Bernard Jones | Page 16

Customer service was a 10! I had a wonderful experience at Pacifico Ford. Everyone was so friendly and helpful. I would definitely recommend them to my family and friends. My sa I had a wonderful experience at Pacifico Ford. Everyone was so friendly and helpful. I would definitely recommend them to my family and friends. My salesman, Steve Cromartie, treated so well and helped me every step of the way. He was awesome! More

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Awesome Well my return trip back to Pacifico Ford didn't disappoint once again. I went to the dealership looking for an SUV. My salesman Chris Watson was awe Well my return trip back to Pacifico Ford didn't disappoint once again. I went to the dealership looking for an SUV. My salesman Chris Watson was awesome for the beginning very down to earth from the initial handshake greeting to me walking out the door very happy with my purchase of a 2014 Kia Sorrento. I never felt pressure to but a car, I test drive around six to seven cars possibly more ,He told me tat he wasn't driving the car and that I needed to happy with the car not him . He was able to get me a fair trade in for my car and worked with Larry Ferril to get me a great deal. I told him that i wanted to be comfortable at a certain payment and they and worked to get lower that want I wanted to be at.I would recommend Chris to anyone looking for a good and honest deal, and Larry to finish it .I will return sooner again .Also cant forget Bernard who worked magic with numbers with the sales team of Chris and Larry t get me a great deal Thanks for the great experience. More

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Great Everyone was accommodating and nice. I was able to get what I wanted and didn't have much of a problem. I would recommend this dealership Everyone was accommodating and nice. I was able to get what I wanted and didn't have much of a problem. I would recommend this dealership More

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Easy, fun and happy! My husband has bought his last 4 cars from Pacifico, i have never bought a car before and was pretty anxious. Mike was a great salesperson and handled My husband has bought his last 4 cars from Pacifico, i have never bought a car before and was pretty anxious. Mike was a great salesperson and handled my anxiety very well. I drove 4 different cars and each time I wanted to try a new car he was very accommodating and patient. He made it happen, without Mike I wouldn't have been able to get into the actual car I wanted. We just had a baby and I needed something bigger, this car is more than perfect! More

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Costumer Service Every time I visit Pacifico I feel welcome and greeted with outstanding service. I'm treated with respect. The service department is knowledgeable abo Every time I visit Pacifico I feel welcome and greeted with outstanding service. I'm treated with respect. The service department is knowledgeable about Ford cars. More

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Top Notch All my stepfather had to say was "I want Mike". I didn't realize that this was the best phrase my ears could hear that day. Mike is a down to earth All my stepfather had to say was "I want Mike". I didn't realize that this was the best phrase my ears could hear that day. Mike is a down to earth guy that takes his time and listens to the needs of the consumer. He was an absolute joy to deal with and I actually look forward to dealing with Mike in the future. More

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Excellent Customer Service Micheal And his crew are the best , they far exceeded my expectations and made sure i Left with a new car , making me a very happy and satisfied custo Micheal And his crew are the best , they far exceeded my expectations and made sure i Left with a new car , making me a very happy and satisfied customer. When I didn't have a way Mike found a way for me. Saying thank you just isn't enough. More

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Excellent Customer Service Hi! I had the pleasure of being recommend to Pacifico Ford, by a family member to inquire about purchasing a new vehicle. I previously visited numerou Hi! I had the pleasure of being recommend to Pacifico Ford, by a family member to inquire about purchasing a new vehicle. I previously visited numerous dealerships around my area, and was haggled, which pushed to not to deal with any of those places. I was pleasantly surprised when I visited Pacifico Ford, I was warmly greeted by Rocky DeGregorio. He was extremely friendly, and very helpful in listening to my car buying needs. I told him exactly what I was looking for in a new car. He was able to track down the car, and even the color!! He got me the best deal!! It was pleasure buying my new 2016 Ford Focus (Blue Candy) with Pacifico!! Thanks again for helping my purchase my new car!! :) More

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Excellent Sales Experience This is my fourth new car purchase at Pacifico and with Rocky DeGregorio. Rocky always knows exactly what I am looking for. He also follows up with This is my fourth new car purchase at Pacifico and with Rocky DeGregorio. Rocky always knows exactly what I am looking for. He also follows up with me to make sure I am completely satisfied, and to answer all my questions. Bernard Jones in financing was also great to work with, and made the whole process painless. More

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Carlos Sampayo was great Carlos was extremely helpful and friendly while I was trying to find an SUV that was comfortable for me. He worked with my husband and I in a very p Carlos was extremely helpful and friendly while I was trying to find an SUV that was comfortable for me. He worked with my husband and I in a very personable and low pressure manner that made it very enjoyable to work with him! More

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