when it comes to communication and professionalism. He is literally the best ! Service was done in. Timely manner no complaints at all. Nick is great when it comes to communication and professionalism. He is literally the best ! More

by kevcreary79 Verified Customer Verified Customer

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