Dealership Experience
23 yrs, 1 mo
473 Reviews
Write a Review473 Reviews of Bernard Jones
November 09, 2020
Got my first car at Pacifico Ford a few weeks ago. My sales Woman name was Amina, she was awesome. She really made my experience amazing, her customer service was great also.I did have one problem with m sales Woman name was Amina, she was awesome. She really made my experience amazing, her customer service was great also.I did have one problem with my experience at Pacifico when the guy went to detail my car, he scratched my bumper leaving marks. Once I told the Pacifico team what happened the immediately took care of my car and replaced my bumper. Overall, great experience with good customer service. More
Other Employees Tagged: Amina Velazquez
October 31, 2020
Excellent service. Always pleasant & willing to help. The service dept works tirelessly to resolve the problem n they do an excellent job of keeping u informed as to what's going on. service dept works tirelessly to resolve the problem n they do an excellent job of keeping u informed as to what's going on. More
Other Employees Tagged: Earl Hill, Andrew Knox, Paul Rubin
October 30, 2020
Working with Gina was an absolute pleasure. She is extremely professional, knowledgeable and wants to make sure the experience is as easy and efficient. Amina, our sales consultant was excellent, s extremely professional, knowledgeable and wants to make sure the experience is as easy and efficient. Amina, our sales consultant was excellent, she came in on her day off to make sure we were able to get the car on the day we wanted. She was great! We purchased 2 cars from Amina and Pacifico within the last 2 week. We are customers for life. More
Other Employees Tagged: Gina Puggi-McDevitt, Amina Velazquez
October 03, 2020
This is my 7th vehicle I have purchased from Pacifico Ford in 30 years. Most of them have been for my business and would highly recommend Rocky and the team at Pacifico if you need a cargo van to help w Ford in 30 years. Most of them have been for my business and would highly recommend Rocky and the team at Pacifico if you need a cargo van to help with your business too! More
Other Employees Tagged: Rocky De Gregorio
September 30, 2020
Dear Mr Holmes. It was a Pleasure once again to buy my fourth SUV 🚙 from Pacific Ford. But I need help with something thinks with this New Explore. Also I didn’t win the TV. So I will take a face mask � fourth SUV 🚙 from Pacific Ford. But I need help with something thinks with this New Explore. Also I didn’t win the TV. So I will take a face mask 😷. You’re the Best Desi More
Other Employees Tagged: Jorge Agosto, Gary Holmes, Andrew Knox, Keichla Peralta, James Williams, Makiesha. Service Department
September 26, 2020
My family and I have been going to Pacifico Ford for years. We’ve always had a great experience each time which is why we keep going back. We will be back again, guaranteed! Thanks! years. We’ve always had a great experience each time which is why we keep going back. We will be back again, guaranteed! Thanks! More
Other Employees Tagged: Neal Bauer , Earl Hill, Gina Puggi-McDevitt
September 20, 2020
Everyone was very pleasant and accommodating. Chris was quick to return calls and texts while I was still deciding what to do with lease end. quick to return calls and texts while I was still deciding what to do with lease end. More
Other Employees Tagged: Christopher Watson
September 19, 2020
While waiting for the service completion I bumped into my salesman. I say MY salesman because he has sold me approximately five (5) cars. I went into Pacifico for a maintenance check on my 2017 Ford Escape; salesman. I say MY salesman because he has sold me approximately five (5) cars. I went into Pacifico for a maintenance check on my 2017 Ford Escape; I left with a brand new 2020 Ford Escape. I have been dealing with Pacifico/Gary Holmes for so long that he has watched my grandson grow up and graduate from college. In fact, my grandson will soon be going into Pacifico/Gary Holmes to purchase his first car very soon. The Pacifico team is a friendly, courteous, and helpful group of people. They make sure you are comfortable and want for nothing. They don't disappear after you make a purchase either. I get periodic emails checking on me/car, holiday/birthday greetings, and an occasional phone call. Being a woman and a senior citizen I have to be careful so as not to be taken advantage of; I trust Pacifico/Gary Holmes and feel comfortable and safe dealing with your dealership. So, take care of Gary Holmes because he will be the only salesman I will use. Also, Bernard Jones' (Finance Department) handling of the financials on this sale was outstanding. He knew what I wanted my car payment to be and he made it happen!!! He was kind, patient, and very informative. I almost made him an honorary grandson. More
Other Employees Tagged: Jorge Agosto, Gary Holmes
September 18, 2020
We have been dealing with Pacifico for 40 Years, through 5salesmen and by and far I would never go to another dealership. I am PACIFICO Ford for life. I also want to thank, and recognize Mr. Rocky DeGrego 5salesmen and by and far I would never go to another dealership. I am PACIFICO Ford for life. I also want to thank, and recognize Mr. Rocky DeGregorio for his outstanding service and genuine concern and caring service. He has been the best in Forty Years. More
Other Employees Tagged: Christopher Watson , Rocky De Gregorio
September 01, 2020
Earl was a classic gentleman! No high pressure just great customer service and knowledge. He is a true professional! Great experience all around. Great job! customer service and knowledge. He is a true professional! Great experience all around. Great job! More
Other Employees Tagged: Earl Hill, Trey Johnson, Stanley I Otto Jr
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